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I understand that when you writing an email, you can’t add a photo (jpg file) as an attachment to the email, is it correct?
If this is the case, I’d like to confirm with you first.
1. Which kind of browser you use, safari, IE, Chrome, or else?
2. Please check the version of your browser on MAC and update your browser to the latest version. You may refer to the link below for the supported browser for OWA and Exchange Online.
In additional, you want to add a photo as attachment, you may click add attachment, and then select the photo you want to add as attachment.
If I misunderstand the issue, please feel free to post the detailed information about the issue, such as the screen shot you send email and when open the email via IPhone.
She is using a supported browser and attaching the document correctly and I am using IE9 but the attachment shows up as embedded in OWA and as an attachment when I check email on my Android phone.
Are you saying my Mac users have to use IE9 to make this work? I thought this solution supported use by Safari users.
Here is the latest update from the user..
The weird thing that is happening between me and other users is that I will email photos and they either show up as an x or are are embedded in the body of the email, but when they reply back to me the same photos show up as attachments in the reply email.
The user is correctly using the attachment function not embedding the picture in the email.