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Hi Tom, I would like to confirm the following information to narrow down this issue: 1. How do you want to test the Office 365 SkyDrive? 2. Does the “Office 365 SkyDrive” mean the SkyDrive library in SharePoint Online? 3. If there is the related error message, please provide it to...

Hi Peggyw, In order to narrow down this issue, I would like to collect some detailed information with you: 1. Do you want to install the Office product? 2. Where did you get the product? 3. Which Office 365 plan are you using? In addition, please provide a screenshot of the issue to us. ...

I want Project Online with my 365 account but says I can't with my current subscription. How can I get Project? Do I cancel my current subscription and then get a new one?

Can you plesae stop sending me reminders that my Office 365 trial has expired? Please explain how can I delte my account for good? Regards strcmrc@strcmrc.onmicrosoft.com

It is unclear to me what the name/address of the Office365 Small Business Premium Outlook Exchange Server is because that information was not supplied or I cannot locate it in the account information. Also, I cannot locate the name of the mailbox. I had been using outlook 2010 and it was upgraded...

I thought small business is what I needed but it doesn't give me any apps to install or use. I want a refund so I can get the correct programs.

cannot find page to edit and/or add keywords to my site.

One of our employees emails are not being received by the receipent and we are not getting a bounce back notice. How do we fix this?

Have Win 7 on both computers.

This FAQ provides answers to frequently asked questions about Office 365 Small Business. FAQs for admins FAQs for users FAQs for admins Domain Management How do I add my domain? How can I remove my domain? Exchange Online – Administration How do I create a shared mailbox...

To sign up for this webcast please download and save the attached calendar invite below where you will find the Webcast Meeting information. Ignite Webcasts are online sessions led by Microsoft Office 365 Product Managers, Engineers and Support staff. The Ignite webcast series addresses Office...

FIXED The fix for this issue should now be deployed to all clusters within all datacenters. If you're still seeing this issue, please post in the Mobile access forum, or contact Support. This post will be removed within the next week. There is a known issue that affects some Office 365 customers...

This article provides all the information you'll need for passwords in Office 365, like changing your password when it expires, getting help if you forget your password, and finding answers to your questions about your password. What do you want to do? Change your password Maintain access...

The Grid is full of Office 365 experts that are brimming with great information. The Grid User Post blog series will expose some of The Grid's best content to the entire Office 365 Community. Are you interested in contributing to The Grid? Click here to apply. Our latest Grid User Post comes...

Some people who have been recently upgraded from the pre-upgrade version of Office 365, are having connectivity problems with Outlook. There are a few things that can cause issues. The most common cause seen by Support is an outdated operating system or software, so you should check that first. If that...

Updated 5/16: Thank you for attending this Ignite Webcast. If you missed it, don't worry! You can view the webcast recording here and below , and you can download the Webcast Presentation at the bottom of this post. Be sure to look out for our next Ignite Webcast sessions here . ...

This wiki contains articles that provide resources to help with common issues reported by Office 365 customers. These articles are available in this wiki, and at various locations in the Office 365 portal. Refer to the Table of Contents on the right side of this page to see a list of solution articles...

Can’t connect? Always check the Service Health Dashboard first – if there is a service issue in progress, the solution may be out of your hands. If there isn’t a service issue, you can use these troubleshooting tips to help find the source of the problem. Common causes of email...

Welcome! We have a variety of reference topics listed in the Table of Contents in the right-hand pane of this page. We've also listed the most recent blog posts related to email and calendar from the Office 365 Technical Blog. Popular Pages Office 365 Service Upgrade Center for Enterprises...

This wiki includes: Service Upgrade Center for Enterprise Summarizes what's new, explains the service upgrade experience, and provides resources to share with users. Service Upgrade Center for Small Business Summarizes what's new, explains the service upgrade experience, and provides...

Share your Office 365 Calendar Share or publish your calendar so others can view your appointments and meetings. Click to start this course . Overview Share or publish your calendar (1:05) Set up the sharing option (3:42) Set up the publishing option (2:13) Level: Beginning ...

The Grid is full of Office 365 experts that are brimming with great information. The Grid User Post blog series will expose some of The Grid's best content to the entire Office 365 Community. Are you interested in contributing to The Grid? Click here to apply. Our latest Grid User Post comes...

We know that many of you have been looking for APIs that support development of applications that leverage the Office 365 directory. Yeah, we’ve had PowerShell – not a true programming interface – that admins can use to automate repetitive data handling tasks. Until now that was the...

The Grid is full of Office 365 experts that are brimming with great information. The Grid User Post blog series will expose some of The Grid's best content to the entire Office 365 Community. Are you interested in contributing to The Grid? Click here to apply. Our latest Grid User Post comes...

Microsoft Remote Connectivity Analyzer is a web-based tool that provides administrators and end users with the ability to run connectivity diagnostics for our servers to test common issues with Microsoft Exchange, Lync and Office 365. The tool started as Microsoft Exchange Server Remote Connectivity...

Audience : Office 365 Enterprise admins Written by : Sanjeev Garg, Office 365 Senior Program Manager Originally published to the Office 365 Preview blog. As the administrator for the Office 365 service for your company, did you ever want to find out, how your users are using the services?...

We are always trying to enhance the Office 365 experience for our users from the first time they log in. One of the key challenges that our small business and student users experience when they start using Office 365 is that the contact information for people they often communicate with is stored in...