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Tagged Content List
CRM Online Outlook Plugin NOT Using The UPN Provided To Authenticate
Hello, I am having an issue configuring the CRM outlook plugin for CRM Online. I choose the CRM online option in the configuration wizard and hit test connection. It pops up a login box to enter the credentials. I put in the office 365 UPN firstname.lastname@example.org and the password...
11/22/2013 3:49 PM
Re: Outlook 2010 will not accept my new office 365 email account
Hi Shao, For the pop-up window may ask for the user name and password of the windows profile (I mean, the user and password input when we start windows), I suggest you input the user name and password of the windows profile when the window keeps poping up to check if the issue persists. If that...
David Zhang MSFT Support
11/6/2013 9:45 PM
Outlook 2010 will not accept my new office 365 email account
I opened My Outlook 2010 and was able to add a new email account on it (an email account with Office 365), it pass through all the steps fine. However, after inputting the info, and clicking "Finish", Outlook says, "you must restart Outlook for these changes to take effect, which I did...
11/6/2013 3:27 PM
Office 2010 instead of Office 2013?
Most of my users do not like Office 2013. It is mainly down to the bland uninspiring interface particularly Outlook 2013 - I agree. I see some have been able to get 2010? How can I get this to replace 2013?
11/5/2013 4:46 PM
Import into Team Site/SharePoint Calendar
I have a few hundred events I need to import into my team site calendar. Is there away to do this. I see the connect to Outlook and have done so, but I can't import into that calendar either with Outlook 2010.
10/22/2013 5:24 PM
Inbox Rules - Sync Schedule with Outlook client / Exchange Online
Anyone know what the schedule is for inbox rules created on Exchange Online is for when it will sync to the Outlook client? Creating a rule on Exchange Online through Outlook Web Application, I see that it's "working" since it's server side, but wondering when it will show...
10/21/2013 10:47 PM
If you have archiving, does this folder snyc with Outlook
I have a question in relation to archiving in to Office 365 Situation: You have enabled archiving in 365 and you have created the archive folder within your mailbox The emails will download to the ost file of the PC under the profile The ost holds both the mailbox and the archive (even...
10/9/2013 11:48 AM
GAL photos not showing in Outlook (but OK in Lync)
Hi, I've put user photos in AD (thumbnailPhoto) and these photos appear well in Lync for O365-migrated users and also in Outlook for non Office365-migrated users (on-prem Exchange 2003). But with O365-migrated users, Outlook doesn't show the user photo. here's my configuration...
10/1/2013 7:11 AM
Outlook 2010 and 2013 Cannot connect to the server
Hello, Ik write this, not on behalf of myself, but on behalf of a customer of mine. He is using Office 365 since a year. He has the P1 package. At first, I helped him to couple outlook 2010 to office 365 (a year ago), which worked pretty good. Suddenly he got a message that outlook could...
9/23/2013 3:20 PM
Forwarding an out of office message twice
Hello, Once upon a time I was able to have someone forward their emails onto me when they were out of the office and then when I was out of the office I could forward mine onto someone else and they would get mine and the other person emails as well. However since I moved to Office 365 it doesn't...
9/20/2013 7:39 AM
Re: outlook not able to connect or not responding
Hi Georg, The service incident has been restored, and you can check it from the service health tab in Office 365 admin center (EX3505). It may take some time to provision the restoration on the Internet. We will keep monitoring this thread. If you have any updates or need further assistance, please...
Chris Ni MSFT Support
9/12/2013 5:08 AM
outlook not able to connect or not responding
is outlook not working due to these sevice degradations? or is this a separate issue am running outlook 2013 on one computer and outlook 2010 on another both have same reaction I either get not responding or trying to connect indefinately
9/11/2013 11:14 PM
Unable to access mail via OWA, unable to connect to account via Outlook, iPhone OK
Please send replies to email@example.com Account: firstname.lastname@example.org Outlook: 2010 Browser: IE 10, Chrome, Firefox I'm not able to see any mail in email@example.com . When I bring it up in OWA I all I see are welcome messages from the Outlook and Hotmail teams. When I try to...
9/11/2013 7:22 AM
Re: MAPI error with custom application
Hi Whammers, Thanks for your update. According to your description, I would like to clarify the following points: 1. When the users send emails from Adobe, Outlook client can be opened and work fine. 2. When the users send emails from the custom third party program, an error occurred on the...
Chris Ni MSFT Support
9/6/2013 12:36 AM
MAPI error with custom application
Hello, We have been gradually upgrading our staff computers from Office 2010 to Office 2013 (Office 365 ProPlus - Windows 7 boxes) and we have noticed a problem with the email side of things. We uninstalled Office 2010 and installed Office 2013 and this one custom program we are using will...
9/5/2013 2:05 PM
Out of Office Assistant Can't connect to Server
Hello, We just moved to Office 365 and users in our network are unable to set out of assistance from there outlook profile. They can do it from the online portal but this isn't a great solution going forward. configuration Client Machine xp sp3 outlook 2010 sp2 (should also mention its...
8/27/2013 11:02 AM
unable to login to outlook 2010 using federated user credential
I setup my federated domain with office 365. I am using ADFS 2.0 as federation service. I am able to login to portal.microsoft.online.com and lync 2010 using federated user. But I am not able to login to outlook 2010 where I keep on getting the login prompt again and again. When I tried to check the...
8/12/2013 5:59 AM
Re: Office365 Exchange Online connectivity issues
Hi Bjosephs, To troubleshoot the issue, I’d like to confirm the following information with you: Does the issue persist if you remove the POP3 account? Could you help me to double check the following things (please feel free to post the result here): Try the steps in the following articles...
Jason Jiang MSFT Support
8/8/2013 4:26 PM
View contacts by Street
Hello all, I am very new to exchange and outlook so please be patient with me. I have a sales route that i run in my area and i have several hundred customers in a 35 mile radius. I would really like to be able to create a view in outlook to group by STREET name. So, it would group all customers...
8/7/2013 8:54 AM
Re: Outlook 2010 with WIndows Vista Cant Configure for Office 365 Mail
Hi Malik, Please refer to the following steps to manually configure the Office365 account in Outlook to see the result. 1. Use PowerShell connect to Exchange Online. http://help.outlook.com/en-us/140/cc546278.aspx 2. Use the following cmdlet: 3. Then set related setting as below: a...
Jason Jiang MSFT Support
7/31/2013 8:16 AM
Re: Outlook 2010 client speed limited to 1.5 Mbps
Hi Jvis, I noticed that when you access the files in OWA, the speed can easily hit 20+ Mbps. But Outlook client download speed is limited to 1.5Mbps. Since the issue is related to Outlook client. And now you want to increase the speed of downloading items in Outlook client. I recommend you post the...
Anna Shi MSFT Support
7/13/2013 1:29 AM
Outlook 2010 client speed limited to 1.5 Mbps
Whenever a new account is added for delegate access, Outlook automatically downloads the entire mailbox. (I understand that this is normal for Exchange server 2013 online, unless some commands are issued in Powershell). The problem I'm seeing is that the Outlook client download speed is limited...
7/12/2013 12:30 PM
calendar sharing stopped working in Outlook
One of our users has previously been able to see shared Exchange calendars in Outlook 2010, but today she can't. They are visible in the OWA, but when she goes to Calendar in her desktop Outlook, she is not even able to check the boxes next to the names in her Shared Calendar navigation pane. If...
7/12/2013 12:13 PM
Re: mailfolders change position when selected in outlook 2013
Hi Erik, In order to troubleshoot the issue, I would like to confirm several points with you. 1. Did this issue happen right after setting up Office 365 on it? 2. Have you tried to re-create a mail profile to check whether the issue still exists or not? Please click on the link below to re-create...
Yang Yu MSFT Support
7/9/2013 6:32 AM
Software support for Office 365
Hi, Could you give me a link to all minimum software requirements for clients connecting to o365 including and add-ons service packs? Is IE7 on XP still supported?
7/9/2013 3:54 AM
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