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Retrieve old user account (older than 30 days)
Hello everyone, I am looking for a particular email from back in January from a user who is no longer here. Since then I have deleted her user account, back in July. I was wondering if there was a way to see those emails? Would they be on her .ost file on her computer somewhere and I could pull back...
12/5/2013 10:57 AM
Exchange online external pop3 fetch periods
It might be due to my wording, but I was unable to find an exact confirmed information on the duration or rather the retrieval times of exchange online from foreign pop3 servers . Could somebody please point me to an article with that info? I do remember reading somewhere that Exchange online retrieves...
12/5/2013 3:36 AM
Outbound mail flow
Why is my message taking so long to arrive at its destination? We have a new Guided Walkthrough Troubleshooter available for troubleshooting issues sending or receiving email. Please try it and let us know what you think! Scenario: You sent a message from your Office 365 mailbox...
11/28/2013 1:37 PM
Problems Sending and Receiving Email
If you have questions about mail flow and email delivery in Office 365, we have a number of resources that can help. Troubleshooting email delivery We have a new Guided Walkthrough Troubleshooter available for troubleshooting issues sending or receiving email. Please try it and let us...
11/28/2013 1:35 PM
Repeated emails in office 365
Hi, I am facing an issue for past few weeks. For random users they receive repeated emails in their outlook. It happen suddenly with 1000+ new mails in their inbox. This happen only for POP3 users and with outlook 2007. Also these users are using windows XP. we haven't faced the...
11/25/2013 11:30 PM
Attaching Files in OWA (Outlook Web App)
Its just not happening. The email is written and addressed, the files are showing as being attached, but for each the little blue circle things are spinning and spinning and spinning.
11/20/2013 3:08 PM
Re: My email has started deleting incoming messages.
Hi Bob, We are sorry for the inconvenience caused by the issue. To address the issue more effectively, I would like to collect the following information: 1. Do you mean that new coming emails will be deleted after you have read it, or the old emails will be deleted that you have read? 2. Are...
Anna Shi MSFT Support
10/17/2013 9:31 PM
How to setup an SMTP relay in Office 365
How to setup an SMTP relay in Office 365 Whether configuring an on-premises multi-function printer, scanner (scan to email), or application that needs to send email, there will be configuration to send SMTP email. If some or all of your mailboxes are in Office 365, there are a few options available...
10/16/2013 1:05 PM
Need a way to show the user that there are more emails in the current folder
It looks like Outlook 2013 and possibly prior versions only download emails only downloads email from the past 12 months. The problem with that is searches and folder browsing are incomplete. The interface needs to display a link at the bottom of the results or email listings to display older mail. Otherwise...
10/15/2013 9:06 AM
Remote Server returned '550 5.1.1 RESOLVER.ADR.RecipNotFound;
Deployed hybrid Exchange (ex 2013) with Office 365. HCW performed successfully. When send email from Office 365 to Exchange on-premise, recieve error: Diagnostic information for administrators: Generating server: BL2PR08MB306.namprd08.prod.outlook.com email@example.com Remote...
9/19/2013 10:12 AM
E-mail alias and editing accounts
Hi, Our company has 6 e-mail accounts. 4 of them are O365 E3 accounts 1 of them is a O365 E1 account and 1 of them is a O365 E2 account (this will expire intentionally - unused) We would now like to edit these accounts as follows: 1 E3 account ( firstname.lastname@example.org ) should...
8/27/2013 5:11 AM
Simple Domain Sharing for SMTP Email Addresses
You can pilot Office 365 by moving just a few people to Office 365, keeping the rest of your staff on your existing email system. Everyone’s email can use one custom domain name, whether they get their email using Office 365 or your existing email provider. If you’re using Office 365 for...
Bruce Zhou MSFT Support
8/15/2013 1:36 AM
Exchange Security group without mail?
Hi, I may be doing this wrong, so please tell me if there's a better way. I have a number of shared mailboxes in Office 365 and I would like to create security groups to grant access to them. If I create a security group in the Office 365 admin center, I am not able to see it in...
8/9/2013 4:55 AM
Fix email connection problems
Can’t connect? Always check the Service Health Dashboard first – if there is a service issue in progress, the solution may be out of your hands. If there isn’t a service issue, you can use these troubleshooting tips to help find the source of the problem. Common causes of email...
Patricia Eddy - MSFT
7/24/2013 3:09 PM
How to forward email in Office 365
One of our most commonly asked questions is "how do I forward email outside of Office 365?" This article will attempt to describe all the different options available to you, as well as guide you through the steps required to set this up. First and foremost, it there are two main categories...
6/27/2013 4:10 PM
Exchange Mail Client Access Scenarios
This page hosts info on all 'Exchange Mail Client Access Scenarios', which includes access to Exchange Online mailboxes in Office 365 using ... 1. Popular mail clients on desktop, like Microsoft Outlook (MAPI & POP/IMAP/SMTP protocols) 2. Web browser like Internet Explorer via Outlook...
10/11/2012 9:48 AM
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