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  • Forum Post: nothing happening when setting up office, icon rotating but no progress

    nothing happening when setting up office, icon rotating but no progress bar? seems to be stuck.
  • Forum Post: having trouble installing office 365

    getting page can not be displayed message
  • Forum Post: How can I take my public website offline?

    Microsoft's instructions tell me to log in to Office 365, browse to my public website, and then click "Website Online." When I get to my public website, there is no "Website Online" button to click. In fact, I can't do anything with my public website once I get there, even...
  • Forum Post: How do I add a group list that already exsists in my contacts to the GAL?

    I asked this question earlier and received this answer To add contacts and groups to the Glabal Address list (GAL), we need to add them as external contacts and distribution groups. You can refer to the steps: 1. Login to your Office 365. 2. Click Outlook in the top link bar. 3. Change the...
  • Forum Post: Office 365 Small Business Premium on additional computers.

    Purchased Office 365 Small Business Premium, signed up, and installed on a computer. The box indicates "5 PCs or Macs for a single user". I am a single user but will want to put on second PC and laptop. Went to install on 2nd PC and information indicates that the product key is already used...
  • Forum Post: email accounts

    Hi, i was wondering about the possibility to use our own email domain with Office365. 1. I read that its possible to change the mx record to route email traffic to the microsoft server. In that case all other services can stay with my current provider, but all email traffic is routed to the microsoft...
  • Forum Post: Re: I have added an additional license to our account. When I try and log in to the new user account, it tells me that I have to purchase a license. What do I need to do?

    Hi Terry, Based on your tags, you are using Office 365 Small Business after the service upgrade version with admin rights. If this is not right, please provide us the correct information. Otherwise, please continue reading below. The new user could possibly has not yet been assigned a proper...
  • Forum Post: why can I not install immediately?

    new computer, new installation, Office 365 for small business getting stupid message "sorry, .e're still setting things up. Please try again later. Give me a break. If I had the disks I would be off and running. Make it work immediately. This is not encouraging. No way to start off new small...
  • Forum Post: Re: I just want to manage my current website but I cannot seem to find a wa to access it

    Hi RMWright, Based on your tags, you are using Office 365 Small Business plan after the service upgrade version. If this is not right, please provide us with the correct information. Otherwise, please continue reading below. John's suggestion is correct. You can also try out this...
  • Blog Post: Enabling Office 365 multi-factor authentication for online administrators - Grid User Post

    The Grid is full of Office 365 experts that are brimming with great information. The Grid User Post blog series will expose some of The Grid's best content to the entire Office 365 Community. Are you interested in contributing to The Grid? Click here to apply. Our latest Grid User Post comes...
  • Blog Post: Ignite Webcast - SMTP Relay

    To sign up for this webcast please download and save the attached calendar invite below where you will find the Webcast Meeting information. Ignite Webcasts are online sessions led by Microsoft Office 365 Product Managers, Engineers and Support staff. The Ignite webcast series addresses Office...
  • Wiki Page: Outlook folder names appear in a different language after upgrade or migration

    Issue description After a service upgrade or migration, a small number of Exchange Online users will notice that the names of their default Outlook and OWA folders (Inbox, Sent Items, etc.) appear in a different language. Who’s impacted? Users who changed their mailbox language after the...
  • Blog Post: Ignite Series - Guides, Lync Server and More!

    The Ignite Series is your weekly wrap of all things Ignite. We will highlight upcoming Ignite events including Webcasts and in person technical sessions. Be sure to View the Ignite Site for more information about Ignite and browse our past Ignite sessions and materials here . Jump into Ignite with our...
  • Wiki Page: Fix email connection problems

    Can’t connect? Always check the Service Health Dashboard first – if there is a service issue in progress, the solution may be out of your hands. If there isn’t a service issue, you can use these troubleshooting tips to help find the source of the problem. Common causes of email...
  • Blog Post: Ignite Webcast - Exchange Online Protection

    Updated 6/17: Thank you for attending this Ignite Webcast. If you missed it, don't worry! You can view the webcast recording here , and you can download the Webcast Presentation below. Be sure to look out for our next Ignite Webcast sessions . To sign up for this webcast please...
  • Blog Post: Importing Search Configurations with SharePoint Apps - Grid User Post

    The Grid is full of Office 365 experts that are brimming with great information. The Grid User Post blog series will expose some of The Grid's best content to the entire Office 365 Community. Are you interested in contributing to The Grid? Click here to apply. Our latest Grid User Post comes...
  • Wiki Page: More frequently asked questions for Office 365 Small Business

    This FAQ provides answers to frequently asked questions about Office 365 Small Business. FAQs for admins FAQs for users FAQs for admins Domain Management How do I add my domain? How can I remove my domain? Exchange Online – Administration How do I create a shared mailbox...
  • Wiki Page: Fix Outlook connection problems after Office 365 upgrade

    (!) Solutions for the most common issues with Outlook are listed below. You can also use the Outlook connectivity troubleshooter to find a solution, including some that are not shown here. Some people who have been recently upgraded from the pre-upgrade version of Office 365, are having connectivity...
  • Blog Post: New Ignite Webcast - Using Message Trace in Office 365

    Updated 5/31: Thank you for attending this Ignite Webcast. If you missed it, don't worry! You can view the webcast recording here , and you can download the Webcast Presentation here . Be sure to look out for our next Ignite Webcast sessions . To sign up for this webcast please...
  • Blog Post: Getting started with the Graph API by using the Graph Explorer

    In my previous post , I introduced the Graph API – a new RESTful interface that allows developers to quickly build applications that can access directory data in Azure Active Directory - the core directory for Office 365 customers, and customers of other Microsoft Online Services. If you’re...
  • Wiki Page: Service upgrade experience

    We will schedule your service upgrade in 2013, and let you know in the Microsoft Online Portal and by email about four weeks in advance. We'll inform you of the exact date about two weeks beforehand. Because we will set the date for service upgrades, we might end up picking a day that's inconvenient...
  • Blog Post: InfoPath: ”Save and New” button - Grid User Post

    The Grid is full of Office 365 experts that are brimming with great information. The Grid User Post blog series will expose some of The Grid's best content to the entire Office 365 Community. Are you interested in contributing to The Grid? Click here to apply. Our latest Grid User Post comes...
  • Wiki Page: How do I share my calendar?

    Share your Office 365 Calendar Share or publish your calendar so others can view your appointments and meetings. Click to start this course . Overview Share or publish your calendar (1:05) Set up the sharing option (3:42) Set up the publishing option (2:13) Level: Beginning ...
  • Wiki Page: How do I set up Outlook for Office 365?

    Get email in Outlook with Office 365 After you add your domain to Office 365, you can send and receive email using an email address, like fred@fourthcoffee.com, in the Office 365 portal. If you also want to use Office 365 email with your Outlook program on your desktop, you can do that too. (If you...
  • Wiki Page: How do I set up mail forwarding in Office 365 Small Business?

    Forward email to another email account Use Forwarding to automatically forward all email sent to your Outlook Web App account to another account. In this article Set email forwarding for your account Stop email forwarding Change email forwarding settings What else do I need to know...
  • Wiki Page: How do I move email and contacts into a new Office 365 Small Business account?

    Move email and contacts into a new Office 365 account If you have a new Office 365 account, you can use Outlook Web App to send email, make appointments, and manage your contacts right away. However, you may first want to import email and contacts from your old email account. There are three ways...
  • Blog Post: Updated Policy for Inactive Migration Batches

    Audience: Exchange Online/Office 365 administrators Author: Ram Poornalingam, Senior Program Manager, Exchange We’re updating the policy for inactive migration batches in Office 365 for organizations that haven’t yet been upgraded as part of the 2013 service upgrade. Previously,...
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