Re: Can't save file to workspace when offline - Office applications - Office 365

When I try and save a file to my workspace documents folder and I am offline I get an error that there is no connection to the server - I know that as I am offline but I expected the saved file to be cached and sync with workspace when next online.

There seems to be 2 option to workaround this

1. Save to local "My Documents" and copy it to Workspace when online - I want to avoid this as I want to teach users to save to Workspace at all times.

2. "net stop sens" I dont know why issuing this command works but it does.

Is option 2 the official method of being able to save new files to the workspace when offline?

Hello

I understand your are using SharePoint Workspace synchronized with SharePoint site

to be able to 'upload' file when offline with Workspace:

* check on the systray if you have an icon like an orange circle 'Microsoft Office Upload Center' and open it

>> if not, on the start menu type 'upload center' and launch it

* click on the "Pause upload' button

this will put on hold all your upload, even online

Hi fryrpc,

Does the reply above answer your questions?

Thanks,

Kylin Yang.

No this does not. It looks like the only way to create new files whilst offline is to stop the SENS service.

Hi Fryrpc,

To sotp the SENS service is a good way to do so.

Please refer to the link: blogs.msdn.com/.../sharepoint-fixed-issues-when-stopped-sens-service.aspx

I want to let you know that you can synchronize the files to Microsoft SharePoint Workspace manually.

For example, I synchronized my "Shared Documents" of my SharePoint Online to my Microsoft SharePoint Workspace, then I signned off Workspace. I added some new files to "Shared Documents", after a few day, when I logged in my Workspace, after a while, I found the new files I added can not be synchronized to Workspace automatically.

I open my team site which I synchronized to the Workspace, click "Shared Documents", then under "Sync" label of the top screen, click "Sycn Status", I find the screenshot below:

That is to say, you need the "Credentials" after Workspace offline for a long time.

So, I click "Sync" button at the screen below, a screen pop up to let me input my credentials, after I input my Microsoft Online Services ID and Password, the new files added later can synchronize to my Workspace with no issue now.

I hope this can help you .

Thanks,

Kylin Yang.

Hi Fryrpc,

How are things going?

Thanks,

Kylin Yang.