Browse by Tags

Hello. I purchased a monthly subscription to Visio, although I use not other Office 365 products. I otherwise use MSOffice 2007. I'm finding no link, no guidance to actually accessing the software. I specifically wanted a short term lease because I don't use the product regularly AND I'd...

Hi DKJ, Are you trying to set up the Office 2013 program from Office 365 Online Portal? To troubleshoot this issue, I have uploaded an installation file to a workspace. Please download the file and reinstall the Office program. The workspace information can be found in "Private Message"...

Hi, I have Windows 7, and I recently purchased Microsoft Office 365. I go to install Office 365, it says "5 of 5" which is good, so I click install, run, then there is a security prompt, I click yes and run, but NOTHING HAPPENS! I'm very disappointed as this could mean my school...

Hi Clark, In order to troubleshoot the issue, I’d like to collect the following information. 1. Which version of SharePoint Designer 2013 you wanted to install? 2. Do you mean you got the error when running Office 2013? Based on my experience, the version of SharePoint Designer 2013...

Hi Ei_carr, In Office 365, it doesn’t need a product key to activate Office application. After you install the Office 2013 provided by Office 365, you are required to sign in for your Office 365 account. If you are the user who has the Office 365 ProPlus license, the Office can be activated...

I want to keep Office 2010 on my desktop, because I don't want to deal with the degradations made to Outlook 2013. However, I'd like to take advantage of the new features of OneNote 2013. If I purchase OneNote 2013, standalone version, can I install it on top of my desktop Office 2010,...

Hi, As an administrator of an E3 subscription is it possible to get a report how many Office 365 Pro Plus installations have been done by selected users? And is it also possible to get a report on which devices O365 Pro Plus has been installed? Thx, René

Hi joshyouare, I would like to confirm if you want to install Office 365 Pro Plus. If so, the issue “is not a valid Win32 application” error is caused by the incompatible operating system you are using. Office 365 Pro Plus works on Win 7 and Win8. For more detailed information, you can...

Hi Mobius, Do you mean you would like to install the Office suite downloaded from Office 365? If that is the situation, you can log into your Office 365 account to download the newest version of Office Professional Plus, which has included all Office apps, and then click to install it....