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I have a email address on my website called email@example.com
For now I created a user that takes up a license called info with an email address of firstname.lastname@example.org and I set up forwarding to my user account (the way it was when I was using POP and a third party web hosting provider)
Is there a way to create a mailbox like this that really its only purpose is to catch questions on my site but do it in a way that it does not take up a seat license, seems a bit of a waste to have to pay each month for a seat license for this purpose
From the Portal go to Exchange Administration and select your account. You will have the option to add an additional email address or alias to your account. Add the email@example.com.
You must first remove the email address from the other account. An email alias or address can only be applied to one account at a time.
Microsoft MVP - Office 365
You can add the email address to your account and all the email to firstname.lastname@example.org would go to your mailbox and not require an additional license for a separate mailbox. You could also setup a Ditribution List and assign the email@example.com to the list and add yourself and anyone else as members, then all mail sent to that address would be delivered to all the members of the list.
not sure what you mean by "You can add the email address to your account" can you explain?
ok thanks for your help that did the trick