Can 2007 and 2010 co-exist in Office365 or do all users have be on the same version of Office?

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Can you please advise if you can have a mixture of Outlook 2007/2010 users in one Office365 environment and that calendar sharing and email account sharing is possible between versions 2007 and 2010?

 

If this is possible can you please advise the steps to implement this.

Verified Answer
  • Hi Francis,
    Thanks for your clarification. If you'd like another user to have access right to another mailbox and want to add additional mailbox in Outlook 2007. Please add mailbox permission to the user before you want to view user's mailbox items. Please refer to http://help.outlook.com/en-us/140/gg709759.aspx, use Add-MailboxPermission and to give permission for the MA has the full permission to the mailbox of MB. Then you create a new profile for the user MA. If mailbox MA has full permission with mailbox MB, you create new profile for this mailbox MA. Open it, the mail account for MB will be able to show in your account MA and you don't need to add MB in your MA.
    Reference that you may help you: http://help.outlook.com/en-us/140/gg709759.aspx, http://help.outlook.com/en-US/140/cc952755.aspx.

    Best Regards
    Martin Xu
    Microsoft Office 365 Support

All Replies
  • Hi Francis,
    You can access your e-mail using Outlook. Outlook provides an optimized e-mail and collaboration experience.
            - If you're using Outlook 2007, see Set Up E-Mail in Outlook 2007.
            - If you're using Outlook 2010, see Set Up E-Mail in Outlook 2010.
            - If you're using Outlook 2011 for Mac, see Set Up Outlook for Mac 2011 for Your E-Mail Account.
    If you'd like to share calendar, here is an article that you can refer to: http://help.outlook.com/en-us/140/ms.exch.owap.sharing.aspx.
    If you are the administrator for your organization, you can add external contacts outside your organization who can be displayed in the shared address book and other address lists: http://help.outlook.com/en-us/140/Dd256961.aspx.

    Best Regards
    Martin Xu
    Microsoft Office 365 Support

  • Hi Martin,

    The situation is, we have 2 users, one is on office 2007 and therefore running outlook 2007(User A) and another user using Office 2010 running outlook 2010 (User B). We want to set up the user who is running outlook 2007 on the users computer who is running outlook 2010. We have followed all the instructions to set user A on User B outlooks, however, User B's account does not populate in outlook 2010.

    We have done the above successfully with 2 different users using the SAME versions of outlook. Any ideas why this is happening?

  • Hi Francis,
    Thanks for your clarification. Before I can give your some suggestion, I try to repeat the scenario you have. 
        - You have two computers, e.g. CA and CB.  CA is running Outlook 2007 and CB is running Outlook 2010.
        - You have two user mailboxes: e.g. MA and MB. 
        - You have added MA on the computer CA, It works. 
        - You have added MB on the computer CB, it works as well. 
        - Now you want to add MA in CB.
    Can you add MA in CB? Can it work?
    Can you add MA in CA and MB in CB? Can they work?
    What do you mean "User B's account does not populate in outlook 2010"? Did it mean you cannot add MB in CB?

    Best Regards
    Martin Xu
    Microsoft Office 365 Support

  • Hi Francis,
    Several days didn't get information from you. How are things going? Let us know if you need assistance from us.

    Best Regards
    Martin Xu

  • When we try and add MB into CA, it will show the MB mailbox name in CA however, there are no folders showing. I have followed the steps outlined below:

    office.microsoft.com/.../manage-another-person-s-mail-and-calendar-items-HA010355561.aspx

    Still no success. Is there a step that I am missing or is there a permission setting which I have missed out?

  • Hi Francis,
    Thanks for your clarification. If you'd like another user to have access right to another mailbox and want to add additional mailbox in Outlook 2007. Please add mailbox permission to the user before you want to view user's mailbox items. Please refer to http://help.outlook.com/en-us/140/gg709759.aspx, use Add-MailboxPermission and to give permission for the MA has the full permission to the mailbox of MB. Then you create a new profile for the user MA. If mailbox MA has full permission with mailbox MB, you create new profile for this mailbox MA. Open it, the mail account for MB will be able to show in your account MA and you don't need to add MB in your MA.
    Reference that you may help you: http://help.outlook.com/en-us/140/gg709759.aspx, http://help.outlook.com/en-US/140/cc952755.aspx.

    Best Regards
    Martin Xu
    Microsoft Office 365 Support

  • Hi Francis,
    Several days didn't get information from you. How are things going? Let us know if you need assistance from us.

    Best Regards
    Martin Xu