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Can you provide more detail information about this case?
Have you encountered the problem when install desktop app? If so, you can see community.office365.com/.../manually-install-office-365-desktop-updates.aspx for manually setup desktop app
If you have the problem have email transfer from OLSB, you need to setup the Exchange online on your Outlook client first and after to connect OLSB mailbox. http://community.office365.com/en-us/w/administration/office-live-small-business-transition.aspx
Thanks, Neo Zhu
How are you doing? I am just writing to see if there is any progress on this issue. I do not mean to push you. I just want to ensure that you do not encounter any problems during the troubleshooting. Thank you.