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office 2010 configuration
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Tagged Content List
Click to Run Outlook & SP Designer
I'm running Office 2010 Pro Plus on Win7 laptop for work. My personal Office365 account will not complete uploading (streaming) Outlook 2013 or SharePoint Designer 2013. The error code: 30102-11 pops up after attempting to upload these 'click-to-run' applications. Why will the other apps...
3/11/2014 4:09 PM
Re: Windows 7 + Office 2010 Can not connect with Outlook - it constantly askes for password
Hi RayWalker, We are sorry for any inconvenience caused. As I understand it, some of the users cannot set up the Office 365 account in Outlook 2010 client. It keeps asking user name and password. If there is any misunderstanding, please feel free to correct me. Based on the current situation...
Anna Shi MSFT Support
3/6/2014 9:33 PM
Outlook 2010 - Shared mailbox not searchable
Hi All, Generally it is known issue that Outlook 2010 cannot search for emails from Shared Mailbox if it is an online resource. Can anyone advise, how this is different from the Online Archive of personal mailbox which is available for search within outlook. The "Locations to Search"...
2/17/2014 7:53 PM
AutoArchive feature missing for Outlook 2007 & 2010
I need help understanding how O365 affects Outlook features. I read a forum thread, a few actually, that stated if In-Place Archive is enabled for a users online mailbox, it would not just disable the feature in Outlook, but completely remove the feature from being visible. Is this correct? If so...
2/13/2014 6:07 PM
STOP syncing of shared mailbox to Outlook 2010
Our organization has several shared mailboxes are accessed by the same set of individuals. None of these individuals use the OWA, rather most use either Outlook 2007 or 2010 and access these shared boxes that way. One of these users does NOT want to access her shared boxes via her Outlook 2010 and...
1/29/2014 4:31 PM
All emails visible in web outlook, not showing in local outlook on laptop
I have a client who is unable to access all of his emails (back to 2008) on his local instance of Outlook. We can see them in the web outlook, but he often works offline and needs them locally. Storage limit does not seem to be the issue. Any ideas? I just now reloaded office and mapped to his...
1/21/2014 11:59 AM
Re: i down load office 365 but it will not up grade in outlook
Hi pest, Do you mean you have downloaded Office 365 ProPlus from Office 365, and used it to install the Office 2013 suites on your computer, but the previous version Outlook 2010 or Outlook 2007 hasn’t been automatically upgraded to the 2013 version? If that’s the situation...
Ella Huang MSFT Support
1/10/2014 8:08 PM
Outlook 2013 Credential Pop Up - Looking for on-premises credentials
Hi, We are migrating users from our on-premise Exchange 2010 SP3 server to Office 365 Midsize Plan. We have migrated a user across and downloaded Office 2013. When she opens out Outlook 2013 she gets a credential pop looking for her old credentials for the old exchange server. Previously...
1/2/2014 2:05 AM
Office 365 and Outlook client connections
Since migrating to Office 365 Wave 15 it appears the volume of connections from a typical Outlook client has increased or they seem to remain persistent for a greater period of time. For some users (using Netstat -an) I've noticed that connections can be as high as 50+. I've been researching...
12/28/2013 2:34 PM
Clicking "Reply" isn't defaulting to address sent to
I have multiple email addresses set up in my Outlook (one being my personal work email which is also my login for Office365 and the other are shared accounts). Just the other day when I hit Reply, Reply All or Forward, it puts my personal work email in the from field regardless of which email address...
12/24/2013 1:12 PM
CRM Online Outlook Plugin NOT Using The UPN Provided To Authenticate
Hello, I am having an issue configuring the CRM outlook plugin for CRM Online. I choose the CRM online option in the configuration wizard and hit test connection. It pops up a login box to enter the credentials. I put in the office 365 UPN email@example.com and the password...
11/22/2013 3:49 PM
Re: Outlook 2010 will not accept my new office 365 email account
Hi Shao, For the pop-up window may ask for the user name and password of the windows profile (I mean, the user and password input when we start windows), I suggest you input the user name and password of the windows profile when the window keeps poping up to check if the issue persists. If that...
David Zhang MSFT Support
11/6/2013 9:45 PM
Outlook 2010 will not accept my new office 365 email account
I opened My Outlook 2010 and was able to add a new email account on it (an email account with Office 365), it pass through all the steps fine. However, after inputting the info, and clicking "Finish", Outlook says, "you must restart Outlook for these changes to take effect, which I did...
11/6/2013 3:27 PM
Office 2010 instead of Office 2013?
Most of my users do not like Office 2013. It is mainly down to the bland uninspiring interface particularly Outlook 2013 - I agree. I see some have been able to get 2010? How can I get this to replace 2013?
11/5/2013 4:46 PM
Import into Team Site/SharePoint Calendar
I have a few hundred events I need to import into my team site calendar. Is there away to do this. I see the connect to Outlook and have done so, but I can't import into that calendar either with Outlook 2010.
10/22/2013 5:24 PM
Inbox Rules - Sync Schedule with Outlook client / Exchange Online
Anyone know what the schedule is for inbox rules created on Exchange Online is for when it will sync to the Outlook client? Creating a rule on Exchange Online through Outlook Web Application, I see that it's "working" since it's server side, but wondering when it will show...
10/21/2013 10:47 PM
If you have archiving, does this folder snyc with Outlook
I have a question in relation to archiving in to Office 365 Situation: You have enabled archiving in 365 and you have created the archive folder within your mailbox The emails will download to the ost file of the PC under the profile The ost holds both the mailbox and the archive (even...
10/9/2013 11:48 AM
GAL photos not showing in Outlook (but OK in Lync)
Hi, I've put user photos in AD (thumbnailPhoto) and these photos appear well in Lync for O365-migrated users and also in Outlook for non Office365-migrated users (on-prem Exchange 2003). But with O365-migrated users, Outlook doesn't show the user photo. here's my configuration...
10/1/2013 7:11 AM
Outlook 2010 and 2013 Cannot connect to the server
Hello, Ik write this, not on behalf of myself, but on behalf of a customer of mine. He is using Office 365 since a year. He has the P1 package. At first, I helped him to couple outlook 2010 to office 365 (a year ago), which worked pretty good. Suddenly he got a message that outlook could...
9/23/2013 3:20 PM
Forwarding an out of office message twice
Hello, Once upon a time I was able to have someone forward their emails onto me when they were out of the office and then when I was out of the office I could forward mine onto someone else and they would get mine and the other person emails as well. However since I moved to Office 365 it doesn't...
9/20/2013 7:39 AM
Re: outlook not able to connect or not responding
Hi Georg, The service incident has been restored, and you can check it from the service health tab in Office 365 admin center (EX3505). It may take some time to provision the restoration on the Internet. We will keep monitoring this thread. If you have any updates or need further assistance, please...
Chris Ni MSFT Support
9/12/2013 5:08 AM
outlook not able to connect or not responding
is outlook not working due to these sevice degradations? or is this a separate issue am running outlook 2013 on one computer and outlook 2010 on another both have same reaction I either get not responding or trying to connect indefinately
9/11/2013 11:14 PM
Unable to access mail via OWA, unable to connect to account via Outlook, iPhone OK
Please send replies to firstname.lastname@example.org Account: email@example.com Outlook: 2010 Browser: IE 10, Chrome, Firefox I'm not able to see any mail in firstname.lastname@example.org . When I bring it up in OWA I all I see are welcome messages from the Outlook and Hotmail teams. When I try to...
9/11/2013 7:22 AM
Re: MAPI error with custom application
Hi Whammers, Thanks for your update. According to your description, I would like to clarify the following points: 1. When the users send emails from Adobe, Outlook client can be opened and work fine. 2. When the users send emails from the custom third party program, an error occurred on the...
Chris Ni MSFT Support
9/6/2013 12:36 AM
MAPI error with custom application
Hello, We have been gradually upgrading our staff computers from Office 2010 to Office 2013 (Office 365 ProPlus - Windows 7 boxes) and we have noticed a problem with the email side of things. We uninstalled Office 2010 and installed Office 2013 and this one custom program we are using will...
9/5/2013 2:05 PM
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