Email and calendar - Recent Threads

Migrating Public Folders - powershell error

RyanClark — Tue, 21 May 2013 08:13:30 GMT

I am trying to run through the procedure for migrating public folders to O365 (http://technet.microsoft.com/en-us/library/jj983799%28v=exchg.150%29.aspx) . I am running this command

New-PublicFolderMigrationRequest -OutlookAnywhereHostName $source_OutlookAnywhereExternalHostName -CSVData (Get-Content pfstats.csv -Encoding Byte) -RemoteCredential $source_credential -RemoteMailboxLegacyDN $source_remoteMailboxLegacyDN -RemoteMailboxServerLegacyDN $source_remotePublicFolderServerLegacyFQDN -Authentication Basic

but I get this error.

[Server=AMSPR01CA002,RequestId=6e22a460-214f-4df6-8dc6-a35ae28d6710,TimeStamp=5/20/2013 7:52:19 PM] The current
deserialized object size of the data received from remote client exceeded allowed maximum object size. The current
deserialized object size is 78668800. Allowed maximum object size is 78643200. For more information, see the
about_Remote_Troubleshooting Help topic.
    + CategoryInfo          : OperationStopped: (pod51036psh.outlook.com:String) [], PSRemotingTransportException
    + FullyQualifiedErrorId : JobFailure
    + PSComputerName        : pod51036psh.outlook.com

I have tried setting the max command size with this, but still get the same error

Set-PSSessionConfiguration -name microsoft.powershell -MaximumReceivedDataSizePerCommandMB 100

Users can't log into Outlook using 365 email address

SteveD87088 — Tue, 21 May 2013 05:28:22 GMT

We have ADFS SSO and DirSync set up connected to a cloud hosted setting, ADFS is working as expected for signing into the Microsoft Portal using either the company email address (FN_LN@company.com) or the micrsoft user ID (user@company.com).

Outlook defaults to use the email address when trying to authenticate users, but fails with a 401 error. If the user changes the login name to the microsoft user ID, it lets them in.

The TextExchangeConnectivity does give a pass on the Outlook AutoDiscover test (on the 3rd method - HTTPS Redirection).

I'd like to find out why Outlook can't authenticate using the email address when the portal can.

Other details:

That the internal Active Directory domain is different from the internet domain/email address in use (IE user\abcd internally and user@abc.com for email/external website).

The Autodiscover record is set up correctly with the ISP to point to autodiscover.outlook.com.

There is also an internal CNAME for autodiscover pointint to autodiscover.outlook.com.

Thanks for any help.

How do I get to the page that let's me design updates to my website?

Rockin88s — Tue, 21 May 2013 05:13:10 GMT

There used to be a page that had a link to design my website. Where is it?

Shared mailboxes don't send or receive.

mchv2.0 — Tue, 21 May 2013 03:12:58 GMT

Setting up a shared mailbox is easier in 2013 but that's not much use if the mailboxes don't work.

Emails aren't being received

Errors when sending (signed in as admin/mailbox owner).

How do I resolve this?

using EWS managed API with multiple streamingsubscription

yusong — Tue, 21 May 2013 01:46:30 GMT

try to add two streamingsubscriptions for different mailbox inside one StreamingSubscriptionConnection, got an exeception from server

"microsoft.exchange.webservices.data.ServiceResponseException: One or more subscriptions in the request reside on another Client Access server. GetStreamingEvents won't proxy in the event of a batch request."

What does it mean ? and how to do it ?

Litigation Hold and Deleted Mailboxes

Jeff K Lizerbram — Mon, 20 May 2013 23:54:22 GMT

What happens to the litigation hold configuration of a mailbox that has been deleted from the organization?

For example - Bob Jones' mailbox was active for 2 years, with litigation hold enabled. Bob leaves the company and his mailbox is deleted. Will a discovery manager still be able to search for Bob's messages even after his mailbox has been deleted for several years to come?

the office365 upgrade, do I need to change my MX records because of it?

schmitz — Mon, 20 May 2013 22:43:10 GMT

I logged into my Office365 Web app to look at the new appearance and while checking out the new layout I noticed my Domains have "Setup in Progress" status.

When I click on the "setup in progress" it takes me to "Set the domain purpose and configure DNS"; when I click on "start step 3" and "next" it shows me my MX records I need to setup in my DNS records which are different than what I currently have setup in my DNS records.

I'm NOT "setting up" our emails, we've been using Office365 for our emails for a year now. Do I need to change my MX records now because of this upgrade?

Our Outlook Web app is EXTREMELY slow, are these MX records the cause of that?

My current MX records are "harveyautomotive-com.mail.eo.outlook.com" and the "Setup in Progress" show they should be "harveyautomotive-com.mail.protection.outlook.com". Do I need to get these changes made again?

TIA,

brad

incorrect MX record

simonzyh — Mon, 20 May 2013 22:40:56 GMT

hi,

after setting up the DNS record in the godaddy,

there is only MX record not founded by office 365.

please help me with this, thank you

Mail-enabled service account for Office 365 Enterprise

JKevinParkerTWP — Mon, 20 May 2013 22:05:41 GMT

Is there a way to create a mail-enabled service account in Office 365 Enterprise? I have searched for the answer and haven't found it yet.

The use case:

We have a multifunction printer/copier (MFP) in our copy room. We need a service account for this MFP that can send and receive email. The MFP sends scanned documents and faxes directly to our users' mailboxes. This is a common use case, but I have not found a satisfactory answer.

What we tried that doesn't meet our needs:

We tried creating an "equipment" resource mailbox, but could not figure out how a non-Outlook client could send/receive mail with this mailbox.

We tried creating a non-licensed Office 365 user account (because this is a service account and not a human user of Office), but again could not figure out if a machine could send/receive mail with this account.

We are using shared mailboxes and Exchange security groups/lists very effectively. But nothing seems to fit this use case. Any ideas?

Added email/domain administrator account in Outlook, now opens all mailboxes.

VTADMIN — Mon, 20 May 2013 21:22:39 GMT

I administer several Office 365 hosted Exchange accounts and this is the first time I have run into this problem. I added the administrator email account to Outlook and when I attempt to open Outlook, it attempts to open all mailboxes in the domain and the amount of data locks up my Outlook.

All of the other administrator email accounts I have added in Outlook only open the administrator account, which is what I want.

Is there a portal settings or Powershell command I can run to make this specific domain's administrator account not open all mailboxes in Outlook?

Thanks.

Archiving old entries of a room mailbox calendar

Jordan K — Mon, 20 May 2013 20:49:56 GMT

Hello,

I have a question about archiving old entries in a calendar. Here is the scenario:

We have a client who has a Room Mailbox. It's only purpose is to serve out a Shared Calendar. This shared calendar is now massive, with entries for every day dating back over 5 years. As such, it is producing a performance bottleneck (Clicking the "Calendar" tab in Outlook causes Outlook to freeze for a few seconds to up to a minute while it parses the Calendar entries). My assumption is that if I were able to delete (archive) the old entries, say entries over a year old, then the calendar size would be cut down to a point that would solve the bottleneck.

Thus, my question is this: if I have created a local Outlook profile for that mailbox on my local computer, and then manually archive the old entries through Outlook (anything older than 2 years, delete; anything older than 1 year, archive), will this propagate to the shared calendar that is locally on other clients PCs in the domain? As in, if I delete an entry from within *My* Outlook from 3 years ago, will this also delete that entry from 3 years ago in the calendar on other person's Outlook?

In addition, I imagine this might not be the best practice for implementing a shared calendar. Is there a better way to have everyone accessing a single calendar so that all the users can see all the entries? They use it for knowing when everyone is busy/doing something.

Thank you.

Deleted Items Recovery

Will Melton — Mon, 20 May 2013 20:27:36 GMT

This morning, I inadvertently emptied my Sent Items Folder(thinking it was my Deleted Items Folder). Then, I emptied my Deleted Items Fodler as this is a daily habit of mine. Once I realized what happened, I followed the instructions to "Recover Deleted Items" from Outlook Web App, not realizing that there was a way to do this in Outlook.

I had to go through and recover several chunks of email at a time as OWA would only let me select about 2 dozen email as at once. I went all the way back to the beginning of October 2012 as I felt I would not need any messages before then. To my disappointment, the emails never returned to my Sent Items or Deleted Items Folders.

In a panic, I did more research and found that I could perform these same tasks within Outlook. I went to recover Deleted Items and was relieved to see that they were all there. After restoring them, I was again disappointed because I realized that I had only restored messages from before the beginning of October. Everything since this October 1, 2012 is nowhere to be found. Not in Deleted Items, not in Sent Items and not in the Recovery Deleted Items view on OWA or in Outlook.

I keep hoping that this restoration is being processed somewhere in the cloud, but I am starting to lose hope. Can someone please tell my why OWA did not process this request and what I can do to get these messages back? My sent items are critical as I frequently refer to them when dealing with my clients.

Thanks,

Will

Can't Access Shared Calendar Permissions

Mibo — Mon, 20 May 2013 20:14:38 GMT

I created a shared mailbox and called it Company Calendar via powershell. I gave a security DG membership to access it. The security group consists of a Managers group and myself. I am also the DG owner. I was able to add Company Calendar as another mailbox to my Outlook client.

I can make calender entries without any issues. My question is this: why can't I assign permissions?

The ultimate goal here is to allow managers to be editors. That way they can make company wide announcements, add or remove entries, etc. Additionally they (or I) will need to allow their subordinates access to the calendar but only to read not to write. I think I'm pretty clear on how to get that done but I need to access it first to show the managers what to do.

Thanks.

Finding settings to connect 365 to outlook 2010, help?

Jennifer Gray — Mon, 20 May 2013 19:56:37 GMT

Hello,

I am currently a college student. I have connected to our school's email service before using POP3 access. However, since we have upgraded our email from @live.edu to office 365, is the email considered an exchange account now at the moment? If so, how can I connect this student email address to outlook 2010 through Microsoft exchange?

I tried to ask my school's IT and they were literally no help at all. Any help from Microsoft in setting up an exchange account so I can use the excellent features in outlook 2010 would be greatly appreciated! Thank you.

Jennifer G

Mailbox Delegation - Full Access Problem

45matai — Mon, 20 May 2013 17:53:51 GMT

I'm in the Office 365 portal under Exchange. I just created a bunch of room resources. I want to add about 10 people to each room to have full access. I went through about 5 of the rooms and added all the people. I went back to look over them again and they only show 1 person. I went through again and tried adding 1 person at a time. After I closed and reopened, it only shows 1 person. Some of the rooms show 2 or 3 people but I added about 10 to each. Did I do something wrong? Or does it take time to populate?

Thanks

Exchange Admin Unexpected 500 errors - filtering

Chris AmeRuss — Mon, 20 May 2013 17:28:49 GMT

In my exchange admin, I went to edit the content filtering today and all I see it 500 errors, everywhere. I cant view anything in content filtering and malware filtering!

Please help!

Email notification

rgeorge — Mon, 20 May 2013 16:37:57 GMT

My question is in regards to Outlook e-mail in Office 365. I would like to setup an on screen notification, for new incoming email. Please let me know if this can be done, and the steps to do so. Thanks in advance!

HelpBacking up mail boxes in MS office365

Passaic schools — Mon, 20 May 2013 16:29:35 GMT

Hello All!

I have a situation where i have employee's whom are no longer with the District\Company we have to keep there mail box content for legal purposes. unfortunatly you have to keep them license in order to have access to their mail box content also through discovery search! now i would love to back up all there info at once not one at a time through outlook client . as the disctrict\Company grows the cost of license increase so if i backed up all of the mailboxes that are nolonger in the company i can delete them an free up all(350)

***we are fully migrated to the cloud***

Thank You!!

Import Large PST and archive files through OWA

S W Bouton — Mon, 20 May 2013 16:24:14 GMT

I plan to move a user with an 11 GB PST file and a smaller archive file to Hosted Exchange this week. Do I have to do that through his Outlook 2007 desktop software or can I do it through OWA? If so, how?

Thank you!

Archive Mailbox display name difference

Scott C. Vinick — Mon, 20 May 2013 16:13:14 GMT

I created Archive Mailboxes for all of our organization's users by using the PowerShell script listed elsewhere in this forum:

$users = Get-Mailbox -ResultSize unlimited -Filter {(RecipientTypeDetails -eq ‘UserMailbox’)}
ForEach ($a in $users) {$a.ArchiveName.Add("XXXXX")}
$users | %{Enable-Mailbox $_.Identity -Archive -ArchiveName $_.ArchiveName}

In OWA, the Archive Mailbox has a display name of "XXXXX", but in Outlook 2010 it has a display name of "Archive - <username>", which is the default name given if you use the Office 365 Admin GUI.

I've tried re-creating the Outlook profile. I've tried turning cached mode off. It happens for all users. It happens on multiple computers.

This effectively stops our rollout of Archive Mailboxes because the name "Archive" is already used in the name of other shared mailboxes that are in users' Outlook already, and will lead to misplaced mail. How can I make Outlook display the name correctly, and if not is this fixed in Outlook 2013 or post-upgrade O365?

-scott

My Account - Contact Details - who can see?

Wendy Mix — Mon, 20 May 2013 16:09:42 GMT

We have recently moved from a server based email system to Office 365 and I'm trying to understand a few things. One thing I've noticed is the section called My Account / Edit Information - you can add a photo, phone numbers, address, etc. This is great - BUT I have a question - who can see this information?

For my internal users I have no problem with them seeing my home and cell phone numbers. However, I do not want customers to see this information.

I cannot find anywhere within the help system that explains which details are public and which details are private, or how I can create settings on how to make things private or public.

Can you please advise on how to make things private (within organization) or public – or exactly what details are shared.

Thank you.

emails delete when I do not turn computer on for more than 7 days

irritated — Mon, 20 May 2013 15:57:30 GMT

Please tell me how to ensure all emails arrive in my inbox even if I do not turn on the computer for more than 7 days. Every time I return from holiday the computer no longer has emails that are more than seven days old. Also, if I use my computer at home and dont go into the office for 7 days (and therefore dont check emails on office computer) I lose emails that are more than 7 days old.

HELP! Also can I access those emails which now appear to have been deleted?

I get all emails on my blackberry but the same thing happens

Folders not Syncing in Outlook

Ashley K — Mon, 20 May 2013 15:28:12 GMT

I purchased Office 365 Small Business Premium, so I have access to the cloud and desktop applications. I downloaded all of the desktop programs, and now I am starting to try to use them. The folders that I created in Outllook Web App (Office 365 email) are not appearing in the Outlook desktop program. However, all of the emails in my inbox in the Outlook Web App do appear in the desktop Outlook. Is there a way to make the folders sync?

Outlook 2011 email migration to Office365

Hogen3 — Mon, 20 May 2013 15:16:45 GMT

I'm dragging my folders in Outlook 2011 for Mac to my Office 365 account (added to Outlook as an Exchange account).

After moving a folder, I open Apple Mail to view this folder to confirm dates etc and it all looks fine.

I then view this folder via a browser at office365.com and almost immediately it starts changing the dates. It puts the current time but then picks a random date and applies it to all of the email.

It seems something about viewing this folder via Browser is corrupting the dates of the email.

Has anyone experienced this issue?

Elevate Trouble Ticket

Patrick Phillips — Mon, 20 May 2013 15:09:26 GMT

Does anyone know how I can elevate a trouble ticket. I've had a ticket open for three weeks with no urgency on Microsoft to fix my issue. I've been working with them because my auto connect in Outlook is broken and I get calls randomly when I'm not available and they try the same thing each time. Three weeks and a ticket not elevated? Where can I elevate my ticket? The ticket is (Information has been removed by moderator).