Sign up for Office 365
Learn more about Office 365
We are preparing for our migration to Office 365 (from BPOS). Many of our accounts will be OWA-only users. Managers at these locations wish to block IM functionality.
Is it possible to disable IM functionality from OWA in Office 365?
Thanks for the feedback.
I understand that you would like to disable the IM functionality from Outlook Web App. To achieve this goal, we need to create a new mailbox policy. I have provided the detailed steps as below:
1. Connect Windows PowerShell to Exchange Online: http://help.outlook.com/en-us/beta/cc952755.aspx?sl=1.
2. Run Windows PowerShell to create a new mailbox policy. For example, to create a new mailbox policy which is named Policy1, run the following command:
New-OwaMailboxPolicy -Name Policy1
Set-OwaMailboxPolicy -Identity Policy1 -InstantMessagingEnabled $false
3. Apply this policy to a user such as firstname.lastname@example.org, run the following command:
Set-CASMailbox -Identity email@example.com -OwaMailboxPolicy Policy1
Thank you for your answer. I really appreciate it.
However, it seems the need to block IM availability in OWA is now in question. If I do happen to proceed with your suggested steps, I will let you know of my progress.
Thank you for your reply and updating the status of the issue.
If you need any further assistance on this issue in the future, please do not hesitate to contact us.