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In Live Meeting there was apparently Easy Assist ability built into the program (news to me!). Does Easy Assist also come built in to Lync Online? Up until now I have just been having people join Lync meetings as a Guest - then promote them to presenter, and ask that they share their screen.
I am looking for what options I have available for tech support sessions for remote out of network users?
I the other user has the Lync client installed and you can instant message them then you get the other person to share there screen otherwise as you say its a Guest meeting option
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