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Public folders in our Outlook 2010

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Where are the public folders in our Outlook 2010?
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  • Hi Trevor,

    Based on the current situation, once your tenant (Office 365 pre-upgrade) upgrade to Office 365, you can create public folder which can be shown in Outlook 2013. Currently, Office 365 pre-upgrade does not support public folder because it is on premise feature. So, you can use the shared mailbox instead of public folder now.

    For your reference:
    Set Up a Shared Mailbox

    Johnny Zhang

  • Hi Trevor,

    How are things going? Do you have any updates about the issue?

    Johnny Zhang

  • Public Folders appear to be supported and available in Office365.  I set mine up successfully in the Admin page.  But the Outlook client are unable to view/display the Public Folders.  Where are they?  Outlook versions 2007 SP3 and 2010 SP2, all patches and updates applied.

  • Hi PAKD,

    First, you have to make sure you are the Owner of the public folder.
    Then, after you open the Outlook 2010, Press Ctrl+6 to see Public Folders in the Folder Pane. You will see public folder like the picture below.
    Thank you!
    Yang Yu