Related Posts
  • Wiki Page: Customize an SPF Record to Validate Outbound Email Sent from Your Domain

    Applies to: Exchange Online Protection (EOP), Exchange Online The content in this article has been moved to TechNet: Customize an SPF record to validate outbound email sent from your domain
  • Wiki Page: Unified Messaging with Exchange Online Known Issues

    Office 365 Unified Messaging (UM) provides voice mail (and more) as part of Exchange Online. It's like Exchange 2010 UM, except it's "in the cloud". Your telephony arrangements (PBX or Lync) are very similar to those for running UM on your own premises, but all the UM call handling...
  • Wiki Page: Compliance features in Exchange Online

    Bharat Suneja , Senior Technical Writer with Exchange, follows up on his blog post: Trustworthy Compliance in Office 365 Let’s take a high level look at some of the compliance features available in Office 365. Manage email lifecycle using retention policies As your users continue to accumulate...
  • Wiki Page: Configuring Mail Routing with an Exchange 2010 Edge Transport Server in a Hybrid Deployment

    Configuring Mail Routing with an Exchange 2010 Edge Transport Server in a Hybrid Deployment Audience: Exchange/Office 365 for Enterprises Administrators Authors: Lou Mandich, Senior Premier Field Engineer, Brian Drepaul, Senior Support Escalation Engineer and Kovaiselvan Jayaraman, Sr...
  • Wiki Page: Plan and Deploy Exchange Online

    Use this node to discuss planning and deployment for Exchange Online, both for Office 365 for enterprises and Office 365 for professionals and small businesses. Planning For Office 365 for enterprises, if you're currently managing an on-premises e-mail system and want to extend it...
  • Wiki Page: Simple Domain Sharing for SMTP Email Addresses

    You can pilot Office 365 by moving just a few people to Office 365, keeping the rest of your staff on your existing email system. Everyone’s email can use one custom domain name, whether they get their email using Office 365 or your existing email provider. If you’re using Office 365 for...
  • Wiki Page: Using the Microsoft Connectivity Analyzer to Troubleshoot Email Connectivity Issues

    Occasionally, connectivity issues between email clients such as Outlook and Office 365 can happen. We have a new tool that can help you troubleshoot these issues. The Microsoft Connectivity Analyzer (MCA) is a free tool that can be downloaded and run from your client computer. Using the Microsoft...
  • Wiki Page: Single Sign On and Self-Signed Certificates

    If you are trying to configure the Outlook client for Office 365 and Exchange Online and you have a self-signed certificate, Outlook will often fail to connect with repeated prompts for passwords. Outlook requires a trusted third-party certificate. Otherwise the Office 365 services will not trust...
  • Wiki Page: Manage Exchange Online

    Use this node to discuss how you use Exchange Online functionality, both for Office 365 for enterprises and Office 365 for professionals and small businesses. Questions about how other people are using it? Suggestions how to harness the technology? Ideas for making it better? Let's go! Here's...
  • Wiki Page: Exchange Online FAQ

    This page contains frequently asked questions about Exchange Online in Office 365. It's updated frequently, so check back regularly for new information. [Last update: January 16, 2012] Also, be sure to check the Forum Issues page. Connectivity Issues Why can’t I connect to my account...
  • Wiki Page: How to setup an SMTP relay in Office 365

    How to Allow a Multi-function Device or Application to Send E-mail through Office 365 using SMTP This content has been relocated. Please update your bookmarks: http://aka.ms/relay-office365
  • Wiki Page: Voice mail in Office 365: Frequently Asked Questions

    Here are answers to some questions asked by customers and partners about Office 365 hosted voice mail and on-premises Exchange UM voice mail. Is there any difference between Office 365 voice mail and Exchange 2013 UM? The biggest difference, of course, is that for Office 365 voice mail, the features...
  • Wiki Page: Email and Calendar

    Welcome! We have a variety of reference topics listed in the Table of Contents in the right-hand pane of this page. Popular Pages Office 365 Service Upgrade Center for Enterprises Am I using Office 365 before or after the service upgrade? [[Exchange Mail Client Access Scenarios]] [...
  • Wiki Page: Problems Sending and Receiving Email

    If you have questions about mail flow and email delivery in Office 365, we have a number of resources that can help. Troubleshooting email delivery We have a new Guided Walkthrough Troubleshooter available for troubleshooting issues sending or receiving email. Please try it and let us...
  • Wiki Page: Outbound mail flow

    Why is my message taking so long to arrive at its destination? We have a new Guided Walkthrough Troubleshooter available for troubleshooting issues sending or receiving email. Please try it and let us know what you think! Scenario: You sent a message from your Office 365 mailbox...
  • Wiki Page: Inbound mail flow

    Where is the message that someone claims to have sent me? We have a new Guided Walkthrough Troubleshooter available for troubleshooting issues sending or receiving email. Please try it and let us know what you think! Scenario: In this scenario an Office 365 mailbox is not receiving...
  • Wiki Page: Mail Delivery Failures

    We recommend that you try the Mail Flow Guided Walkthrough . This content for DSNs is moving . How do I interpret a Delivery Status Notification (DSN) message? Scenario: Whether you are sending or receiving emails, there are times when you need to troubleshoot a bounced message –...
  • Wiki Page: Set Up an On-Premises Connector to Send Outbound Email to EOP

    Applies to: EOP standalone (all mailboxes on premises) We have a number of customers who want to host their mailboxes on premises and set up Exchange Online Protection (EOP) for protection from email threats. We call this stand-alone protection. It’s a common scenario that is fairly easy to...
  • Wiki Page: "There is a problem with the proxy certificate" and OpenDNS

    Hello O365 Community, During a routine sweep of the Exchange Online threads, I came across a thread discussing problems using Outlook and O365 -- folks were getting intermittent errors similar to the following: After a little digging, I found that this is related to an older issue with...
  • Wiki Page: How to log into the Exchange admin center (EAC) in Office 365 for small business

    Note : This article applies to Office 365 small business customers, both pre-upgrade and after upgrade. In the new Office 365, Microsoft has taken the direction of simplifying and unifying the management experience for our Small Business (SMB) customers. We looked at the scenarios that SMBs want...
  • Wiki Page: bounce messages

    How do I interpret a Delivery Status Notification (DSN) message? Scenario: Whether you are sending or receiving emails, there are times when you need to troubleshoot a bounced message – that is, the message was sent but could not be delivered. Here’s an introduction on how to interpret...
  • Wiki Page: 'Cc' label is displayed in Chinese language

    Update (3/21/2013): This issue has been resolved. The fix for this issue has been deployed to most servers/sites (> 97% complete) in Office 365. If for any reason, you still see the issue, you may be among the tenants who are yet to get the fix deployed to their server. Please be patient as hopefully...
  • Wiki Page: How to set mail forwarding for Mailboxes in Office 365 (wave 15, preview) using SMB console

    One of scenarios that our O365 customers often want to accomplish is to configure mail forwarding for the mailboxes they have in Exchange Online. This feature will allow an Exchange Online mailbox to forward email to an external email address. There are two sides that this can be looked from: ...
  • Wiki Page: Using the Windows 8 Mail app with Office 365

    Here are the steps to do that in Windows 8 . 1. Locate the Mail icon on Windows 8 Start screen 2. Launch Mail app - it will ask you to first sign-in & configure a Microsoft Account i.e. a Hotmail, MSN, Live ID based account (e.g. johndoe@hotmail.com ). This is a pre-requisite before you...
  • Wiki Page: Remote Mailbox moves fail after installing Exchange 2010 sp2

    Symptom When you are performing a cross forest mailbox move, this includes moving to and from Office 365, you may run into the following issue. This is assuming that you have upgraded to sp2 for Exchange 2010 and you had remote mailbox moves previously working. The error message you will get is...