No one has responded to this discussion for at least a year, so this information may be out of date. If you're looking for information about this topic, please search for a more recent discussion or post a new question.

Cannot get Dell Webcam to work with Link

This question has suggested answer(s) This question has suggested answer(s)
We have multiple new Dell All in one pc's with builtin webcam, but have not been able to get them to work with lync to to a video call
All Replies
  • Hi Don,

    Thanks for coming to the communities with your concerns about getting webcam to work with Lync.


    According to your description,you have not been able to get them to work with lync to to a video call.This issue can be caused following reasons.
    1.Network latency
    2.Video or audio driver configuration
    3.Video or audio device configuration issues

    Please refer the following link to resolve the issue.

    Troubleshooting Audio-Video Connection and Quality in Microsoft Lync Online


    Thanks,

    Keats Ge

  • Hi Don,

    What are the things going?Isn't the issue resolved?

    Thanks,

    Keats Ge