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Tagged Content List
Re: Office 365 service upgrade -Lync 2013 Client Required?
Hi Daniel, Lync 2010 client is supported for an upgraded tenant. For the time being, there are two versions of the Lync 2013 client available: Lync 2013 Basic and Lync 2013. Lync Basic 2013 provides all the basic functionality that’s available in the full version of Lync (Lync 2013). If...
Jason Jiang MSFT Support
5/20/2013 8:32 AM
Office 365 service upgrade -Lync 2013 Client Required?
Hi, Our Office 365 is due to upgraded by the end of May. Am I right in saying that the Lync 2010 client isn't compatible with this? Will users need to upgrade to 2013? If so, where can I download it prior to the O365 upgrade?
5/20/2013 1:57 AM
Re: Lync a la carte. Can't make groups?
Yes. Keep in mind, this is not on my account. It's on a client's account. Which I would be happy to provide the account name off-line. 1. Yes. 30 users. Started E3 and now that the trial is up we have 10 Lync 2 in a pilot test and and 4 or 5 Office Pro Plus subscriptions. He is considering...
5/19/2013 3:39 PM
Lync a la carte. Can't make groups?
We are trying to purchase Lync via Office 365. Great idea, right. We had the free trial rolled out. Worked great. As soon as we backed off to Lync only, we lost the ability to create groups. Please see this link. http://support.microsoft.com/kb/2811654 What a bummer. So the way it's setup now...
5/19/2013 9:15 AM
Latest Status of IM Use with Gmail users
I'm on the newest Office365. What is the latest status of being able to use Lync or OWA to chat with Gmail users or Yahoo users? Also, in the old Office365 OWA I could see the availability of my Lync users while looking at my email. They showed up to the left of the email list. Is that...
5/18/2013 2:27 PM
Polycom CX7000 and Lync online
Customer has Polycom CX7000 video conferencing device (using Lync) and they wish to use it to connect to different types of video-conferencing services (including h.323, see link below). Are there special settings that need to be done to enable the federation in o365 service? http://community.polycom...
5/16/2013 2:08 AM
When will my Lync online tenant service be upgraded to Lync 2013
We are an existing office365 tenant and have subscriptions to both Lync L2 and Hosted Exchange P1 (not all staff have both). Our Lync backend via Office 365 is currently 2010 as I understand it. I am interested in some of the new functionalities in Lync 2013, specifically the Gallery view for multiple...
5/15/2013 5:47 AM
cannot Sign in to Lync
Hi, When I try to sign in to Lynch I get the error as follows: "Cannot sign in because the server is temporarily unavailable. If the problem continues, Please contact your support team" I have tried with manual configuration and giving Server name or IP address: sipdir.online.lync...
5/14/2013 6:40 AM
Sporadic issue with a federated domain among two federated domains; IM, Presense, File Transfer
Environment: Lync 2010 EE, two FEs, two Edges with HLB Internal user can do IM/Presense/File transfer with, say, A federated domain 100% time. But, it's getting the sporadic issue with B federated domain like 20% or less uptime a day. Symptom is very strange as follows when issue persists;...
5/13/2013 12:47 PM
What are the FULL Capabilites of Lync Online with an Office 365 subscription for a TEACHER with STUDENTS
Wow, this seems to be quite a blaring omission from Microsoft if it is what I think it is. ok, this is what I want to do: As an instructor or trainer I want the ability to hold a training or webinar online with pretty much all guests except for me. Now, the old method prior to Jan 2013...
5/13/2013 11:19 AM
Audio not working in online meeting
Hi, I am using lync 2010, when i schedule a meeting and send to a client who using win xp x64 bit, the audio is not working, but its working fine with xp 32 bit and win 7 machines, any patches released from MS for this issue? Regards, Santhosh.V
5/12/2013 11:35 PM
Lync client 2013 SSO
I have SSO setup between our ADFS and Office365. I tried SSO using Lync 2010 and it works from domain member system and non-domain joined system..I gave my AD credentials when signing-in. In both cases MS online assistant is running. As per MS documentation I understand for rich clients like Lync , MS...
5/6/2013 3:32 AM
Re: Sign-in issues in Lync Online. Client profile issue
Hi TxMike254, Considering this situation, I would like to confirm if these 2 users are on the same domain as the others. Also you can check these 2 users’ DNS records by referring to Troubleshooting Lync Online DNS configuration issues in Office 365 . In addition, if this issue still cannot...
Allen Zhang MSFT Support
5/4/2013 4:04 AM
Save my Lync contacts in my personal contacts folder on the Exchange server
Dear reader, We have a problem with the option "Save my Lync contacts in my personal contacts folder on the Exchange server option in Lync 2010". For all our users this option is grey-out, but it also seems some have this option ticked on or off. How is it possible that this option...
5/3/2013 2:50 AM
External users cannot join Lync meetings - DNS seems to be ok
Hello All our external participants with Lync Attendee 2010 get the error Reference ID 101 (source 238) There was a problem verifying the certificate from the server. We are using Office365 Enterprise (before upgrade). We have run Office 365 Lync Domain Name Server Connectivity...
5/2/2013 1:04 AM
Re: Lync 2010 doesn't automatically sign in after user changed surname
Hi Jcab, I’ve just done the following test: 1. Changed my user name from Vwa@xxx.onmicrosoft.com to Vwa11@xxx.onmicrosoft.com . 2. When you sign into Lync 2010 client, perform the following step to change Sign-in Address. Click File -> click Change Sign-In Address -> enter the new...
Vivian Wang MSFT Support
5/1/2013 4:57 AM
Lync 2010 doesn't automatically sign in after user changed surname
Hi, A user cannot automatically sign in to Lync after account was changed. (example: email@example.com to firstname.lastname@example.org ). The only way around this is to exit Lync and click it again and ensuring that it is back to the format firstname.old_lastname@example...
5/1/2013 1:16 AM
Re: Lync Group Conversation Time Out
Hi HeadBreaking, From your post I understand that you will be removed from a group conversation in Lync 2010 client after 4 hours of inactivity. In the Lync server 2010 client, there is a setting 'ConferenceIMIdleTimeout', it Indicates the number of minutes that a user can remain in an...
Bourne Zhang MSFT Support
4/30/2013 12:39 PM
Lync Group Conversation Time Out
Hi, I was having a group conversation over IM with more than 1 user and after 4 hours of inactivity on the Group Conference window I see the message "You have been removed from this conversation". All users see this message. I am sure somewhere this would have been set for this behavior...
4/30/2013 9:09 AM
Re: Set up a recurring event with people outside my org?
Hi Romit, As far as I know, you can use a Outlook 2010 client and later version to schedule a recurring meeting. For detailed steps, please refer to the following article: http://office.microsoft.com/en-us/outlook-help/get-familiar-with-the-outlook-calendar-RZ101863385.aspx?section=4 However...
Vivian Wang MSFT Support
4/30/2013 5:28 AM
Set up a recurring event with people outside my org?
I have a P1 plan and I just started using Lync to see if it will work for a specific use I want to explore - I want to set up a recurring meeting with people who are not on my company's domain. So my questions are: Can I do it? If so, do the folks outside the company need a Microsoft account...
4/30/2013 2:55 AM
Re: Lync 2013 crashing on copy paste
Hi Bala, You mentioned “I am not using Office 365”. Do you mean your organization is using Lync Server? Our forum focuses on Lync Online related issues. When using Lync Server, there might be a different performance for Lync client. And we have a specialized support channel for Lync Server...
Young Yang MSFT Support
4/26/2013 12:03 AM
Stuck in lobby but presenter sees me as in meeting
Using O365 Lync client 4.0.7577.4384 Attempted to join a meeting hosted by a Microsoft employee who is using Lync 2013. I get the Meeting Lobby screen. He sees me and let's me into the meeting. His view shows me in as an attendee. My side leaves me with just the Meeting Lobby screen...
4/25/2013 12:31 PM
Re: Strange log-in behaviour with iPad app
Hi BillFran, Regarding to your issue, please access the User name, Domain, Internet discovery address, and External discovery address fields, select Server Settings on the sign-in screen. Please enter the following internal and external discovery address in addition to the fields that are listed in...
Johnny Zhang MSFT Support
4/25/2013 11:13 AM
Strange log-in behaviour with iPad app
Hi A while ago I was trying to activate Lync in my organization and I had trouble to get my internet hosting organization to modify the SRV records of MyDomain.ca (pseudonym). They have a weird DNS editor where you can only affect MX, TXT and CName records. So I signed up with GoDaddy. com, bought...
4/25/2013 9:04 AM
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