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Ever since we've received this wonderful upgrade from Office365, we've been experience "Outlook not connecting" on several machines, and lately this problem has been appearing on iPhones (sporadically and seldom the same people) during the day. Office365 cannot authenticate the users...

Let me start by saying that this method worked for me, I cannot guarantee this will work for you nor can I provide any support. I wanted to post this to help others who may have the same need. I have searched for days trying to find a way to import the Gmail calendar into Office 365. I wanted a one time...

Hi We are planning to migrate on-premises exchange to office 365. We already have SharePoint on O-365. ADFS is already configured. How should we migrate Exchange with minimum efforts. Thanks

Hi Phumphries, Do you mean when you schedule an online meeting from Outlook 2010, it can’t login to Lync 2013 and can’t schedule successfully? Based on my experience, Lync 2013 integration features are supported on Outlook 2013 and Microsoft Outlook 2010. You can refer to the following...

Hi John, Thanks for the update. If some devices on the same subnets are working fine, it proves that the Office 365 online service works well and the Outlook settings are correct. Since this issue may occur for many reasons, and it occurs in particular those devices, I'd like to suggest...

Hi AbleBT, In order to us to troubleshoot the issue, would you please capture a screenshot of the test result of Remote Connectivity Analyzer and post it here? However, please click on the link below to troubleshoot the issue. http://community.office365.com/en-us/wikis/manage/correcting-autodiscover...

Hello All I have had an issue for some time now and cannot seem to know the root of it or how to solve it. I use Office 365 Enterprise Edition and users are created and managed in Exchange Server 2010 and AD . Users of these services access their emails in Microsoft Outlook 2010 and on...

Hi Andrew, Since you can login to her computer and the Outlook works fine, this issue occurs only on her user account on her computer, this issue may be caused by the fact that the user's Windows profile has been damaged. Given this situation, I suggest you follow the steps below to narrow...

Hi CMG, I’d appreciate your detailed description of the issue. I will ask you questions one by one: Q1 : How do I re-establish the link between Outlook 2010 and my Exchange account? A1 : I suggest you do the following steps to see whether this issue persists: 1. Please make sure...

One of the many conveniences of Office 365 is that you can access your email and calendar on any device via both Outlook Web App and your desktop Outlook 2010 program. Outlook Web App and Outlook 2010 share most of the same features, but sometimes there are small differences when performing some common...