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Do you receive any errors ?
How did you configured your account: POP3, IMAP... ?
Alexandru Dionisie | www.tutorialeoffice.ro | MVP for Office 365
Thanks. No error messages. It goes into it's normal procedure but just stays on downloading messages and says it is processing but no messages appear. It stays on this constantly. I have not changed any settings. They are set up as POP3.btconnect.com and smtp.btconnect.com
Can you log into Outlook Web App to check new mails?
I noticed your mailbox address is using btconnect.com. Please contact btconnect for more information.
If you are using Office 365 and Outlook 2003, you can refer to this link.
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