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I would like to confirm which Office 365 service you are using. Have you completed the service upgrade? Here is an article for your reference: Am I using Office 365 after the service upgrade?
From the error message mentioned above, please refer to the article below:
Why is Lync 2013 Mobile asking me to use Lync 2010?
Please try using Lync 2010 on mobile phone to see if you can log into Lync 2010 properly.
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I guess we have not been upgraded yet. We still have the previous look/feel of Office 365. I wish they would upgrade us already. It's been over a month.