RE: Lync - Setting up delegates for meetings - IM, meetings and conferencing - Office 365

How can I go about setting up another user in Lync as a delegate for creating online meetings on my behalf?

I've gave the person delegate access in Outlook (works fine). But when they click the Lync Online Meeting add-in, an error message pops up:

I've searched online, but cannot find a way to add a delegate using the Office 365 version of Lync. There was a reference to the regular version: http://office.microsoft.com/en-us/communicator-help/scheduling-lync-2010-online-meetings-RZ102500572.aspx?section=4 but there is no call forwarding options.

As stated, I'm attemping to schedule on someone else's behalf. But in order to do that, I need to add a delegate which is in the call forwarding option (yet it really has NOTHING to do with call forwarding).

Regardless, this is not supported in Office 365 according to an MS engineer:

"From you r email I understand you want to know if you can delegate a user to create online meetings on your behalf. Unfortunately this option is not supported by Lync currently."

Hi NickA,

What plan are you on Office 365? I believe only E4 plan customer has the feature called enterprise capability so customer can make calls out from Lync which will also provide the call forwarding option. You might have to check your plan and feature again if you could be able to use this feature.

Thanks,

Mada

Please refer to this link www.microsoft.com/.../all-plans.aspx

Hello NickA,

Please clarify if you are attempting to schedule an online meeting on someone else's behalf or if you are attempting to use a call forwarding feature.

It would appear based on your link that you are attempting to schedule a meeting on someone's behalf, so please review the following link.

http://office.microsoft.com/en-us/communicator-help/schedule-an-online-meeting-on-behalf-of-someone-else-HA101996093.aspx?CTT=5&origin=HA101866660

If you are attempting to use call forwarding, please use this other link for tips.

http://office.microsoft.com/en-us/communicator-help/perform-as-someones-delegate-HA101866660.aspx?CTT=1

If the above links do not work, please confirm if the account being used has an Office 365 account and is using Microsoft Lync 2010.

- Albert

Regardless, this is not supported in Office 365 according to an MS engineer:

"From you r email I understand you want to know if you can delegate a user to create online meetings on your behalf. Unfortunately this option is not supported by Lync currently."

Hello NickA,

Sorry for the delay in getting back to you.

Thanks for providing additional clarification and an update on your concern. I was going to provide an additional support article regarding your issue, but it appears you already received the answer you wanted.

Thanks for using Lync Online.

- Albert

Is there any workaround just to get to that delegation option? We really do not need the enterprise voice mail and all the other features with E4 just to enable the 1 menu that has the delegation option in it.

Sorry NickA,

I did check on this subject today with my team, and that is the current setup at this time for delegation.
We apologize for any inconvenience the current process may cause.

- Albert