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Hi Matt, Currently, it is not available to change form P1 plan to E1 Plan. Therefore, you need to remove the domain from the P1 plan, and then verify this domain in the E1 plan. Thanks, Young Yang

Hi Bruce, Which plan are you using, Office 365 for small business and professionals (P Plan) or Office 365 for enterprise (E Plan)? I’d like to suggest you check the following search settings. 1. Click Site Actions -> Site Settings -> Site Administration -> Search and offline...

Hi Robert, I have accessed the public-facing website from my Chrome and Firefox browsers, here are two screen shots: How long have you added these pictures in your public-facing website? If the problem persists, please re-add this picture and check it again. Thanks, Bourne Zhang

Hi Shaked, I’d like to confirm some information: Which plan are you using, Office 365 for small business and professionals (P Plan) or Office 365 for enterprise (E Plan)? Before you can use the custom domain in Office 365, it is necessary to verify this domain in Office 365 tenant. ...

Hi Camp, I understand when trying to download an image from Image in public website, the following error occurs. The issue occurs if Office Picture Manager may have lost the connection to SharePoint Online. You can use one of the following ways to download the image from Image library in public...

Hi nixman98, Generally, if the password is changed, Outlook will prompt for the new password automatically. This is a default behavior for Outlook client. But sometimes if Outlook client is connecting to Exchange Online, Outlook may not realize the new password immediately. It may take a long time...

Hi akrew, Thanks for your post. This issue is mostly caused by MX record. Are you using Microsoft Office 365 for enterprises or Microsoft Office 365 for professionals and small businesses? If you are using Microsoft Office 365 for enterprises, you need to add DNS records to configure your...

Hi NickBradbrook, If you have any questions when using Office 365, you can post a thread in the forum. We will be glad to provide any assistance. Thanks, Jerry Cen

Hi PartnerHelp, According to you description, you can follow the troubleshooting steps below: 1. Try to reproduce this issue on another computer and let us know the result. 2. Reset the Internet Explorer 9 settings. To do this, please refer to the articles below: http://windows.microsoft...