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Office 2010 Professional Plus
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Tagged Content List
Windows 7 + Office 2010 Can not connect with Outlook - it constantly askes for password
We have successfully setup a large number of users to access Office 365 email via Outlook 2010, but we are having problems with a few users doing this. The problem is that after successful auto-discovery of the account in account settings (create new account), as soon as you close Outlook to complete...
3/6/2014 3:12 PM
Users with @ local profiles can not access O365
We have 3500 users who are now using O365 E1 plan . (win 7 64) Some users however keep getting prompted for passwords with in Outlook (2010) / Lync (2010). On further investigation I have noted that these users all have @ profiles held locally. EG: a normal user local windows profile will be seen...
3/6/2014 2:32 AM
RE: Mac users not able to open attachments using OWA sent from 365 users.
Hi mark1955, As for the issue, I would like to confirm the following things: 1. What’s the migration tool you use (staged migration/cutover migration/pst)? 2. From the subject, when an Office 365 user sends an email with attachments, the user who is using Mac cannot open the attachments. Do you mean...
Johnny Zhang MSFT Support
3/4/2014 7:34 AM
Mac users not able to open attachments using OWA sent from 365 users.
Hello, We are in the process of migrating from exchange 2003 to office 365. We are using an exchange 2010 temporary server to facilitate the moves. All of our marketing staff uses OWA to access their email currently they are on Macs with Office 2011 installed. We have moved one marketing employee...
3/3/2014 1:53 PM
Mail merge does not work properly
Hi, One of our user have this problem where mail merge is not working properly for him. He uses Word (to generate the email mail merge) and Excel (for database) and Outlook to send out the emails and everything was fine ie he could Insert Merge Field, Edit Recipient List, Preview Results etc and...
2/24/2014 8:50 PM
URGENT - cannot cusotmize any access apps - error occurred in the client
good day, i cannot customize any of the access apps i have created. they all say this error please can you help me out urgently as it is now impacting on business needs thanks andy
2/18/2014 9:01 AM
Outlook 2010 - Shared mailbox not searchable
Hi All, Generally it is known issue that Outlook 2010 cannot search for emails from Shared Mailbox if it is an online resource. Can anyone advise, how this is different from the Online Archive of personal mailbox which is available for search within outlook. The "Locations to Search"...
2/17/2014 7:53 PM
Setting Office defaults to Office 2010 in 2013
My boss has installed the latest version Office onto his computer, however, one of our major programs current version only supports Office 2010, not 2013. What steps do we need to take to set his default settings to open and save documents as an Office 2010 document so that we don't have compatibility...
2/17/2014 10:26 AM
uninstallation issue project pro 2013 on windows 7 + office 2010
I have office 2010 on windows 7 machine(32-bit).recently i installed microsoft project professional 2013(32-bit). During the un-installation of project professional 2013 ,i am getting message " Are you sure you want to remove microsoft project professional 2013 from your computer? We've...
2/17/2014 6:48 AM
Excel 2013 hanging on select range, copy, paste, auto sum...
Excel does rectify itself after a 2-5 minutes. Restarted the PC repeatedly. Tried restarting the app. Tried working in one app at a time. Tried repairing the installation. Searched the web for solutions. Changed excel options > advanced > setting. But the continuous delays...
2/16/2014 12:34 PM
Cannot save new files or Save as to synced folders when working offline
When I am working without an internet connection with Office 365 documents and Skydrive Pro and Skydrive I am sometimes unable to save new files to the Skydrive directories or use Save As. I think that this is related to wether I have already logged on to Skydrive or not during the session. For example...
2/14/2014 8:24 PM
RE: Installation Error Skydrive Pro Win 7 64 bit
Hi Mario, I’m sorry that there isn’t a 2010 version of SkyDrive Pro. Instead, we have SharePoint Workspace 2010 included in Office Professional Plus 2010. So, you could use SharePoint Workspace 2010 to work offline and synchronize your work with SharePoint sites. If my suggestions above...
LingYu Sun MSFT Support
2/12/2014 8:47 PM
Re: Import from spreadsheet fails
I decided to check the listing of trusted sites in the various browsers. Listed were: https://*.onmicrosoft.com/ https://*.sharepoint.com/ https://sticky.sharepoint.com/ https://sticky-my.sharepoint.com I removed all except the "*" for all sub-domain restarted msie ...
2/12/2014 4:25 PM
365 Sign-in activation for Office 2010
Hello, Where do I find the link to download Office 2010 the version which will allow me to license it with a Office 365 key? there's only a link to 2013 on the download page.
2/10/2014 7:55 AM
Import from spreadsheet fails
Attempt to create a List in SharePoint from a Excel spreadsheet fails with following message: "The list cannot be imported because a Microsoft SharePoint Foundation-compatible spreadsheet application is not installed or is not compatible with your browser" Browser IE9 x32 (same...
2/7/2014 3:52 AM
Re: Office 2010 support after April 2014
Hi Nithin, For users who have installed Office 2010 Subscription within Office 365, they are required to upgrade to Office 365 ProPlus. And it’s recommended users do so by April 2014. Regarding your questions, I’ll answer them one by one. Please refer to the following answers: ...
Eddy Li MSFT Support
2/3/2014 8:39 PM
All Day Meetings marked as Free by default are counter-intuitive
Hi, Our environment: MS Office Professional Plus 2010, Outlook desktop client. when I create a Meeting, the default "Show as" is "Busy". However, if I check the "All day event" checkbox it changes the "Show as" to "Free". Why would an all...
2/3/2014 3:08 AM
Re: Office 2010 on a 365 licence?
Hi Huss, Office 2013 can be installed side by side with Office 2010. Since Office 365 is a subscription giving you access to the latest version of the Office suite, you will have to do an upgrade of your current Office 2010 to Office 2013. Because only one version is covered by the license. If...
Dunk Shen MSFT Support
1/27/2014 2:34 AM
Outlook 2010 will not connect.
Hello, My situation is as follows. A Remote desktop server with office 2010 pro installed (volume license) Client is using Office365 with exchange online. Outlook 2010 cannot connect because account is unknown. DNS and everything works, it finds the info. I read about preparing for...
1/25/2014 2:47 AM
Installing desktop versions of Office
Hi My client is about to do a PC refresh and also upgrade their email to Office 365. The PC refresh will not happen for three months but they want to upgrade to Office 365 this month. If they purchase a small business premium plan can they install desktop versions of office on their old PCs...
1/22/2014 8:25 PM
Multiple 365 login prompts when opening office files
Running Office 2010 and opening files in Sharepoint using Windows 8 and IE10 prompts for login again at file open, despite already having logged in? This has only started recently and IE is configured with sharepoint and microsoft in the trusted and local intranet sites. Does not happen using same 365...
1/22/2014 12:30 AM
Microsoft Office 2010 - Publish to Access Services - The site 'https://[sitename].sharepoint.com/TeamSite/' was not found
I am using Microsoft Office 2010, and am trying to publish an Access database to our Office 365 site. We are using the p1 plan. I have checked the database for Web Compatability and it is fine. Whenever I try to use the Publish to Access Services button I get the following message: The site 'https...
1/21/2014 3:45 AM
office 365 renew
HI, i purchased dell laptop, which includes windows 8 and office 2013, now in office 365 it is showing subscription expired, help me out this issue
1/21/2014 1:58 AM
Re: can I give my installs to different people?
Hi, You can do but for activating their instance of MS Office desktop applications you have to use your credentials on their machines when prompts. Thanks
1/13/2014 2:44 PM
Re: Outlook not accepting credentials
Hi Iwishiweresmarter, I noticed you are migrating mailbox to Office 365. For those mailbox migrated, the Outlook 2013 client prompt for credentials repeatedly. For EAS users, there is no such issues occurred. I feel sorry for what you are suffering now. Since EAS devices are able to connect...
Jim Qu MSFT Support
1/10/2014 11:07 PM
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