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This page lists troubleshooting and diagnostics videos that are available for Office 365. These videos are based on existing Microsoft Knowledge Base articles. Click a link to view a video.
Note: Not all of these videos have multi language subtitles at this time. We are working to add multi language subtitles to our videos as soon as possible.
This video shows you how to troubleshoot issues with choppy, tinny, or delayed audio; errors when you try to start audio or video in a one-to-one or group conference; and issues with Lync Online caused by your on-premise firewall.
This video shows you how to troubleshoot domain verification errors you may encounter when adding your registered domain name to Microsoft Office 365.
This video shows you how to troubleshoot public instant messaging connectivity issues in Lync Online for Office 365.
This video shows you how to troubleshoot some error messages your users might receive when trying to connect to Microsoft Lync Online in your Office 365 environment.
This video shows you how to troubleshoot errors and problems you might encounter when you try to use the Microsoft Online Portal to remove a domain from your Office 365 environment.
This video shows you how to install and configure Fiddler2, and includes an example of how to use it to run diagnostics in your Office 365 environment.