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Re: how do I change my domain in office386 small business
Hi Matt, To change your domain from domainA.onmicrosoft.com to domainA.com , please follow the steps below: 1. Register a custom domain named domainA.com . 2. Add this custom domain to Office 365. About how to add your domain to Office 365, please refer to this article: Add your domain to Office...
Tracey Wang MSFT Support
2/2/2014 2:59 PM
Re: Does Office 365 host my website?
Hi JFSantomauro, You can choose either Office 365 host your website, or keep your website hosted where it is now. If you already have a custom domain name and want to keep your current website, please check out this video: Set up Office 365 to work with your website . If you want to keep your...
Maggie Li MSFT Support
1/10/2014 3:35 AM
Website Requirements to Access SharePoint Online Plan 2
I am interested in using SharePoint Online Plan 2 to show SharePoint solution options to prospective clients for site administration services. Do I need to buy a domain name and deploy a website to access SharePoint Online Plan 2?
11/22/2013 1:20 PM
Re: Configuring the DNS Records needed for Office 365's Exchange Online and Lync Online on Opensrs.Net
Hi Jason, Based on your description, I notice you had added two SRV records with “sipdir” and “sipfed” in the text box as the screenshot shows below: As far as I know, the “subdomain” here doesn’t have the same meaning as what you think. Based on my...
Lawliet Xu MSFT Support
11/1/2013 3:57 AM
Configuring the DNS Records needed for Office 365's Exchange Online and Lync Online on Opensrs.Net
Greetings, I am trying to set up email hosting with Office 365 (free trial Enterprise 3) using my custom domain. My domain is managed by Squarespace.com via Opensrs.Net. The DNS fields supplied by Microsoft do not align with the DNS fields in Opensrs.Net. For example, for the required CNAME...
Jason C. Kennedy
10/25/2013 5:58 PM
Re: why does my computer stop me from downloading the software?
Contact support for technical, presales, billing, and subscription issues office.microsoft.com/.../contact-support-for-technical-presales-billing-and-subscription-issues-HA103836042.aspx
9/12/2013 12:35 AM
Hi Midnight, You have two public websites with the service. The previous one is http://midnightwardrobe.sharepoint.com/ . The new one is http://midnightwardrobe-public.sharepoint.com/ . You can share both of them publicly. But you can associate your custom domain with only one of these sites at...
Maggie Li MSFT Support
5/23/2013 12:36 AM
Re: Cannot purchase office 365 after expiration trila
Hi MarcDofL, Thanks for the updated information. About the purchase error, I suggest you contact our billing and subscription support. For detailed information, please refer to the link provided by Young. In addition, one domain cannot be used in two Office 365 accounts. In this situation, if...
Eben Liu MSFT Support
4/29/2013 4:36 AM
Shared GAL between Top-Level Domain and Sub-Domain
How would I share the GAL between our top level domain university.edu and a sub-domain students.university.edu? Explained: Our Faculty/Staff are on Office 365 (university.edu) Our Students are on Office 365 (students.university.edu) Both Faculty/Staff and Students are stored within...
4/9/2013 3:58 PM
Re: office 365 and web hosting
Hi sskywalker, You can add an A record to keep your website with current hosting provider. However, this need to be done before you change your name server records pointing to Office 365. For more details, please refer to the link below: onlinehelp.microsoft.com/.../hh335299.aspx Thanks, ...
Nancy Xie MSFT Support
2/4/2013 5:05 AM
Re: Not receiving emails
Hi Janedward, Generally, after you add the custom domain to Office 365 and update the DNS record, it takes about 15 minutes for DNS changes to take effect. However, it can take up to 72 hours for a changed record to propagate through the DNS system. So, if you have just add the custom domain to Office...
Eben Liu MSFT Support
1/21/2013 8:37 PM
Re: P Plan to E Plan Domain Transfer, Extra Steps?
Hi Ssgoering, Before verifying the domain in your Office 365 Enterprise subscription, please refer to the following article to prepare the procedure. Prepare before you add your domain name After that, you can refer to Add and verify a domain name to verify the domain at your side. If you...
Kevin Cui MSFT Support
1/5/2013 9:45 AM
P Plan to E Plan Domain Transfer, Extra Steps?
I would like to transfer my domain from my P Plan to my E Plan. I have removed the domain from the P Plan and submitted a service request to get the domain removed from Microsoft's servers. Is it just a matter of time before I can verify the domain through my E Plan, or do I have to go back...
1/5/2013 8:29 AM
Re: Install Office Professional Plus
Hi Larry, According to your post, I have summarized it into the following questions. Meanwhile, I will answer them one by one. 1. Where is your website hosted? I notice that you come from the OLSB and have verified the custom domain, so I would like to confirm that if you hosted the website with...
Eben Liu MSFT Support
12/20/2012 4:47 AM
Re: Confriming Ownership of Domain
Hi thomasnellis, Based on your description, I would like to confirm more information: 1. What’s the plan do you use? Is It Office 365 Enterprise version or Small Business version? 2. If you cannot verify the domain successfully, would you please give me detailed information about the error...
Anna Shi MSFT Support
9/2/2012 1:47 AM
Re: Submit Domain WITH OUT EMAIL
Hi JTIIHWBD, Before moving on, I would like to confirm which plan you are using? Office 365 P plan or Office 365 E plan? We can check this by click Licenses under Subscriptions on the Admin page. If you are a P plan user, when adding a domain, please do not redirect the name server to...
Jolin Qiao MSFT Support
7/17/2012 6:40 AM
Re: Not Able to sign in
Hi Praveen, Thanks for your posting here. First I would like to clarify is that Windows Live ID cannot be used for logging in Office 365. They are two different services. At this point, please try to use your Office 365 credentials to login Office 365. If there is any error messages prompted, please...
Reken Liu Support Moderator
7/5/2012 9:36 AM
Re: Unable to use email after adding Domain
I received a response from FOPE support, telling me that as far as they could tell everything had gone through. I was still having the same problems as before, I have managed to resolve the issue however. After removing my domain and then re verifying it, I was able to receive email as well as access...
6/26/2012 8:18 AM
1and1 Domain for Office 365 site
I formerly had a website in Office Live, using a domain I owned through 1and1. When Office Live closed down, I created a new site in Office 365 on the 6 month free trial package, and am now looking to upload it to the web again. However, the instructions given by Office 365 to redirect the domain don't...
6/11/2012 6:58 AM
Hi All, So I bought 2 custom domain names moonechoes.com the other monnechoes .co.uk I bought them from go daddy and last night followed all instructions. one of them verified straight away the other still says no DNS found (or whatever the message is) the one that says verified still doesn't...
4/7/2012 9:56 AM
Re: Cannot get Sharepoint to validate Godaddy domain
Hi Tech Nickel, I’m just checking in to see if you have been able to get your domain set up correctly. Please let me know if there is anything else that I can assist you with. I will check back within a few days. Regards,
Bob Kasper MSFT Support
2/24/2012 9:20 AM
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