Collaborate without boundaries
Options
Thread details
  • 3 Replies
  • 2 Subscribers
  • Postedover 1 year ago
Top contributors
mchv2.0
1715 Posts
Robert Edward
740 Posts
Jesper Stahle
438 Posts
Alexandru Dionisie
197 Posts
AppRiver_DPetree
192 Posts
Connect with us
Office 365   Forums   IM, meetings and conferencing   Lync on Mac
  • Advanced

Lync on Mac

Lync on Mac

  • 2 Followers
  • 3 Replies |
  • This post has 1 verified answer |
Answered (Verified) This question is answered
Posted
on 5/14/2012 1:20 PM

I am trying to set Lync up on a Mac and receive the error message service not available or not connected to the internet.  I know the machine is connected to the internet so that is not the issue.  I would appreciate any ideas for troubleshooting this issue.  Thanks,

 

Jeb

Verified Answer
  • Post
    replied on 5/14/2012 6:11 PM
    Verified Answer
    Verified by

    Hello Jeb,

    Try to login using Manual Configuration. Follow steps mentioned below.

    1. Start Lync for Mac.

    2. Enter your email address, user ID, and password.

    3. Next to Sign in as, select the presence status that you want to display after you sign in.

    4. If you want to save your credentials, click to select the Remember my password check box. Your credentials will be saved in the Mac OS  Keychain and will work until the next time that your password changes or expires.

    5. Click Advanced. Under Manual Configuration, specify the following values:

     Internal server name: sipdir.online.lync.com:443

     External server name: sipdir.online.lync.com:443

    • Kerberos authentication: Leave this option cleared. Office 365 uses the Office 365 identity platform for authentication.

    Regards,

     
    • Not Ranked
All Replies
Page 1 of 1 (4 items)