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1&1 Domain not wokring in Office365

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I have set up the domain as per the instructions.  However I am getting the following bounce back when trying to send an email to my domain that I registered through 1&1.  It appears to be a DNS issue,  but I am not sure how to troubleshoot it from here.

 

I am obviosuly doing something wrong but I cannot figure out what that is.

 

Thanks

 

Delivery to the following recipient failed permanently:

    joy@utahhoppers.com

Technical details of permanent failure:
DNS Error: Domain name not found

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
       d=gmail.com; s=20120113;
       h=from:content-type:x-mailer:message-id:date:to
        :content-transfer-encoding:mime-version;
       bh=NAM8QEaeUJX0sBl4THUz3b3JNB9cKfg/7X5hYuyQUsU=;
       b=FJnsJjRr8jU5c/WI2DyCoc+vxHW+Hivldh2hiDBUGLOlCsIy2F/dnRvUvMZCNHSMfG
        UEE0YAJsziSfoFXJuMA0gG0vajUTFQxs+IARjC4BULh4nASK/fMicCyKr3YfBtITDoAT
        ztqsbCOnWRSPWxcLQEfawq3zOXBoPzSp5L/w0B2w8I2AXHkBzPgDe+lIQTAuOWQwxJhE
        CgEK9rEy2gfhLVgCyVBPkNoVyWxQXrqFtISFZFh6zitexkpOOHWRGuYI6U0m419iqiXi
        Ta5g6p+878KzsC9832/ZfnoNHFnq5MXrhkvX+sqk7OeKbLSWF3IvW7jeBuOhSn+fldRn
        pCOw==
Received: by 10.236.115.103 with SMTP id d67mr16816444yhh.103.1343100285507;
       Mon, 23 Jul 2012 20:24:45 -0700 (PDT)

 

All Replies
  • Did you change the domain your email accounts use at admin>>users? Right now you have no MX record set:

    http://who.is/dns/utahhoppers.com/ 

  • Hi HoPZ,

    How are things going?

    If you have any other questions or concerns, please do not hesitate to contact us. It is always our pleasure to be of assistance.

    Thanks,
    Anna Guo

  • I am have not gotten this working, to be honest,  I am pretty lost on what the steps are.  The instructions for 1&1 internet do not match what I am seeing in their interface.

  • Hi HoPZ,

    In this situation,I recommend checking the DNS records.You can check your domain records via who.is/.../utahhoppers.com .

    Detailed information about verifying domain

    Verify a domain at 1&1 Internet

    onlinehelp.microsoft.com/.../gg584186.aspx

    Add your domain to Office 365 without redirecting your name server records to Office 365

    onlinehelp.microsoft.com/.../hh416759.aspx

    If you are a small business user,we recommend changing your domain's Name Server records to point to Office 365.References as below.

    Change name server records at 1&1 Internet

    onlinehelp.microsoft.com/.../gg549200.aspx

  • Hi HoPZ,

    Is the information provided by paopaotang helpful?

    If the issue persists, please help to confirm the following information:

    1. Check if you can send emails from the email address joy@utahhoppers.com.
    2. Test the issue using another user account.

    Thanks,
    Mindy Pan