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Not receiving incoming mail

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Tried going through the forum but couldnt find anything..

 

Just transferred my website over pksacct.com. Everything has been verified.  I cannot receive emails to the pksacct.com however I am receiving emails to the pks.onmicrosoft.com account. Cannot figure out what could be wrong?  I can send out emails just fine...

 

Thank you so much! HELP!!

Pamela

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