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Q: Can I view PDF files and HTM files in the browser? Can I integrate CRM 2011 with SharePoint Online?
A: Yes, No, and Yes.
Note that Permissive Browser File Handling is needed for some scenarios.
SharePoint Online in Office 365 does not have the option to set Browser File Handling = Permissive.
SharePoint Online in Office 365 does not have the option to allow additional file extensions. For a list of types of files that cannot be added to a list or library, see the following page:
Types of files that cannot be added to a list or library
The following scenarios don't work as a result of these:
1) Can't open PDF files in browser. Must download, save then open with pdf reader locally.
UPDATE: SharePoint Online now supports PDF in browser. For more information see the following page:
SharePoint Online: PDF In-Browser Viewing & MP4 File Streaming
2) Can't display HTM, HTML files in browser.
3) might affect flash objects
1) Can't integrate MS CRM 2011 Online with SharePoint Online. This requires permissive and .htc file extension be added to allowed extensions.
.htc file extensions are now allowed in SharePoint Online. For more information about Microsoft Dynamics CRM Online and SharePoint Online, see the following resources:
Integration between Microsoft Dynamics CRM Online and SharePoint Online
Connecting SharePoint Online and CRM Online using BCS - 2013 Edition
How to integrate SharePoint online with CRM Online - Part 1 -> Creation of CRM Online and SharePoint online common user account
How to integrate SharePoint online with CRM Online - Part 2 -> Integration of CRM and SharePoint online
CRM Online & SharePoint Online Integration