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Hi Mohamad, Thanks for your post. I understand you would like to log into the Office 365 services using a Windows Live account, or log into Windows Live with the Office 365 account. Actually, Windows Live and Office 365 are two separate products, and they haven’t been connected...

Hi Matt, From your description, I would like to know if you are using the same account for both Office 365 and Outlook.com. If no, please refer to the following steps to see if the issue persists: 1. In the upper right corner of Office 365 Portal, sign out of the Office 365 account, then close...

When customers using Forefront Online Protection for Exchange (FOPE) are upgraded to Exchange Online Protection (EOP), including Exchange Online and FOPE-standalone customers, there are behavior changes and feature differences to take note of. The following list highlights these changes: Quarantine...

Hi Smile, Thanks for your update. After I researched in the forum, I found a similar post: community.office365.com/.../246764.aspx The workaround provided by the James Jr MSFT ======================================= To resolve this issue, the User Principal Name or logon ID should be changed...

Hi Smile, Based on the description, I would like to confirm more information: Do you mean that you encounter the error “This account can’t be used to access Outlook.com” when you try to manage their contacts within Windows Live? If it is the case, please delete the cookie and...

We are migrating to Office 365 and have been inviting external users to our SharePoint 2010 site. We had them go through the process of using their existing company email address to create a Windows Live ID. Once they have accepted the invitation to join our SharePoint site, they are all displayed as...

Hello, We have successfully moved the website from OLSB to Office 365. We want to continue to use Windows Live Mail. We can send emails, but we cannot receive them. I have changed the email addresses within the users page to our existing ones using our custom domain. This was updated about three hours...

First of all I wonder if someone can give me the telephone number to technical support desk in USA for Office365. My subscription is for small businesses but it does indicate that as administrator I get technical support included! My problem is this. I've transfered my domain from OLSB to Office365...

We have a dedicated DNS Windows Server which we use to manage domain names with full control. This worked better for us for Office 365 than using the facility offered by our domain registrar. We can also manage domains to work with Windows Live, BPOS and our own private clouds. If anyone here has...