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office 365 outlook

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I have set up all my e-mail accounts (5) using the set up wizard and transferred my contacts successfully from Microsoft Outlook.

I can send e-mails using the office 365 online app but for some reason the system is not receiving e-mails.

can anyone help? 

Connor McCann

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  • Hello Connor,

    How did you add your e-mail accounts?  If you added them as Connected Accounts in OWA, they'll automatically pull from those accounts once every hour, provided the wizard confirms that it's able to reach the mailboxes when you add them.  If you open each account's details page, and then save it without any changes, that should prompt the system to pull mail from that mailbox.