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ACT Pro 2011 and Exchange under Office 365

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For anyone using ACT Pro 2011 and Office/Outlook 2010 Professional on a client running Windows 7 connected to Exchange 2010 under Office 365, have you experienced any problems and/or issues with ACT in this environment? Thanks in advance for any responses.
Verified Answer
  • Hi Mike,

    If the ACT 2011 is purely an Outlook client side add-in, I believe it will be fine. If ACT 2011 works with Exchange, you need to make sure it can using Exchange Web Servie (EWS) to integrate with Exchagne Online. As directir MAPI integration is not availalbe in Office 365 Exchange Online, while only EWS is available. For detailed information, please check Application Interoperability Features part in Exchange Online service description.

    Thanks,
    Lester Zhang

All Replies
  • Are you experiencing any specific problems at the moment?

  • Hi Mike,

    As Loryan said, if you have run into any problem with Office 365, please feel free to ask in the forum directly.

    Thanks,
    Reken Liu

  • Hi Mike,

    Is there any special questions here? We are looking forward to your detailed information.

    Thanks,
    Reken Liu

  • No, there is no specific question. We are looking into the possibility of moving Exchange off of our internal server onto Office 365. One of our users uses ACT 2011 and I was only asking if any users have experienced any issues with the combination ACT 2011 and Office 365. Thanks.

  • Hi Mike,

    If the ACT 2011 is purely an Outlook client side add-in, I believe it will be fine. If ACT 2011 works with Exchange, you need to make sure it can using Exchange Web Servie (EWS) to integrate with Exchagne Online. As directir MAPI integration is not availalbe in Office 365 Exchange Online, while only EWS is available. For detailed information, please check Application Interoperability Features part in Exchange Online service description.

    Thanks,
    Lester Zhang

  • Hi Mike,

    Does the reply above answer your question?

    If you need additional assistance, please feel free to post in the forum. We will be more than happy to be of help.

    Thanks,
    Grace Shi