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Re: When Can I Download Office 2013?

When Can I Download Office 2013?

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I note that, as of this morning on January 29, on the Microsoft Store, Office Professional 2013 can now be purchased. When can I, using my E3 plan, download Office 2013?

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  • I'm wondering the same thing. I read that the new business plans for Office 365 will be available on February 27, so I'm guessing that's when Office 2013 will be available to existing Enterprise customers.

    www.zdnet.com/microsoft-wont-deliver-office-365-updates-for-new-business-users-until-february-7000010492

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  • Thank you Ryan. This is disappointing news. Especially since the retail version of Office Professional 2013 is available now. I was hoping that Microsoft would act in a similar manner to Adobe where users who subscribe to their cloud service receive more timely updates. Put differently, Adobe provides preferential service to cloud service members.

    I bought a new Windows 8 personal computer. I was hoping that I could install fresh and current Office software and be good for 12 to 18 months before I reinstalled everything from scratch again. I like that new personal computer feeling.

    Rather than installing everything today as hoped, I plan to fire up my new PC for the first time and install Windows Media, while it is still free. For those interested, please see here:

    m.cnet.com/.../57540793

    I hope they don't start rolling out on February 27. Instead, I hope they are ready to go live on February 27 or before.

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  • Hi Stecyk and Ryan,

    Currently, Office 365 E3 plan only can download Office professional plus 2010. But Office 365 service upgrade (the next lease of Office 365) will contain Office professional plus 2013.

    Thanks,
    Aaron Yuan
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  • Ryan, what does it mean "the next lease of Office 365"?  Does that mean when our plan goes into renewal?  I received an email twice about being chosen for an early upgrade but I have yet to see one.  When should that happen?

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  • Hi Aaron,

    Can you please provide us with a schedule as to when you expect everyone or all plans to migrate to Office 2013?

    I thought one of the key benefits of having a subscription plan is that we would have the opportunity to remain current.

    If there is a roll-out procedure, how do those who want Office 2013 now move toward the front-of-the-line?

    Stecyk

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  • /and for P1?

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  • The "when" question really shouldn't be this hard. Somebody knows, clue us in.

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  • This is amazing to me.  I was sold on the value proposition of Office 365 being "always current".  Now I see 2013 being sold in Best Buy, but absolutely no word about when people who actually bought into this whole 365 idea early will be taken care of.  

    Our small company subscribes to P1 with Office Professional Plus.  Without a doubt anyone with Office Professional Plus or any other plan that includes the Office software should have been the FIRST to learn about this and have it available.  All we get are fuzzy/vague/non-specific answers in our forum.  

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  • I agree with Verus - we're paying all this money, Why isn't the Office 2013 upgrade available NOW for those who want it? Aaron ,do you feel it's acceptable to ignore loyal customers? We're spending a lot of money and want answers - why should I pay the same amount as those users who are now using an upgraded version of the software? Will I be getting a discount over the next few months to compensate for this?

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  • Hi Stecyk,

    Microsoft will be rolling out the service upgrade over the course of 2013, and it is completely automated.

    For details, please refer to the link below:

    Office 365 Service Upgrade Center for Enterprise
    http://community.office365.com/en-us/wikis/office_365_service_updates/office-365-service-upgrade-center-for-enterprise.aspx

    Office 365 Service Upgrade Center for Small Business
    http://community.office365.com/en-us/wikis/office_365_service_updates/office-365-service-upgrade-center-for-small-business.aspx

    Thanks,
    Aaron Yuan
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  • Seriously?  "Sometime in 2013?"  

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  • This solution of sometime in 2013 is unacceptable. A key premise in subscribing to a service is that we would be kept current.

    Your customers deserve much better.

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  • Hi Aaron

    This is not acceptable! Users with 2013 will clearly be getting a high level of service with more sophisticated software for the same price.

    What discounts will be given to those who are not upgraded until the 3rd or maybe 4th quarter of 2013?

    Please give us a clear answer and stop feeding us the same answer over and over. We are paying a lot of money for office365 - do you feel it's acceptable that new users have access to the new software and current loyal customers are left waiting?

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  • Microsoft seem to assume that we don't particularly mind that we're kept in the dark over such matters. Anxiety and uncertainty are just human feelings, after all.

    They'll open the door to a bright new world when they feel we're ready for it.  We'll be lucky if we hear the doorknob rattling before the event.


    Pete
    P1 account holder - small fish in a big cloud...

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