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I followed the instructions for creating TXT and MX records but it did not work becase these records are not maintained by the domain name provider but rather the nameserver. I needed to update the ns1.officelive.com and ns2.officelive.com name servers to insert a TXT record. That is why when I tried to add the dns information through Melborne IT, Dotway or Intuit the TXT records were never updated. When I changed to nameservers to on ipage site I have so I could at least set up redirect pages to the xxxx.sharepoint.com sites I was able to use the ipage dns facility to create TXT records so I could complete the verification process. It is a little late now but the instructions should have directed us to use the OfficeLive DNS manager to create the TXT or MX records.
Sample redirect page:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
content="XXXX Redirect Page">
<meta http-equiv="Refresh" content="0; url=http://xxxx.sharepoint.com">
<title>XXXX Redirect Page</title>
<p>If your are not redirected to the XXXX website click <a href="here.http://xxxx.sharepoint.com">here</a>.</p>
Apparently the Office 365 name servers have the A record derecting you back to the IP address of your old site. This way after you change nameservers to Office 365 you still go to the old site until the nameserver has fully propgated. They when you change addess the name server A record is changes to the Office 365. I suspect becasue this supports shared teem collaboration they don't what part of the team using one site and others another.
Based on the description you mentioned, you want to verify you domain at Office365. As for this kind of case, I'd like you can take a look at community.office365.com/.../office-live-small-business-transition.aspx
Generally, we need to park the Nameserver record at the original record and add the TXT/MX verification record
After that, we should wait for the domain verification ,then change the nameserver and point to Office365
Thanks, Neo Zhu
It is a little late now but the instructions should have directed us to
use the OfficeLive DNS manager to create the TXT or MX records.
How? There is no OL dns manager functionality. The instructions are correct - you have to change over to Melbourne's dns to add a txt record. Most people are having a problem because they're not doing that and leaving the domain hosted at OL. 365 looks for the txt record at Melbourne and doesn't find it so fails verification.
I followed the instructions. I had two domain names. One was with Melborne IT and I followed the instructions and even after 2 days after creating the TXT record it would not verify. The other domain name was with Intuit who told me that theu could not manage DNS value for an OfficeLive site. Rather than pay the outragious $52/yr for Melborner IT I transfered to domain name to a cheaper provider. I tried to add both and TXT & MX record and neither worked. Then rather that lose all service I created a redirect page on another ipage site that I has and change the nameserver pointers to the ipage nameservers. This kept the sites alive. However it also gave me access to the ipage nameservers so I was able to add the TXT records and verivy the domain name ownership.
The istrustions told me to enter the TXT through the domain name holder but instead I had to make the change through the domain nameserver owner. They are nameserver records as are tne MX records. While I was on OfficeLive they should have been entered into ns1.officelive.com & ns2.officelive.com. Most domain name providers can't touch these records.