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Unable to verify subscription for Professional Plus

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I have a 60 day trial for Office 365 with Office Professional Plus. I have been using Outlook 2010 on my PC without any issue but it no showing that it is an unlicenced product and that I can not reply / send emails via Outlook 2010. I have checked my subscription and it is due for renewal on 3rd August.

I have run the OSAUI.exe/k program to re-verify my subscription but it posts an error that are no subscriptions for MS Office. I used the services ID that I use to logon to my Office 365 account


Verified Answer
  • Running OSAUI.exe /F did work thanks

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  • Hi Chris,

    Thanks for your post. As for this case, I'd like you can RUN "OSAUI.exe/F" for your Office Professional Plus. If not luck, I would like you can check "Event viewer' to see the error message.

    Thanks, Neo Zhu

  • Running OSAUI.exe /F did work thanks