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  • Forum Post: NOT READ delivery report received by external company

    Hi All One of my users is telling me that a customer is trying to send an email to their distribution group but she keeps getting the following message sent to her: To: Subject: Invoice 0000099038 Sent: Tuesday, June 18, 2013 9:04:51 AM (UTC) Dublin, Edinburgh, Lisbon, London ...
  • Forum Post: Filter emails containing any subject or body

    Who's good with regular expressions (regex)? I want to create a mail flow rule that rejects an email if the email contains anything in the subject or body. I tried doing "Subject or body matches these text patterns" and using just "." (minus the quotes) as my text pattern...
  • Forum Post: Want to make users access to mailbox only via Outlook on Desktop, not via the web (OWA)

    I signed in to the Office 365 portal by admin account, picked a user from "users and groups" on the right column and made the "Set sign-in status" of that user "Blocked". The result is indeed that user cannot access his mailbox via OWA, but also made his mailbox...
  • Forum Post: Re: Cant send an email to a group unless we choose if from the group list

    Hi Mahesh, According to your description, this issue is probably caused by the Outlook nickname cache (AutoComplete). Please refer to the resolution in the following kb: "550 5.1.1 RESOLVER.ADR.ExRecipNotFound" NDR error message when you send email messages by using Outlook in Office...
  • Forum Post: Hybrid Configuration Wizard Error

    Hello, I can't get past this error, I spent the entire day looking for a solution and applied necessary changes and verified what needed to be verified and made zero progress.. Not sure why the connection is being refused, I've verified that the WM-Remote is working and necessary...
  • Forum Post: Cloud based resource migration

    We are currently plan to migrate a hosted exchange environment to Exchange Online We will use: dirsync cloud based SSO (like ADFS using 3rd party) MigrationWiz - mailbox migration tool I saw a post for migrating resource mailboxes using hybrid exchange migration - The concept...
  • Forum Post: Outlook not connecting

    Ever since we've received this wonderful upgrade from Office365, we've been experience "Outlook not connecting" on several machines, and lately this problem has been appearing on iPhones (sporadically and seldom the same people) during the day. Office365 cannot authenticate the users...
  • Forum Post: Cant send an email to a group unless we choose if from the group list

    Hi all We are currently in the process of migrating from exchange 2007 to office 365. I've managed to migrate all the users and groups to the cloud, however when a user tries to send an email from outlook 2013 and types in the group name or selects a group from the history, the email fails...
  • Forum Post: Premise and Externally Hosted service

    We are in a hybrid environment where we have SBS2003 and Office365 hosted service. The premise hosted exchange is used only for internal communication and the hosted service mailboxes are for external communication. We are investigating to see if we can move the internal mailboxes to the external service...
  • Blog Post: Ignite Webcast - Exchange Online Protection

    Updated 6/17: Thank you for attending this Ignite Webcast. If you missed it, don't worry! You can view the webcast recording here , and you can download the Webcast Presentation below. Be sure to look out for our next Ignite Webcast sessions . To sign up for this webcast please...
  • Wiki Page: How to setup an SMTP relay in Office 365

    Whether configuring an on-premises multi-function printer or application that needs to send email, there will be configuration to send SMTP email. If some or all of your mailboxes are in Office 365, there are a few options available to you. The following table will help you to decide which one is the...
  • Wiki Page: Bounce messages

    How do I interpret a Delivery Status Notification (DSN) message? Scenario: Whether you are sending or receiving emails, there are times when you need to troubleshoot a bounced message – that is, the message was sent but could not be delivered. Here’s an introduction on how to interpret...
  • Wiki Page: Configuring Mail Routing with an Exchange 2010 Edge Transport Server in a Hybrid Deployment

    Configuring Mail Routing with an Exchange 2010 Edge Transport Server in a Hybrid Deployment Audience: Exchange/Office 365 for Enterprises Administrators Authors: Lou Mandich, Senior Premier Field Engineer, Brian Drepaul, Senior Support Escalation Engineer and Kovaiselvan Jayaraman, Sr...
  • Wiki Page: Email and Calendar

    Welcome! We have a variety of reference topics listed in the Table of Contents in the right-hand pane of this page. We've also listed the most recent blog posts related to email and calendar from the Office 365 Technical Blog. Popular Pages Office 365 Service Upgrade Center for Enterprises...
  • Blog Post: New Ignite Webcast - Exchange eDiscovery

    Updated 4/30: Thank you for attending this Ignite Webcast. If you missed it, don't worry! You can view the webcast recording here , and you can download the Webcast Presentation at the bottom of this post. Be sure to look out for our next Ignite Webcast sessions here . ...
  • Wiki Page: Set Up an On-Premises Connector to Send Outbound Email to EOP

    Applies to: EOP standalone (all mailboxes on premises) We have a number of customers who want to host their mailboxes on premises and set up Exchange Online Protection (EOP) for protection from email threats. We call this stand-alone protection. It’s a common scenario that is fairly easy to...
  • Wiki Page: Customize an SPF Record to Validate Outbound Email Sent from Your Domain

    Applies to: Exchange Online Protection (EOP), Exchange Online You use SPF records to ensure that destination email systems trust messages sent from your domain. The SPF record is important because it ensures that all the messages from your domain appear to originate from the messaging servers that...
  • Wiki Page: Using the Microsoft Connectivity Analyzer to Troubleshoot Email Connectivity Issues

    Occasionally, connectivity issues between email clients such as Outlook and Office 365 can happen. We have a new tool that can help you troubleshoot these issues. The Microsoft Connectivity Analyzer (MCA) is a free tool that can be downloaded and run from your client computer. Using the Microsoft...
  • Wiki Page: How to log into the Exchange admin center (EAC) in Office 365 for small business

    Note : This article applies to Office 365 small business customers, both pre-upgrade and after upgrade. In the new Office 365, Microsoft has taken the direction of simplifying and unifying the management experience for our Small Business (SMB) customers. We looked at the scenarios that SMBs want...
  • Wiki Page: 'Cc' label is displayed in Chinese language

    Update (3/21/2013): This issue has been resolved. The fix for this issue has been deployed to most servers/sites (> 97% complete) in Office 365. If for any reason, you still see the issue, you may be among the tenants who are yet to get the fix deployed to their server. Please be patient as hopefully...
  • Blog Post: New Ignite Webcast - Hybrid Deployment

    Updated 3/12: Thank you for attending this Ignite Webcast. If you missed it, don't worry! You can view the webcast recording here and below, and you can download the Webcast Presentation at the bottom of this post. Be sure to look out for our next Ignite Webcast sessions here . Ignite...
  • Blog Post: Ignite Webcast – What’s New in Exchange 2013?

    Updated 1/17: Thank you for attending this Ignite Webcast. If you missed it, don't worry! The webcast recording is below and live here , and you can download the Webcast Presentation below. Be sure to look out for our next Ignite Webcast sessions here . Ignite Webcasts are online...
  • Blog Post: What’s new with Microsoft Remote Connectivity Analyzer? A lot!

    Have you ever gotten a call from someone you know whose Outlook client is having trouble connecting to their email server? Don’t you just wish you had a tool that you could send to them that would walk them through a connectivity test and provide a simple way for them to send the results back to...
  • Blog Post: The New Exchange

    Audience: Office 365 for professionals and small businesses Office 365 for enterprises Exchange Have you heard about the new Exchange? Last week, Steve Ballmer introduced the next wave of Exchange and other Office 365 tools. Below is a blog post featured on The Exchange Team Blog...
  • Blog Post: Spring Housecleaning

    Audience: Office 365 for professionals and small businesses Office 365 for enterprises Written by Ankur Kothari, Senior Product Marketing Manager, Exchange It’s that time of the year again - spring has arrived (at least in the northern hemisphere). With spring’s...
  • Blog Post: Availability of Exchange ActiveSync for mobile phones and 1 GB mailboxes for Exchange Online Kiosk users

    Earlier this year, we announced our plan to provide Exchange ActiveSync (EAS) support for mobile devices to Exchange Online Kiosk users. This change will enable connections to all smartphones that support EAS, but will not include tablet devices. We are also planning to increase email storage for Exchange...
  • Blog Post: New: Exchange Online Migration Performance Guide

    Audience: Exchange Online/Office 365 administrators Authors: Ayla Kol, Sr. Program Manager Lead, Exchange; Caden Li, Sr. Service Engineer Lead, Office 365 Customer Experience; and Siddhartha Mathur, Principal Program Manager Lead, Exchange There are many ways to migrate mailboxes and mailbox data...
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