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  • Forum Post: Confused About Aliases

    I am able to receive email at any address when I follow these instructions . However, when I reply a message, it appears as though it's being sent from the default/main email address. I've tried to right click the FROM field, and select DELETE before typing in the desired address, but it doesn't...
  • Forum Post: Add "This email has been scanned for Viruses by "company name" "-line to each sent email

    Our company wishes to add an automatic line to each email that says: This e-mail has been scanned for viruses by "company name", with security from "software provider". Is there a PowerShell-command that can execute this? Appreciate any input :)
  • Forum Post: Re: Groupwise/Office 365 Dual Delivery

    Hi Mark, As I understand it, you want to point the MX record to Office 365, so the emails can be sent to Office 365 firstly, and then have the Office 365 route the emails to both the Office 365 mailbox and Groupwise mailbox. Dual Delivery is not available in Office 365 like in Google Apps. We need...
  • Forum Post: Re: Recovering deleted items after 14 days

    Hi TheCleaner, Your get it right. Currently, if you would like to permanently retain some emails, the litigation hold feature can meet this requirement. Also, I suggest you refer to the In-place archiving using Personal Archives section in the article you posted above: Compliance features in Exchange...
  • Forum Post: Re: Finding settings to connect 365 to outlook 2010, help?

    Hi Jennifer, Yes, it also relates to the school network and email settings environment. You can talk to your administrator and if you need further assistance about Office 365, please feel free to post a new thread in our forum. Thanks, Bourne Zhang
  • Forum Post: Apple Mail Stopped Syncing

    I have been using Apple Mail for email for years. We moved our core email to O365 in mid-January, and I have been using Apple Mail effectively since deciding after a week that Outlook could not adapt to my workflow. However, on Tuesday, Apple Mail stopped working. In an effort to address this...
  • Forum Post: How to convert .olm file to .pst?

    How do I convert .olm files to .pst ?? I would like to take all my email from Mac Outlook 2011 and place them into Microsoft Outlook 2010. Please Help.
  • Forum Post: Moving email from Junk - retention policy issue

    Hi all A bit of a weird issue. Had a user today who had decided to archive all of the emails under junk mail for some reason. I'm talking about a folder structure with emails filed under them. Now that it has been moved back into the Inbox it appears to have kept the same retention...
  • Forum Post: Outlook and OWA not working

    Hi there, this morning my outlook access on my laptop and windows phone stopped working. I get a mesasge that connection to the exhange server has been lost. I tried logging onto OWA and get the following message: The mailbox omar.xxxx isn't available. This may have occurred because the license...
  • Wiki Page: How do I share my calendar?

    Share your Office 365 Calendar Share or publish your calendar so others can view your appointments and meetings. Click to start this course . Overview Share or publish your calendar (1:05) Set up the sharing option (3:42) Set up the publishing option (2:13) Level: Beginning ...
  • Wiki Page: How do I set up Outlook for Office 365?

    Get email in Outlook with Office 365 After you add your domain to Office 365, you can send and receive email using an email address, like fred@fourthcoffee.com, in the Office 365 portal. If you also want to use Office 365 email with your Outlook program on your desktop, you can do that too. (If you...
  • Wiki Page: How do I set up mail forwarding in Office 365 Small Business?

    Forward email to another email account Use Forwarding to automatically forward all email sent to your Outlook Web App account to another account. In this article Set email forwarding for your account Stop email forwarding Change email forwarding settings What else do I need to know...
  • Wiki Page: How do I set up mail forwarding for Office 365 Enterprise and Office 365 Midsize Business?

    Configure Mail Forwarding for a Mailbox This topic explains how to use the EAC or the Shell to configure mail forwarding for a mailbox. Mail forwarding allows you to configure a mailbox to forward email messages sent to the user to another recipient. Important : If you use the EAC to configure...
  • Wiki Page: How do I move email and contacts into a new Office 365 Small Business account?

    Move email and contacts into a new Office 365 account If you have a new Office 365 account, you can use Outlook Web App to send email, make appointments, and manage your contacts right away. However, you may first want to import email and contacts from your old email account. There are three ways...
  • Wiki Page: How do I migrate email for my organization?

    Mailbox Migration to Exchange Online You can use the Migration dashboard in the Exchange Administration Center (EAC) to migrate mailboxes and mail content from an on-premises messaging system to Exchange Online and your Office 365 organization. You can migrate mailboxes and mailbox data from Exchange...
  • Wiki Page: How can I recover a deleted item in Outlook?

    Recover deleted items Accidents happen. When that sudden realization hits days later that you need an email message that’s long gone, the Recover Deleted Items command might save your day. You can recover some messages, even after the Deleted Items folder is emptied. This feature requires...
  • Wiki Page: Fix email connection problems

    Can’t connect? Always check the Service Health Dashboard first – if there is a service issue in progress, the solution may be out of your hands. If there isn’t a service issue, you can use these troubleshooting tips to help find the source of the problem. Common causes of email...
  • Wiki Page: How to setup an SMTP relay in Office 365

    Whether configuring an on-premises multi-function printer or application that needs to send email, there will be configuration to send SMTP email. If some or all of your mailboxes are in Office 365, there are a few options available to you. The following table will help you to decide which one is the...
  • Blog Post: Use Outlook shared mailboxes, distribution groups, and shared contacts in Office 365

    There are some amazing how-to videos on the web that explain some of the trickier areas of Office 365. A couple of my favorites are Laura Roger’s SharePoint Permissions videos . I’m also a fan of MSFTProject’s video on synchronizing Microsoft Project and SharePoint . And this one’s...
  • Blog Post: New Email Migration Dashboard

    Audience: Exchange Online/Office 365 for enterprises administrators Authors: Ram Poornalingam, Program Manager, Exchange & Mark Johnson, Senior Technical Writer, Exchange Online Updated 2/13/2012 with screenshots... Enhancements to the email migration feature in the recent Exchange Online...
  • Blog Post: Office 365 Professional & Small Business: Simple Domain Sharing for Email

    Authors: Scott Landry, Tony Trivison Are you a small organization that wants to migrate to the cloud and get an idea of the configuration steps involved? A new wiki topic, Simple Domain Sharing for SMTP Email Addresses , introduces a fictitious small business, Margie’s Travel, and describes...
  • Blog Post: Video: Troubleshooting Slow Outlook Performance in the Office 365 Environment

    Applies to: All users of Office 365 for enterprises and Office 365 for professionals and small businesses. When you or your users use Outlook in your Office 365 environment, you may find that Outlook responds slowly when you try to open email messages, that outgoing messages sit in the Outbox for...
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