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Error message when setting up delegate access with Outlook 2010

Error message when setting up delegate access with Outlook 2010

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I've just transferred from desktop to Exchange Online in order to give my assistant access and edit permission to my calendar.  When setting the delegate access up in the account on Outlook 2010 I get the following error message: "The delegate settings were not saved correctly.  Cannot activate send-on-behalf-of list.  You do not have sufficient permission to perform this operation on this object."

What am I doing wrong?  If I don't have sufficient permission on my PC then I don't know who does!

Verified Answer
  • Hi Anna,

    Thanks for the reply.  I seem to have resolved the issue by completely removing the Outlook account that was causing the problem and setting it up again.  So far, everything seems to be working fine!

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  • Hi Lisa,

    I understand that when you set a delegate to access and edit the permissions to your Calendar, you receive the error message as  

    "The delegate settings were not saved correctly.  Cannot activate send-on-behalf-of list.  You do not have sufficient permission to perform this operation on this object."

    Generally, these issues occur because a mailbox property does not correctly reference a hidden message in the mailbox. The hidden message contains information that is related to any of the following features:

    *free/busy publishing

    *delegate

    *direct booking

    To resolve this issue, you need to force the regeneration of hidden free/busy information in the mailbox.

    For more detailed steps about how to resolve this issue, please refer to the KB below:

    support.microsoft.com/.../958443

    Thanks,
    Anna Guo

    • Top 10 Contributor
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  • Hi Lisa,

    How are things going?

    If you have any other questions or concerns, please do not hesitate to contact us. It is always our pleasure to be of assistance.

    Thanks,
    Anna Guo

    • Top 10 Contributor
  • Hi Anna,

    Thanks for the reply.  I seem to have resolved the issue by completely removing the Outlook account that was causing the problem and setting it up again.  So far, everything seems to be working fine!

    • Not Ranked
  • Hi Lisa,

    Thanks for your reply about the current situation. I am glad that everything is working fine.

    If you have any other questions or concerns, please do not hesitate to contact us. It is always our pleasure to be of assistance.

    Thanks,
    Anna Guo

    • Top 10 Contributor
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