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IM, meetings and conferencing
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Lync 2010 client
Lync 2013 client
Lync domain federation
Lync for Mac
Lync Sign In issue
lync web app
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Tagged Content List
Online meeting not working in outlook for mac
Trying to create an online meeting but nothing happens when clicking create new online meeting in Outlook. I have lync installed and that works fine. I have the latest update 14.3.9 installed. Not sure why I can't create an online meeting the link to join meeting does not appear when I click on create...
2/22/2014 2:05 PM
Lync 2013 Interface issue
I've been having this issue for a couple of weeks and it is beginning to drive me crazy. I reinstalled Lync 2013 and now have this issue. It appears Lync is having problems loading the interface for me to see anything. It failes to load the interface any time I minimize Lync and bring it back up...
2/21/2014 11:10 AM
Re: Lync not working when signed into cloud
Hi prb8558, According to your post, I know that only some users in your organization cannot sign to IM but can login to Lync client. If so, please follow the steps below to narrow down the issue: Check the default Outlook Web App policies =============================== 1. Login to the...
Kid Yang MSFT Support
2/13/2014 12:34 PM
Re: start a online meeting
Hi skey777, Do you mean that you want to start a Online meeting in OWA? If so, please follow the steps below: 1. Login to the OWA( https://outlook.office365.com/owa/ ). 2. Click Calendar . 3. Create a new event and click Online meeting . If I have any misunderstanding, please feel free...
Kid Yang MSFT Support
1/31/2014 12:28 AM
start a online meeting
How do you start an online meeting within office 365
1/30/2014 11:00 PM
Cannot lync with users in another corporate domain
I use O365. Other 2 users are in 2 separate corporate domains. I can lync with people in Microsoft SA. I can't lync with the other 2? One of teh users has confirmed she can Lync with MS sa and with their LAR.
1/30/2014 1:53 AM
how do I add a conference call number to lync
How do I add a conference call number and pass code to ALL Lync meetings
1/22/2014 9:31 AM
Email accounts running slow
We have 20 or so email accounts with set up with office 365 and I've been getting reports from colleagues that emails are taking a while to send and receive. people are getting the same email 10 minutes earlier on their .mac account than office 365 account. Do you know any reason why this is happening...
1/9/2014 4:19 AM
Re: Some accounts do not have instant messaging
Hi Per, I understand the IM icon is missing from the user’s contact card. You and another user are suffering from this right now. To troubleshoot, could you log in to OWA and check the status as the screenshot? When you sign in to IM, could you check the status to see whether the IM...
Jim Qu MSFT Support
1/3/2014 9:13 PM
Is it possible to get a VAT invoice for Office 365 services?
12/18/2013 4:19 PM
how do I dial an external phone number using lync
how do I dial an external phone number using lync
12/10/2013 8:22 AM
How do enable Skype users to contact us? Other than enabling "External Communications" under IM, Meetings ...
I see mentions of adding domains in the articles, but I don't see these options on our Small Business Premium account?
12/9/2013 4:48 PM
How many emails addresses can i have with my lisence?
How many emails addresses can I have with my licence? Is it one per user?
11/22/2013 8:24 AM
Re: How can I use my Office 365 service to collaborate when updating Microsoft Visio documents?
Hi PGM, Visio service is a feature available for SharePoint Online Plan 2. To analyze the issue, I would like to collect some information: 1. Do you subscribe to the Visio service separately? 2. After downloading the files to local, could you open it properly? For Office 365 Small Business...
Dunk Shen MSFT Support
10/30/2013 6:57 PM
How can I use my Office 365 service to collaborate when updating Microsoft Visio documents?
My service says that I don't have a license to use the Visio Graphics service with my account. Is this part of the Office 365 subscription or my Visio application options?
10/30/2013 2:44 PM
Re: End of support for Lync 2010
Hi Real, When you mentioned “Lync 2013 Basic is not compatible with Outlook 2010 and 2013”, do you mean that when you use Lync Basic, the Outlook 2010 and 2013 do not work? Are there any error messages? Would you mind sending us a screenshot about the situation? Please provide us with...
April Zhou MSFT Support
10/12/2013 9:08 PM
Re: Time Zone
Hi Lael, From the tags, I understand that you are using the post-upgrade Office 365 Small Business subscription. If you want to change the time zone for the SharePoint sites (public website or team site), please follow these steps to modify the time zone: 1.Enter to this site 2.Go to the...
Mandy Meng MSFT Support
10/11/2013 4:56 AM
How do I change the time zone on my Office 365
10/11/2013 3:28 AM
can i do accounts on here
can i do accounts on this system and does it have publisher and excel etc micro office
9/28/2013 4:47 AM
Lync pane in office365 owa after upgrade
Hi We finally got upgraded during this weekend to the new Office365. We all work as consultants and OWA is our primary tool for chatting and e-mailing. Now, where is the Lync pane that used to be visable in the owa? Can i enable it again somehow or do I really have to go to People's...
9/9/2013 2:12 AM
Re: Lync for mac 2011 version 14.0.5 (130524) signin failure
Hi NetDweller, In your first post, you mentioned the server address sipdir.online.lync.com:433. I would like to explain that the port should be 443. Therefore, please make sure that the internal and external server names are sipdir.online.lync.com:443 . Meanwhile, I suggest you try the following...
Mindy Pan MSFT Support
9/8/2013 4:22 AM
Lync Connection Issues
I am currently on the Office 365 Mid Business Trial with the intent to purchase it. I am running into a connection issue using the Lync 2013 desktop client.. It appears that when I sign in locally on the computer I can connect fine. When I sign in to the same computer using the domain account it informs...
9/4/2013 3:32 PM
Lync Plan 1 and Plan 2 user
How does Lync user know which Plan he or she is one from within the Lync Client? Our users' Lync client look the same whether they are Plan 1 or Plan 2 users. How can they know what they can do or can't do?
8/28/2013 5:14 AM
Setup dial-in conferencing disabled
Why is the "Setup" greyed out under dial-in conferencing? I have O365 Small Business
8/27/2013 6:41 PM
The Bing Maps App is not working on my tenant - where can I re-enable?
Bing Maps app does not show up anymore - only "Suggested Meetings" and "Action items"... Where can I check to verify if Bing Maps is switched off on the Exchange setting?
Katie Jordan 89
8/23/2013 1:49 AM
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