Office 365

Forum Post: RE: how do I share my sharepoint site with external users?

Amy Wonaphotimuke MSFT Support — Wed, 19 Jun 2013 03:10:00 GMT

Hi Rfmint,

We have fixed the sharing feature so that you can share your site to external users.

As you have said, the external that is in the list is the one in the remove external user list?
If so, please direct to 2 locations to make sure that the external user that has already been added is not in the user list, and we can send the new invitation to them again so that they can access.

Please go to
1) portal.microsoftonline.com/.../RemoveExternalUsers.aspx
2) https://<domain>.sharepoint.com/_layouts/15/people.aspx?MembershipGroupId=0

Make sure that both doesn't have the name of the users that you have already added and did not have the access in there. If there is any, please delete them, and resend the new invitation.

If there is anything unclear, feel free to let me know.

Amy

Forum Post: Re: Unable to install Office 2011 for Mac

Eben Liu MSFT Support — Wed, 19 Jun 2013 03:10:00 GMT

Hi Kelly,

According to your description, I would like to confirm some information with you first:
1. Do other users in your organization has the same issue?
2. Have you try to re-download the installation file? This issue may be caused by the wrong installation file.
3. What is the version of your system?

Thanks,
Eben Liu

Forum Post: Re: Why newsfed, skydrive & site always show "we're almost ready"?

Allen Qiu MSFT Support — Wed, 19 Jun 2013 03:09:00 GMT

Hi Joan,

Please let me know if the issue persists on your side.

Thanks,
Allen Qiu

Forum Post: Re: Error adding domain

TBuckalew — Wed, 19 Jun 2013 03:08:00 GMT

Add one more to the list. In testing Office 365 I have the same error that my domain was already verified on another account. Found my old BPOS login and see that was migrated to office 365. However, the old BPOS admin page is no longer functioning and I have no admin rights on the only working account and so cannot delete the old domain from the old BPOS account.

Forum Post: Re: IMAP Timeout (all clients incl Outlook pc and mac, thunderbird and MacMail.

Todd M. Tolbert — Wed, 19 Jun 2013 03:07:00 GMT

Following on, we've checked all settings and still get timeouts from the Outlook for Mac, MacMail and Thunderbird. Turned off Windows Firewall on the PC, as well as confirmed that there is no antivirus.

Here is a new error that came out on the PC:

The server is disconnecting us on all occassions.

Forum Post: RE: Outlook 2010 keeps pop up of credentials

Janet Yeung — Wed, 19 Jun 2013 03:07:00 GMT

Hi Neo,

Sorry for late replay.

I will try this soluctions of this issue:

- update the patch of the outlook

- clear the crediental manager memory

- user said she can use her password to log in of office 365

But the problem can not slove,can you any soluction on this?

Thanks,

Janet

Forum Post: Re: Emails disappearing from Inbox + other issues

Johnny Zhang MSFT Support — Wed, 19 Jun 2013 03:04:00 GMT

Hi Kathorun,

I understand the inconvenience caused by this issue. From your description. I would like to confirm if the email lost issue only occur in Mac. Moreover, have you tried another browser to have a test? I would appreciate it if you can capture some screenshots of the issue. As a tip, please click Use rich formatting > Insert image to upload the screenshot in the post manually.
If you want to subscribe Office 365 for small business plan, you can refer to Buy a subscription after trying Office 365

Thanks,
Johnny Zhang

Forum Post: Re: 365 Portal redirects to OWA

August Sun MSFT Support — Wed, 19 Jun 2013 03:03:00 GMT

Hi Tim,

Have you tried InPrivate Browsing I mentioned? Does the issue persist when they are using InPrivate Browsing?

Thanks,
August Sun

Forum Post: Re: Can`t find Outlook`s `categories` or Android `groups` on `People` app

Yang Yu MSFT Support — Wed, 19 Jun 2013 02:59:00 GMT

Hi Adumi,

I understand you are not able to sync the category feature between Outlook/Android with OWA (Outlook Web App).
This category feature is based on the client such as Outlook desktop application, Android App. Since OWA is based on the server and client is not able to sync this data to the client, this feature is not supported on OWA.
However, if you have concern about this feature, please submit feedback. It will be carefully handled and appreciated.

Thanks,
Yang Yu

Forum Post: Re: After Live@Edu migration

MarkTat — Wed, 19 Jun 2013 02:58:00 GMT

Hey Peter,

I have access to a script that might be able to do that for you or at least access to t he people who wrote it for us. We will be moving over next week.

Let me know.

Regards

MArk

Forum Post: Re: Office 365 - Lync 2013 Hybrid

elyse.a — Wed, 19 Jun 2013 02:52:00 GMT

Have you followed the steps in this link: technet.microsoft.com/.../jj205403.aspx

Forum Post: Re: Unable to receive email via Outlook

Johnny Zhang MSFT Support — Wed, 19 Jun 2013 02:50:00 GMT

Hi Louise,

Thanks for the information given. I find the MX record has not pointed to Office 365. So, the emails will not routed to the email account which is set up exchange mode. Create a new Outlook profile, and set up a POP account following Godaddy instruction can fix the issue.

If you need further assistance on this issue, please feel free to post back.

Thanks,
Johnny Zhang

Forum Post: Re: multiple email address

Tiny Duan MSFT Support — Wed, 19 Jun 2013 02:48:00 GMT

Hi Laurence,

We can use proxy address to meet your requirement, you can refer to the following steps.

1. Login to OWA (outlook web application) with your admin credential.

2. Manually change the URL: from https://***.outlook.com/*** to https://***.outlook.com/ecp, and enter it to access Exchange admin center, please refer to the picture below to change the URL.

3. Go to "recipients", choose the mailbox which you want to handle.

4. Double click the mailbox and go to "email address", change the SMTP from johns@domain.com to john.smith@domain.com, click “ok”.

5. Click plus sign to add an additional address johns@domain.com, then "save".

Please have a try and let me know if it works.

Best Regards,

Tiny Duan

Forum Post: How do I get my activation code

jeff dyment — Wed, 19 Jun 2013 02:48:00 GMT

can't find my activation code.

Wiki: Upgrade to Office 365

Anonymous — Wed, 19 Jun 2013 02:45:00 GMT

Forum Post: Re: What is the Powershell command line to change a users password

Eben Liu MSFT Support — Wed, 19 Jun 2013 02:45:00 GMT

Hi Ipodtrip,

Based on my test, I can use the following command to change the user's password, when the user sign in with the new password, he will be redirected to Update Password page.

If you cannot use the command, I suggest you refer to http://technet.microsoft.com/en-us/library/jj151815.aspx to check if the required software has been installed. If the issue persists, could you provide a screenshot of the error message to us?

Thanks,
Eben Liu

Forum Post: Re: can't accerss my preupgrade website

Ella Huang MSFT Support — Wed, 19 Jun 2013 02:44:00 GMT

Hi pristenepatience,

Do you mean you would like to find the editing page of your old website? If that is the situation, you can directly access it via the following link:

https://yourpublicwebsiteaddress/pages/Forms/AllItems.aspx

After entering, select a web page, for example, Home, About us, etc. Then click the Open Menu button to expand the editing list.

If I have misunderstood anything, please feel free to correct me here.

Thanks,

Ella Huang

Forum Post: Re: Lost functionality since a recent Office 365 update

Jason Jiang MSFT Support — Wed, 19 Jun 2013 02:40:00 GMT

Hi Chris,

The problem is related to the Outlook 2013 client.
In order to solve this problem as soon as possible, I suggest you contact Office 2013 support for assistance.
You can post a thread in the Office 2013 forum via http://answers.microsoft.com/en-us/office/forum/office_2013_release?tm=1371609606352

Thanks,
Jason Jiang

Forum Post: Re: Mail Enabled Libraries

Ella Huang MSFT Support — Wed, 19 Jun 2013 02:38:00 GMT

Hi Coxroach1,

Currently, the workflow cannot be triggered by emails. As you can see in the following screenshot, you can only choose a triggering condition from the Conditions drop-down lists.

In this situation, to better meet your requirement, it is suggested that you submit feedback about this requirement to our product team. Many features of current programs have been designed and upgraded based on customers’ feedback.

Thanks,

Ella Huang

Forum Post: Re: How can I get the logo on my start pge

Ida Qiu MSFT Support — Wed, 19 Jun 2013 02:36:00 GMT

Hi Grayson,

Based on the description, I would like to confirm some information:
1. When you mentioned "get the log on my start page", where do you change the logo?
2. About "the icon does not show on the start menu", could you provide a screenshot for research?

Generally, if you want to edit the logo of your public website, follow the steps.
1. On your public website, click the Site tab.
2. Click Change Logo.
3. Enter a description for the logo. This text appears as alternate text for users or devices that can’t view the logo image.
4. Click OK to close the Logo window.

To see the demo here: Video: Change the title and logo of your public website.

If you want to add your logo to your team site, follow these steps.
1. On a top lever of your team site, click Settings iron on the right corner.
2. Click Site Settings from the drop-down menu.
3. Click Title, description, and logo under Look and Feel section.

Thanks,
Ida Qiu