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Office 365 Exchange
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Re: Recovering the customer email which might got bounced through firstname.lastname@example.org
Hi Bathra, Based on your description, I’d like to confirm the following information to better understand the situation: 1. Have you verified the domain @simplyleaf.com at Office 365 Online Services? 2. Have you got an Exchange Online license and created the user mailbox hallo@simplyleaf...
Allen Z. MSFT Support
3/7/2014 12:06 AM
Cannot Setup Exchange eMail on New Panasonic Android Phone V. 4.1.2
Hi All, I have bought new Panasonic T21 with android V. 4.1.2, in that I have set up my office Microsoft Exchange 365 email account successfully after that it just shown message “Waiting for sync” from last two days. Also in server name I have tried several name like: outlook.office365...
3/6/2014 3:41 AM
Re: Mac Mail and HTML Disclaimer
Hi NC, I’ve done a lot of tests on different Apple devices and I hit the same issue. Since the disclaimer works well on Outlook & Thunderbird, this issue occurs probably when Apple clients cannot format the disclaimer. After doing a lot of research, I’ve noticed this is a common...
Vivian Wang MSFT Support
2/25/2014 4:00 AM
Cannot connect an Office 365 user to Exchange 365
Hello, There is one user in our domain, let call it email@example.com, that was defined in other user's Outlook 2010 (firstname.lastname@example.org), so usr2 could read/post mail for usr1. One day usr2 removed all the settings for usr1 in Outlook. Now when usr1 (and other users) tries to connect Outlook...
2/1/2014 8:08 AM
How to setup an SMTP relay in Office 365
How to Allow a Multi-function Device or Application to Send E-mail through Office 365 using SMTP This content has been relocated. Please update your bookmarks: http://aka.ms/relay-office365
1/28/2014 10:57 AM
Problems Sending and Receiving Email
If you have questions about mail flow and email delivery in Office 365, we have a number of resources that can help. Troubleshooting email delivery We have a new Guided Walkthrough Troubleshooter available for troubleshooting issues sending or receiving email. Please try it and let us...
Patricia Eddy - MSFT
1/9/2014 12:53 PM
Re: If i just let this trial lapse do i have to change something from my website to stop the email from going threu 365
Hi josmarine, As I understand it, you decide to stop using Office 365 and you would like all the emails received to go back to your website. If I have misunderstood anything, please feel free to let me know. If you didn’t choose to have Office 365 manage your DNS records (name server records...
Lee Li MSFT Support
12/11/2013 12:59 AM
Exchange Folder Creation
Hello, My name is Michael and I work as a consultant for a company. We have moved over to O365 and having some issues. I logged onto the two known admin e-mails to access the "exchange" option under admin (to create a public folder for certain users) and I do not see it. I do not see the...
12/9/2013 2:55 PM
Retrieve old user account (older than 30 days)
Hello everyone, I am looking for a particular email from back in January from a user who is no longer here. Since then I have deleted her user account, back in July. I was wondering if there was a way to see those emails? Would they be on her .ost file on her computer somewhere and I could pull back...
12/5/2013 10:57 AM
Exchange online external pop3 fetch periods
It might be due to my wording, but I was unable to find an exact confirmed information on the duration or rather the retrieval times of exchange online from foreign pop3 servers . Could somebody please point me to an article with that info? I do remember reading somewhere that Exchange online retrieves...
12/5/2013 3:36 AM
Outbound mail flow
Why is my message taking so long to arrive at its destination? We have a new Guided Walkthrough Troubleshooter available for troubleshooting issues sending or receiving email. Please try it and let us know what you think! Scenario: You sent a message from your Office 365 mailbox...
11/28/2013 1:37 PM
Repeated emails in office 365
Hi, I am facing an issue for past few weeks. For random users they receive repeated emails in their outlook. It happen suddenly with 1000+ new mails in their inbox. This happen only for POP3 users and with outlook 2007. Also these users are using windows XP. we haven't faced the...
11/25/2013 11:30 PM
Simple Domain Sharing for SMTP Email Addresses
You can pilot Office 365 by moving just a few people to Office 365, keeping the rest of your staff on your existing email system. Everyone’s email can use one custom domain name, whether they get their email using Office 365 or your existing email provider. If you’re using Office 365 for...
Bruce Zhou MSFT Support
8/15/2013 1:36 AM
Fix email connection problems
Can’t connect? Always check the Service Health Dashboard first – if there is a service issue in progress, the solution may be out of your hands. If there isn’t a service issue, you can use these troubleshooting tips to help find the source of the problem. Common causes of email...
Patricia Eddy - MSFT
7/24/2013 3:09 PM
How to forward email in Office 365
One of our most commonly asked questions is "how do I forward email outside of Office 365?" This article will attempt to describe all the different options available to you, as well as guide you through the steps required to set this up. First and foremost, it there are two main categories...
6/27/2013 4:10 PM
Exchange Mail Client Access Scenarios
This page hosts info on all 'Exchange Mail Client Access Scenarios', which includes access to Exchange Online mailboxes in Office 365 using ... 1. Popular mail clients on desktop, like Microsoft Outlook (MAPI & POP/IMAP/SMTP protocols) 2. Web browser like Internet Explorer via Outlook...
10/11/2012 9:48 AM
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