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Tagged Content List
O365 Small Business - "Sorry we can't connect to your account. Please try again"
When Activating installed copy of Office 2013 ProPlus. Here is my post of background from other related question. I posted in that topic as the issues are very similar and I wanted to note the support and users that the issue was not necessarily caused by authentication or local licensing. ...
5/16/2013 9:48 AM
Re: Office365 Small Business -"There is a problem with your account. Please try again later." I can only login to manage O365 with the id.
@Monika, @Richard, @RevMk. I have been on with support on this issue for almost two weeks. It seems that we get all of the same suggestions but none are addressing the real issue. We cannot activate Office or use it under any circumstances without many issues. No one at Microsoft knows the...
5/16/2013 9:39 AM
customization of the office 365 pro bundle
Hello. We have built a special access database that is configured to run with the Access 2007 version. I don't want to install Access 2010, Publisher, Sky drive, etc whenever I run my office 365 installation. How can I accomplish this as basically our users only need word,excel, and outlook...
5/15/2013 12:13 PM
Re: can i get the software now
Hi Peter, I'm sorry you've had such a bad experience. Let me ensure you that I would do my best to do with this issue. Please follow the information below for troubleshooting: 1) Check whether you are behind a proxy server To do this, follow these steps: Open a Command Prompt window...
Andy Sek MSFT Support
5/15/2013 4:53 AM
Office Upgrade and Office applications stop working "Unlicensed Product"
Let me say I love the Office 365 service, it does its job very well. However MS during this upgrade is really NOT helping the user experience... Here is my situation: Office 365 working wonderfully SharePoint 365 working wonderfully Need to make changes to SharePoint - use...
5/14/2013 1:47 AM
Office 365 / Outlook 2007/2010
Since the recent O365 upgrade we are experiencing a strange fault within a shared work Calendar. We are using Office 365 Enterprise, we have created a shared calendar between 4 users. There are 5 PC's running Outlook 2007, 1 PC running Outlook 2010, several iphone's and several ipads connected...
5/13/2013 2:04 PM
Sharepoint workspace stop syncing after office 365 upgrade.
Hi after upgrade of office 365 during Friday-Saturday Sharepoint Workspace doesn't sync. The Status of sync tool is: =============================== Tool Status: Name name Tool URL: http://URL Status An error occurred while attempting to synchronize this tool...
5/12/2013 1:03 PM
Sharing colour (color) schemes in Publisher 2013 between 2013 and 2010 users
We have a team, some of whom are using Publisher in Office 365 and some who are using Publisher 2010. We need to be able to share colour schemes between us. I found this helpful article online which states that: " The custom color schemes you create are not stored within the Publisher...
5/10/2013 3:41 AM
Re: Upgraded from E1 to E3 plan but only offered Office 2010 Professional Plus
Hi M. Earnest, Mch’s answer is correct. Thanks, mch. However, I have found a workaround about how to install the Office 365 ProPlus (Office 2013) by using the Office Professional Plus license (Office 2010) pre-upgrade. Here is the article for your reference: http://community.office365...
Wilfred Ying MSFT Support
5/9/2013 2:51 AM
Sign In Assistance in w15 ?
I want to know if Microsoft Online Services Sign In Assistance can be used in Office 2013? I have install it on my win 7 OS, but nothing happened.
5/8/2013 10:14 PM
Office 365 word document will not add even pages numbers (yes box is checked)
Can anyone SOLVE, and provide details, as my word documents will not show or print even number page numbers. YES I have checked "even and odd page numbers". Thank you. Jeff Schrembs
5/8/2013 7:07 PM
Install Office on your PC or Mac with Office 365
Hi, any conclusive view on this very much appreciated: the subject comes from this page - http://office.microsoft.com/en-us/office365-suite-help/install-office-with-office-365-HA102822111.aspx which says, or seems to say, that with Office 365 Small Business one can download and install Office...
5/8/2013 1:47 PM
Odd behaviour with opening documents from 365 on local Office applications
Hi. I have some odd things happening with our office 365 system and opening documents in local office applications. We are using Office 2007 for most office applications. In Firefox I can open Word documents no problem but not Excel files in IE I cannot open either but in IE & Firefox I can...
5/8/2013 8:49 AM
Disable safe to Skydrive
Hi, I have a customer that is migrating to office 365. However for compliance reasons he wants to disable the option safe to SkyDrive. How is this possible and is it possible to disable using group policy? Thanks UC Warrior
5/8/2013 6:00 AM
Outlook Autodiscover mechanics
Hi, We have a cname redirect in place for autodiscover.ourdomain.com to autodiscover.outlook.com and also have adfs in place and all is working ok. the question is, how often does Outlook use autodiscover? Is it just on initial set-up, or does it recheck autodiscover from time to time? And...
5/8/2013 5:04 AM
labels in outlook same as gmail labels
Hi All is there any option to add labels in outlook 2010 or 2013 same as gmail?
5/5/2013 11:06 PM
Will our enterprise 365 subscription upgrade from 2010 professional plus to 2013 professional plus office apps soon?
5/3/2013 9:14 PM
Office 2013 does not work after Visio installation failure
When I install Visio 32 bit onto my Windows 7 64 bit OS, I receive an error message. I was not able to record the error message but it was something like "installation failed". After I get this error message, I am not able to use my MS Office 32 bit suite. I tried to run a quick repair and...
5/3/2013 10:06 AM
Office desktop questions
I understand that one of the advantages of Office 365, compared to some competing products, is that staff can use familiar Office Suite tools such as Word, Excel and PowerPoint to open and edit files - directly - stored in either SkyDrive or SharePoint ("Sites"). OK... 1st question...
5/3/2013 8:44 AM
http://support.microsoft.com/kb/2390460 Hi, I have a user that has all the licenses in the portal for Office ProPlus but the activation is invalid. I have followed the knowledge article and this hasn't fixed it. Please help!
5/2/2013 4:56 AM
Outlook 2010 Set up with Office 365
I have setup a number of Outlook connections to Exchange (office 365) with absolutely no issues, however on one computer it will not work. Keeps asking for a password (Windows Security - connecting to 'email here' - username and password remember my credentials). The system works with IMAP so...
5/1/2013 12:54 PM
Office 2010 download link required
Hi, We need a download link for Office 2010 Pro Plus. Our client has a mixture of XP and Windows 7 - obviously for the XP machines we have no choice but to go for Office 2010. If we could have a download link asap that would greatly help our deployment. many thanks, Matt Day
5/1/2013 11:56 AM
Re: Uninstalling Office 2010
Hi PaulM_13, According to your description, I understand that you want to uninstall Office Profession Plus 2010, but it isn’t listed in the control panel. If this is the case, you can use the Microsoft Fix it or remove it manually. For detailed steps, please refer to the KB: http://support.microsoft...
Eben Liu MSFT Support
4/30/2013 1:22 AM
Uninstalling Office 2010
I just installed Office 2013 as part of the Office 365 upgrade. I was having trouble signing into OneNote, so I thought I should uninstall Office 2010 and 2013 and start over with the installation. I deactivated the computer, and uninstalled Office 2013. Office 2010, however, isn't listed in the...
4/29/2013 7:29 PM
deactivate/reset office desktop license
Hi One of our Laptops has been stolen. How can we deactivate/reset the office desktop license without deactivating the user-license? Thx! dany
4/28/2013 12:43 AM
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