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I just signed up for the trail version of office365.
As a part of it I integrated a domain but I preferred to maintain my hosting services in the same old place.
I had updated the TXT and MX record.
I created users.
I am able to send a mail to those user accounts.
But those user accounts doesnt receive mails from internal or external domains.
Please help !
Thanks in advance !
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From your words, I can see that your Office 365 account cannot receice mails from you on-premises mail services, i.e. from firstname.lastname@example.org, is that what you mean?
The email routing relies on the DNS MX record, Please follow the steps described below to check your MX record that is pointing to the right server.
2.type nslookup and hit enter
3.type server 184.108.40.206 hit enter
4.type set type=mx hit enter
5.type your IP address or the domain name of the sever that hosting the mail service, hit enter
6.if a MX record is returned, check if that is pointing to the right address, i.e. something.outlook.com
Let me know if you need further assistance
I tried your idea and this is what i got in the cmd screen,
Default Server: UnKnown
> server 220.127.116.11
Default Server: google-public-dns-a.google.com
> set type=mx
*** google-public-dns-a.google.com can't find 18.104.22.168: Non-existent domain
artifigence.com MX preference = 0, mail exchanger = ms78607295.msv1.invalid.arti
"ms78607295.msv1.invalid" this is what the MX record provided by office 365 and I updated in the hosting server.
I added my domain by following those steps only.
BTW you had mentioned that there will be a time lag in the DNS propogation. But I am able to send mails from my user accounts. So doesnt it mean that my DNS have propogated ??
Based on your nslookup results, It seems that you MX record is not right, In my test I have my domain s0676833.co.cc and the nslookup results should return MX record s0676833-co-cc.eo.outlook.com. Yours should be something.outlook.com
Can you try to add and verify your domain again in the office365 portal?there is an online document for your reference.
Hi, addition to my previous notes, You're sending email from your on-premises mail server to Office365 mailbox? If that's so, for emails that routing out from your own domain, you need to tell the mail where to, in order to do so, a DNS record should be added on your on-premises DNS Server pointing to Office365 server. All these information would be provided to you when you add and verify your domain in office 365 portal.
Yeah. Actually I added the MX Records which were provided during the domain name verification process. Now I couldnt able to find a MX Record similar to what you had mentioned in "MANAGE DNS " under domains management. I have updated them and waiting for the DNS to propogate.
Thanks a lot !
No i am not trying to send from my on premises mail box.
Anyhow thanks for your useful information. It will be helpful !
How are things going on your side? If you need further assistance, please feel free to contact me.