Hi KKristy,

Please try to upload the images to your website image library and then use the Insert Image option when in edit mode on the public-facing website to insert the image.

Thanks and Regards,

Surya Begum.

Surya,

  That is what I am doing - and still getting the red x

Hello KKristy,

This is Jason Burnside from Microsoft Office365 SharePoint Support.

Thanks for coming to the communities with your concerns about receiving a red X error in place of your images on your website.

Did you find Surya’s information helpful? Thanks for the post Surya.

Please upload the images into the Website Image Library again and then use the Insert Image option as Surya mentioned.

What file extension do the images have?

Without knowing your website address, I am unable to view the source code for your website which may give us more detail of the reason for your issue.

I will continue to monitor this thread if you have any additional questions.

Jason,

  I have deleted the origional photo from my website image library, uploaded it again and tried to insert it again (with the insert image button again)  - with no luck - again I am getting the empty box with a red x.

Any ideas what i am doing wrong?

Hello KKristy,

Thanks for deleting the photo, re-uploading, and using the insert option again.

Unfortunately, it is difficult to tell what is causing the issue without being able to view the source code for your website. Please let me know what your website URL is. If you would rather send  the website URL via a private message, please let me know and I will send you a private message which you may reply to with the URL.

I will continue to monitor this thread if you have any additional questions.

Thanks Jason,

   My website is http://vanillabean-bakery.com

I've not had any other problems with my transition over from office live - everything has been seemless. All previous pictures that I have loaded just fine, so I'm not sure what my issue is now - Thanks in advance for your help !

Hello KKristy,

I went to your website however I did not see any red x errors in place of any of the images on your website. Did you remove the images that had the red x’s? If so, please add one of them so I am able to view it in the source code.

I will continue to monitor this thread for further posts or questions.

Hello KKristy,

Did you have any further questions?

I will continue to monitor this thread if you have any additional questions.

Hi ,

  I just uploaded a new pic to the page "Cake Truffles - at the bottom - the last photo- all I see is a small box with a red X - all other photos are fine....any ideas?

KK,

I don't see any images missing?

I know, it's weird - it is not showing up on the public facing website, but on the page where I am editing - the inserted  photo shows up as an X. I inserted the same photo on a different page and it loaded just fine - not sure what the problem is....

Hello KKristy,

All of the images are showing up correctly on your website however if the issue arises again, please let us know.

I will continue to monitor this thread if you have any additional questions.

Hi Jason.  I am having problems similar to KKristy.  Please send me a private message so I can send you the details regarding my website and the specific page and photos that are giving me trouble.

fran@redpepperessexct.com