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Attention: This page is scheduled to be removed on June 30, 2014. Please refer to the Message Center in the Office 365 admin portal to stay informed about changes to your Office 365 service, including new features and actions you need to take to keep your service running smoothly.
Here’s what you need to do during the automated upgrade from Microsoft Live@edu to Microsoft Office 365 for education:
1. Start the upgrade and monitor the status of the upgrade
2. Understand the impact to administrators
3. Support your end users
After the upgrade has started, you can return to the home page to track upgrade status.
You can't change users' passwords, or add, modify, or delete users until the upgrade completes.
Before you start the upgrade, communicate with your users. For a template, see Sample notification emails.
Throughout the entire upgrade, email will continue to be delivered into users' mailboxes, and everyone will still have access to their email, SkyDrive files, Messenger, and other Microsoft services.
During the automated upgrade, users are affected in several ways: