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Thanks for the feedback.
Before addressing the question, I’d like to confirm some information with you.
1.Which Office 365 plan are you using? Is it Office 365 Small Business or Office 365 Small Business Premium plan?
2.Does “Office iOS app” you said mean Office Mobile for iPhone? If not, what is it? Could you please share the related link with us so we can address it correctly?
Are there any updates on this issue?