Connecting Email Accounts to Outlook - Email and calendar - Office 365

(1) After following the directions to connect my live.com email and clicked finished the email does not automatically go to the Folder, and it does not show up in red as in the video. Here is the video I followed: http://help.outlook.com/en-us/140/cc511377.aspx

After adding the folder and saving are there any Except (Exception) to enter?

(2) Also, I was curious as to the previous Office Live account emails presently connected to live.com. Obviously, they are no longer operative, but can one add other email accounts to live.com such as the 365 email accounts, which would be the same domain now transferred?

Hi EPP,

I understand you have added your live.com email account to Office 365 Outlook Web App(OWA) as a connected account. If you want the messages in live.com account to be downloaded to a target folder you expect, you can create a inbox rule to achieve this. Please refer to Learn About Inbox Rules. Moreover, the video you have seen has highlighted some messages in order to make the instructions more clear, and it doesn't mean messages in connected account are shown with red color. They will be shown with the same format as other emails.

For the second question, are you meaning to add an Office 365 account to your Office Live account with the similar function as connected account? Based on my experience, it's not possible to do this, the connected account is a new feature in Office 365. If I have misunderstood your question, please feel free to correct me, and it would be better if you can provide an example to explain your requirements.

Thanks,
Reken Liu

No more question at this time. I've successfully made some rules directing certain emails to a folder. Thank you. Thank you.

Hi EPP,

Thanks,
Reken Liu

Hi EPP,

Did the above reply answer your questions? Please feel free to post back if you need any additional help.

Thanks,
Reken Liu

Thank you, for the link. I will look through it further. I have since made some rules - some of which work and some do not. I have to get used to the Outlook email, even though I've used it before for some companies I've worked with, but with more practical features. It worked out much better in the corporate realm. I guess I miss the live email where I can switch from one email to another, rather than receive all to one email without having to switch to a more expensive membership.

Hi EPP,

Office 365 also allow you to connect your desktop Outlook to the mailbox. To do this, you need an Outlook 2007 SP2 or above versions. Please see Connect Outlook to This Account.

In addition, you can add the live email account, together with your Office 365 account in the same Outlook profile, and manage emails in separate folders for the two email account.

We recommend you to choose Office Professional plus, which has a better compatibility with Office 365.

Thanks,
Reken Liu

Thank you Reken. I’ve verified my providers email system and it is SmartZone 2012, a form of Webmail, which I receive through Incredimail. I do not seem to have Outlook on my desktop. If I were to purchase/upload Outlook does this replace Incredimail, in order to connect the Office 365 email? I understand that there is a fee of purchase and possible six month trial period if one were to use Outlook for a desktop system as in this link www2.buyoffice.microsoft.com/.../product.aspx .

Hi EPP,

Yes, you are right. Outlook 2010 should be able to replace Incredimail in your side, and connect both your Office 365 mailbox and the current webmail in a single application. You can first test this solution with the six month trail version.

Thanks,
Reken Liu

Hi EPP,

Do you have any other questions?

Thanks,
Reken Liu

No more question at this time. I've successfully made some rules directing certain emails to a folder. Thank you. Thank you.

Wait – I must retract that. I now cannot enter my Office Live Mail and cannot enter old or new password, yet I’m doing everything right. Was I suppose to redirect the mail from Office Live first before making the rule on 365?

Hi EPP,

Do you mean you can’t log into your Live Mail box?

The inbox rule is defined in Office 365 mailbox. When the mail received, the rule will compare and choose different rule to apply.

Thanks,

Ray Yang

I was finally able to reconnect to my Live Mail Account. I thank you for the second statement (The inbox rule is defined in Office 365 mailbox. When the mail received, the rule will compare and choose different rule to apply.) This can be confusing with too many rules, but realize that it is true for most.

Hi EPP,

Thanks for your update.

If you have any other questions when using Office 365 in the future, please feel free to post them in the forum.

Best Regards,

Ray Yang