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Deleted Item Recovery

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My customer asked the online services today for the Deleted Item Recovery period. He had been told by services that the time is 5 days. From what I understand the period should be 14 days. Can you please confirm that the Deleted Item Recovery is 14 days?

I also would like to know if it can be changed to 30 days.




All Replies
  • Hi Yuval,

    I am investigating this with the Office 365 management and will post a reply as soon as I have one to provide.


  • The "Recover Deleted Items" function allows restoration of items emptied from "deleted items" folder.  The retention period is 14 days and works In Outlook and OWA.  

    I found no documentation to suggest this can be extended.