Cannot update and install Lync on our machines

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Hello we are facing this problem in some machines from our company when trying to update and install lync:

 

"Office 265 desktop setup was unable to download updated to your computer"

 

I have follow the troubloushooting but still the same problem, we haven't lost internet conenction and our proxy server is working properly. can you please give us a hint how to solve it.

 

Thanks.

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