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<?xml-stylesheet type="text/xsl" href="http://community.office365.com/utility/FeedStylesheets/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Deploy Office 365 - Recent Threads</title><link>http://community.office365.com/en-us/forums/156.aspx</link><description /><dc:language>en-us</dc:language><generator>Telligent Community 5.6.583.18163 (Build: 5.6.583.18163)</generator><item><title>Exclude Public Folders from IMAP syncronization</title><link>http://community.office365.com/thread/475631.aspx</link><pubDate>Thu, 23 May 2013 15:40:56 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:475631</guid><dc:creator>Adriano Saraiva</dc:creator><slash:comments>0</slash:comments><comments>http://community.office365.com/thread/475631.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/475631/rss.aspx</wfw:commentRss><description>&lt;span style="font-family:arial;"&gt;Hi,&lt;br /&gt;
&lt;br /&gt;
We are moving our local mailboxes (exchange 2003) to the cloud using exchange 365 imap migration, but the syncronization are copying the public folders for all users. How can I prevent this ? Using the powershell connector as above have no effect at all:&lt;br /&gt;
&lt;br /&gt;
New-MigrationBatch -Name &amp;quot;IMAP - user group 1&amp;quot; -SourceEndpoint &amp;quot;IMAP - costumer&amp;quot; -CSVData ([System.IO.File]::ReadAllBytes(&amp;quot;C:\Users\intranetworks\Desktop\GRUPO1.csv&amp;quot;)) -ExcludeFolders &amp;quot;Deleted Items&amp;quot;,&amp;quot;Junk Email&amp;quot;,&amp;quot;Public Folders&amp;quot;&lt;br /&gt;
&lt;br /&gt;
Thanks&lt;/span&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Federated environment and new AD forest</title><link>http://community.office365.com/thread/475565.aspx</link><pubDate>Thu, 23 May 2013 14:40:37 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:475565</guid><dc:creator>anoj78248</dc:creator><slash:comments>0</slash:comments><comments>http://community.office365.com/thread/475565.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/475565/rss.aspx</wfw:commentRss><description>&lt;p&gt;Scenario:&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;1.&lt;/span&gt;&lt;span style="color:#1f497d;font-family:times new roman,serif;font-size:7pt;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;customer has AD with dirsync and adfs to cloud. &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;2.&lt;/span&gt;&lt;span style="color:#1f497d;font-family:times new roman,serif;font-size:7pt;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;Migration from Exchange 2003 and hybrid setup has been made.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;3.&lt;/span&gt;&lt;span style="color:#1f497d;font-family:times new roman,serif;font-size:7pt;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;Now customer wants a complete new AD with dirsync and adfs&amp;nbsp; with the same users&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;span style="color:#1f497d;"&gt;
&lt;p&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;Now questions:&lt;/span&gt;&lt;/p&gt;
&lt;p&gt; &lt;span style="color:#1f497d;font-family:calibri,sans-serif;font-size:11pt;"&gt;a.&lt;/span&gt;&lt;span style="color:#1f497d;font-family:times new roman,serif;font-size:7pt;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="color:#1f497d;font-family:calibri,sans-serif;font-size:11pt;"&gt;What to do with dirsync before syncing accounts from AD?&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;/span&gt;
&lt;p&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;b.&lt;/span&gt;&lt;span style="color:#1f497d;font-family:times new roman,serif;font-size:7pt;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;There is an attribute in cloud which tells that user is synced, but can this attribute be wiped? &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;c.&lt;/span&gt;&lt;span style="color:#1f497d;font-family:times new roman,serif;font-size:7pt;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;What to do with domain federation when primary adfs-server is changed?&lt;/span&gt;&lt;/p&gt;
&lt;span style="color:#1f497d;"&gt;
&lt;p&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;d.&lt;/span&gt;&lt;span style="color:#1f497d;font-family:times new roman,serif;font-size:7pt;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;is there any supported procedure for this?&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;/span&gt;
&lt;p&gt;, the customer is not doing an Active Directory migration. They are building new Directory. So, no attributes are being migrated. A hybrid configuration is only used for email migration and hybrid is decommissioned after that. I understand that O365 user has an attribute called immutableid, which combines O365 account to AD account. And you can turn a standard O365 user to synced user with smtp matching. I had one case with live@edu upgrade to O365, where the O365 accounts were in cloud and we set up Dir Sync, and all the existing users became federated. But In this case the immutable id is present and I don&amp;rsquo;t know can that be wiped and does the smtp matching procedure kick in if we are able to wipe the immutable id. Do you have any comment about this?&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#1f497d;font-family:calibri;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Hybrid Deployment mail flow issue when using F5</title><link>http://community.office365.com/thread/475448.aspx</link><pubDate>Thu, 23 May 2013 13:09:00 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:475448</guid><dc:creator>Tika</dc:creator><slash:comments>0</slash:comments><comments>http://community.office365.com/thread/475448.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/475448/rss.aspx</wfw:commentRss><description>&lt;p&gt;hi all,&lt;/p&gt;
&lt;p&gt;im doing a hybrid deployment, my Exchange servers is 2010 SP2 when i use one hybrid server all is working fine but when i add a new hybrid server and use F5 as a load balancer mail flow stopped and emails stopped in the Queue and i got the below error:&lt;/p&gt;
&lt;p&gt;&lt;em style="color:#333333;font-family:segoeui-regular, arial, helvetica, sans-serif;font-size:13px;background-color:#ffffff;"&gt;451 4.4.0 Primary target IP address responded with: &amp;quot;451 5.7.3 Must issue a STARTTLS command first.&amp;quot; Attempted failover to alternate host, but that did not succeed. Either there are no al&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;em style="color:#333333;font-family:segoeui-regular, arial, helvetica, sans-serif;font-size:13px;background-color:#ffffff;"&gt;Thanks&lt;/em&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>"The name cannot be resolved. The connection to exchange is unavailable..."</title><link>http://community.office365.com/thread/475185.aspx</link><pubDate>Thu, 23 May 2013 09:52:07 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:475185</guid><dc:creator>Cameron Ferreira ITO</dc:creator><slash:comments>2</slash:comments><comments>http://community.office365.com/thread/475185.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/475185/rss.aspx</wfw:commentRss><description>&lt;p&gt;Hi there,&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;I have posted a couple times with no luck.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;I get the attached error on only two of the 15 PC&amp;#39;s we are doing the exchange cut over on.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The set up goes smoothly and asks me to restart outlook for the exchange account to work.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;When I do that, Outlook starts up and asks me for the password. I put the password in and it rejects it. However, this only happens on these two computers. If I try set the account up on my computer, it works fine.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;They are using Windows 7 and have Office 2010.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;I have tried creating different profiles and resetting passwords etc... nothing has worked.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Could you possibly remote into the PC in order to help?&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Cameron&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>new with Exchange online , i need advice</title><link>http://community.office365.com/thread/475169.aspx</link><pubDate>Thu, 23 May 2013 09:45:01 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:475169</guid><dc:creator>xxal3naxx</dc:creator><slash:comments>2</slash:comments><comments>http://community.office365.com/thread/475169.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/475169/rss.aspx</wfw:commentRss><description>&lt;p style="margin:0cm 0cm 10pt;text-align:left;direction:ltr;" dir="LTR"&gt; &lt;span style="font-family:arial,sans-serif;" dir="RTL"&gt; &amp;nbsp;&lt;/span&gt;&lt;span style="font-family:calibri;"&gt;Hello&lt;br /&gt;
After &lt;span class="hps"&gt;long&lt;/span&gt; &lt;span class="hps"&gt;thought&lt;/span&gt;, &lt;span class="hps"&gt;I decided to&lt;/span&gt; &lt;span class="hps"&gt;switch to&lt;/span&gt; &lt;span class="hps"&gt;Exchange Online&lt;/span&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0cm 0cm 10pt;text-align:left;direction:ltr;" dir="LTR"&gt;&lt;span style="font-family:calibri;"&gt;Our &lt;span class="hps"&gt;environment is as follows:&lt;/span&gt;&lt;br /&gt;
1 - &lt;span class="hps"&gt;server&lt;/span&gt; &lt;span class="hps"&gt;contain &lt;/span&gt;&amp;nbsp;&lt;span class="hps"&gt;Windows&lt;/span&gt; &lt;span class="hps"&gt;Small&lt;/span&gt; &lt;span class="hps"&gt;Business&lt;/span&gt; &lt;span class="hps"&gt;Server&lt;/span&gt; &lt;span class="hps"&gt;2008 +&lt;/span&gt; &lt;span class="hps"&gt;Domain&lt;/span&gt; &lt;span class="hps"&gt;(xxxx.local) +&lt;/span&gt; &lt;span class="hps"&gt;Exchange and&lt;/span&gt; &lt;span class="hps"&gt;the&lt;/span&gt; &lt;span class="hps"&gt;number&lt;/span&gt; &lt;span class="hps"&gt;of&lt;/span&gt; &lt;span class="hps"&gt;users&lt;/span&gt; &lt;span class="hps"&gt;80&lt;/span&gt; &lt;span class="hps"&gt;user&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:calibri;"&gt;&lt;br /&gt;
&amp;nbsp;2 - &lt;span class="hps"&gt;server&lt;/span&gt; &lt;span class="hps"&gt;contain&lt;/span&gt; &lt;span class="hps"&gt;TMG&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0cm 0cm 10pt;text-align:left;direction:ltr;" dir="LTR"&gt;&lt;span style="font-family:calibri;"&gt;I need &lt;span class="hps"&gt;&amp;nbsp;advice about&lt;/span&gt; &lt;span class="hps"&gt;the following:&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0cm 0cm 10pt;text-align:left;direction:ltr;" dir="LTR"&gt;&lt;span style="font-family:calibri;"&gt;1 - &lt;span class="hps"&gt;How do I transfer&lt;/span&gt; &lt;span class="hps"&gt;all&lt;/span&gt; &lt;span class="hps"&gt;mailboxes&lt;/span&gt; &lt;span class="hps"&gt;for users and&lt;/span&gt; &lt;span class="hps"&gt;distribution&lt;/span&gt; &lt;span class="hps"&gt;lists&lt;/span&gt; &lt;span class="hps"&gt;to&lt;/span&gt; &lt;span class="hps"&gt;Exchange online&lt;/span&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0cm 0cm 10pt;text-align:left;direction:ltr;" dir="LTR"&gt;&lt;span style="font-family:calibri;"&gt;2 - I would then sync&amp;nbsp; active directory with Exchange online as it was before, for example: When i&amp;nbsp; change&amp;nbsp; password for user in active directory should reflect in online Exchange automatically , and also when i created a new user in active directory then should create mail box for him automatically in Exchange Online&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0cm 0cm 10pt;text-align:left;direction:ltr;" dir="LTR"&gt;&lt;span style="font-family:calibri;"&gt;3 &lt;span class="hps"&gt;- We have&lt;/span&gt; &lt;span class="hps"&gt;under&lt;/span&gt; &lt;span class="hps"&gt;our network&lt;/span&gt; &lt;span class="hps"&gt;(&lt;/span&gt;xerox &lt;span class="hps"&gt;email&lt;/span&gt; &lt;span class="hps"&gt;scanner&lt;/span&gt; ). Can i link it with Exchange online to send email?&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0cm 0cm 10pt;text-align:left;direction:ltr;" dir="LTR"&gt;&lt;span class="shorttext" style="font-family:calibri;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0cm 0cm 10pt;text-align:left;direction:ltr;" dir="LTR"&gt;&lt;span style="font-family:calibri;"&gt;&lt;span class="shorttext"&gt;I am Waiting &lt;/span&gt;&lt;span class="hps"&gt;for your&lt;/span&gt; &lt;span class="hps"&gt;advice&lt;/span&gt; &lt;span class="hps"&gt;before&lt;/span&gt;&lt;span class="shorttext"&gt; we &lt;/span&gt;&lt;span class="hps"&gt;starting&lt;/span&gt; &lt;span class="hps"&gt;to&lt;/span&gt; &lt;span class="hps"&gt;move to online&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin:0cm 0cm 10pt;text-align:left;direction:ltr;" dir="LTR"&gt;&lt;span class="hps" style="font-family:calibri;"&gt;thank you&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Exchange 2010 HT/CAS servers for an Exchange 2007 to Office 365 Hybrid Migration</title><link>http://community.office365.com/thread/474894.aspx</link><pubDate>Thu, 23 May 2013 06:24:29 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:474894</guid><dc:creator>montysidhu</dc:creator><slash:comments>1</slash:comments><comments>http://community.office365.com/thread/474894.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/474894/rss.aspx</wfw:commentRss><description>&lt;p&gt;Hi there, We are trying to deploy Office 365 in a Hybrid mode. We currently have Exchange 2007 SP3 running in our system with three CAS/HT servers. For the Hybrid deployment, we plan to deploy two Exchange 2010 &amp;nbsp;HT/CAS servers. &lt;span style="font-size:12pt;letter-spacing:0.03em;line-height:14pt;"&gt;From what I have read so far, as soon as the new Exchange 2010 CAS servers are brought up, the OWA clients, autodiscover, ActiveSync will all point to the new Exchange 2010 CAS array.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;My question is how can we setup the Exchange 2010 servers making sure that they do not point to the new CAS array immediately? We want to perform the cutover from 2007 to Exchange 2010 CAS array during a short maintenance window just in case there is any disruption in service. We are NOT moving mailboxes from 2007 to 2010. They will be migrated directly from 2007 to O365. I want to setup the Exchange servers with SP3 and all updates and keep them ready so the only thing we have to perform at the cutover time is a DNS change and some other minor changes. Already have the new cert ready with legacy.domain.com as a SAN.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;Will appreciate details on this. Thanks&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Installation of 365</title><link>http://community.office365.com/thread/474890.aspx</link><pubDate>Thu, 23 May 2013 06:14:55 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:474890</guid><dc:creator>Very angry 365 non user</dc:creator><slash:comments>5</slash:comments><comments>http://community.office365.com/thread/474890.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/474890/rss.aspx</wfw:commentRss><description>&lt;p&gt;What an awful experience.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;AT 3pm yesterday afternoon I made the mistake of signing up for Office 365 small business premium, since then I have had no mail, not office programs, my domains have been taken over and I have no idea where the mail is going.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;1) The local install of programs does not work, I have now uninstalled and re-installed 3 times and they STILL don&amp;#39;t work. After 3 hours on the phone with a Microsoft Engineer (I hestitate to use that word he hardly knew his way arund my computer and did not know the difference between 32 bit and 64 bit installations) I have NOTHING. Nothing works, I am on my ELEVENTH re-boot.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;In the end he told me &amp;quot;he was not authorised to support me anymore&amp;quot;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;2) My &amp;quot;Account&amp;quot; tells me I do not hyave access to email, so click on Outlook on the dashboard and all I get is there is no mail authorised for this account, so I have no access to mail, Outlook does not work, online mail does not work.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;Please jsut tell me how do I get this heap of POO off my computer and get back to work, and then I will worry about getting my domains back, getting my money back, and then thinking about suing Microsoft for the days that I am going to lose in signing up for their crud.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;And no you cannot contact me by email, YOU&amp;#39;VE STOLEN IT. I don&amp;#39;t have any email anymore.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Microsoft Office 365 (P1) vs. Office 365 Small Business</title><link>http://community.office365.com/thread/474870.aspx</link><pubDate>Thu, 23 May 2013 05:35:43 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:474870</guid><dc:creator>Victor Wallenberg</dc:creator><slash:comments>1</slash:comments><comments>http://community.office365.com/thread/474870.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/474870/rss.aspx</wfw:commentRss><description>&lt;p&gt;&lt;span style="font-size:13.5pt;line-height:115%;font-family:&amp;#39;segoe ui&amp;#39;, sans-serif;color:#333333;"&gt;Hi&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:13.5pt;line-height:115%;font-family:&amp;#39;segoe ui&amp;#39;, sans-serif;color:#333333;"&gt;&lt;br /&gt;
&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:13.5pt;line-height:115%;font-family:&amp;#39;segoe ui&amp;#39;, sans-serif;color:#333333;"&gt;What is the different between Microsoft Office 365 (P1) and Office 365 Small Business?&lt;/span&gt;&lt;/p&gt;
&lt;br /&gt;
&lt;p&gt;//Victor&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Multiple domains in one account - global address book</title><link>http://community.office365.com/thread/474667.aspx</link><pubDate>Wed, 22 May 2013 22:39:21 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:474667</guid><dc:creator>Alex Bu</dc:creator><slash:comments>2</slash:comments><comments>http://community.office365.com/thread/474667.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/474667/rss.aspx</wfw:commentRss><description>&lt;p&gt;Hi,&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;I have&amp;nbsp;3 different domains in my 365 account. How to I stop users from one domain seeing users from another domain in the global address book?&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Thanks,&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Alex.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Office 365 for Honduras</title><link>http://community.office365.com/thread/474637.aspx</link><pubDate>Wed, 22 May 2013 21:14:54 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:474637</guid><dc:creator>Hanschrandersen</dc:creator><slash:comments>1</slash:comments><comments>http://community.office365.com/thread/474637.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/474637/rss.aspx</wfw:commentRss><description>&lt;p&gt;Hello everybody&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;I work for a non-profit organisation in Denmark. The organisation help street children getting of the streets and helps them breaking their social inheritance.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;My question is when will it be possible to setup an Office 365 solution for an NGO in Honduras?&lt;/p&gt;
&lt;p&gt;We have a partner in Honduras that we would like to get over on this solution but currently, but we are not able to do this at the moment. I can create them with another country but then we&amp;#39;ll not be able to get approved for NGO benefits in that country.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;Please help :-)&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Users' Options At First Login to Office 365</title><link>http://community.office365.com/thread/474586.aspx</link><pubDate>Wed, 22 May 2013 19:56:15 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:474586</guid><dc:creator>xageet</dc:creator><slash:comments>1</slash:comments><comments>http://community.office365.com/thread/474586.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/474586/rss.aspx</wfw:commentRss><description>&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;I am going live this Friday with Office 365 E-1 for our non-profit organization. As several of my users are easily confused by technology, I&amp;#39;m attempting to anticipate problems, especially immediately after first Portal log-in.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;Migration&amp;nbsp;parameters:&lt;/span&gt;&lt;/p&gt;
&lt;ol&gt;
    &lt;li&gt;&lt;span style="color:#000000;"&gt;This is a manual migration of 7 users and 8 generic addresses (info@)&amp;nbsp;from a third-party POP e-mail server to a private domain of the same name at O365. So, &lt;a href="mailto:johndoe@domain.com"&gt;johndoe@domain.com&lt;/a&gt;&amp;nbsp;on a the POP mail server elsewhere&amp;nbsp;is migrating to &lt;a href="mailto:johndoe@domain.com"&gt;johndoe@domain.com&lt;/a&gt; at O365.&lt;/span&gt;&lt;/li&gt;
    &lt;li&gt;&lt;span style="color:#000000;"&gt;The domain is verified in O365, and users are being duplicated on O365.&lt;/span&gt;&lt;/li&gt;
    &lt;li&gt;My primary&amp;nbsp;users have a variety of operating systems and e-mail clients.&lt;/li&gt;
    &lt;li&gt;&lt;span style="color:#000000;"&gt;I&amp;#39;m holding off on Lync, but users will have access to Exchange, SharePoint, &amp;amp; Web Apps.&lt;/span&gt;&lt;/li&gt;
    &lt;li&gt;&lt;span style="color:#000000;"&gt;I know that all users will have immediate access to the O365 Portal &amp;amp; Webmail.&lt;/span&gt;&lt;/li&gt;
    &lt;li&gt;I also assume that all users have the option of using Web Access only, without setting up O365 on their desktops/laptops.&lt;span style="text-decoration:underline;"&gt; Correct?&lt;/span&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;span style="color:#000000;"&gt;&lt;span style="text-decoration:underline;"&gt;Question on setting up mail forwarding in O365:&lt;/span&gt; Is there any advantage or disadvantage to setting up forwarding on a O365 account by the Global Site Admin as opposed to the user setting it up?&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;text-decoration:underline;"&gt;The primary question for each user below is: &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;"&gt;Given each user&amp;#39;s current e-mail set-up &amp;amp; software, what are the options for setting up their current&amp;nbsp;desktop software (automatic or manual?), and what issues/problems might I encounter?&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;User #1&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;Has been using Office for Mac with Outlook 2011 set up for this same user/domain that is now migrating to O365.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;Will O365 automatically prompt her to set up her Mac Outlook 2011 with an Exchange account for her O365 account, or does she have to trigger the process once at the Portal?&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;Will&amp;nbsp;her&amp;nbsp;previous e-mails be&amp;nbsp;preserved in Outlook 2011?&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;User #2&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;Same as user #1, but is using Mac Mail, OSx 10.8.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;Same questions as to automatic or manual e-mail configuration, as well as preservation of e-mails that came in from the pre-O365 POP mail server. I&amp;#39;m assuming and hoping that the old POP mail e-mails will be preserved in the Mac Mail.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;User #3&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;This user forwards all of her e-mail from this domain, and others,&amp;nbsp;to another non-O365 address and manages her mail with Thunderbird Mail.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;For the short term, I plan on instructing this user to continue the forwarding from this domain&amp;nbsp;on O365 to her Thunderbird Mail address.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;Alternatively, she could manually set up Thunderbird mail with O365 account settings, correct?&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;User #4&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;This user will be accessing O365 with Outlook 2007.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;User #5&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;Unfortunately, this user will be accessing O365 with Outlook 2003.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;After Portal log-in, I&amp;#39;m assuming a manual set-up of Outlook 2003 will be possible using O365 server settings.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;I&amp;#39;m also assuming very limited O365 functionality via Outlook 2003, but typical functionality via Web access.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#000000;font-family:times new roman;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Thanks for any comments or suggestions that you can provide.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Selling Office 365 to our clients as a MS Partner?</title><link>http://community.office365.com/thread/474564.aspx</link><pubDate>Wed, 22 May 2013 19:11:29 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:474564</guid><dc:creator>David Terhune</dc:creator><slash:comments>1</slash:comments><comments>http://community.office365.com/thread/474564.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/474564/rss.aspx</wfw:commentRss><description>&lt;p&gt;This may sound strange, but we aren&amp;#39;t exactly sure how to get the ball rolling on this. We are Microsoft partners, all of our employees have @onmicrosoft &amp;nbsp;accounts. But we just aren&amp;#39;t sure how to start reselling Office 365 to our customers under our name and have the subscription margin profits sent our way. If you have any ideas for where we need to go or what re-seller site we need to use that would be great. Thank you!&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Download Office 365 page gives me a 404 error!</title><link>http://community.office365.com/thread/474550.aspx</link><pubDate>Wed, 22 May 2013 18:55:40 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:474550</guid><dc:creator>jaded</dc:creator><slash:comments>1</slash:comments><comments>http://community.office365.com/thread/474550.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/474550/rss.aspx</wfw:commentRss><description>&lt;p&gt;I purchased a Office 365 ProPlus subscription today - however I cannot figure out how to download? The download link that is given in the help files takes me to a page at portal.microsoftonline.com/download/default.aspx that gives me a 404 error.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;From the admin dashboard, clicking the &amp;quot;Download Software&amp;quot; link doesn&amp;#39;t show me an option to download the actual software either.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;Any help is appreciated!&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Finalizing migration</title><link>http://community.office365.com/thread/474435.aspx</link><pubDate>Wed, 22 May 2013 16:13:55 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:474435</guid><dc:creator>TysonMM</dc:creator><slash:comments>2</slash:comments><comments>http://community.office365.com/thread/474435.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/474435/rss.aspx</wfw:commentRss><description>&lt;p&gt;I&amp;#39;m getting ready to finalize the deployment to Exchange online.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;1. DNS,&amp;nbsp; If I change the DNS and autodiscover dns enteries, will this kill the sync migration using autodiscover in a cutover for current autodiscover.domain.com?&lt;/p&gt;
&lt;p&gt;We are getting ready to move all users to exchange online, but with the 24hr, once a day sync, my concern is if I change the dns to send mail to new location,&amp;nbsp; will it kill the sync so that the email that has came in between sync and dns be lost?&amp;nbsp; how is this accomplished?&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;2. In testing email setup in outlook on phone using autodiscover.outlook.com with user\pass, the email config doesn&amp;#39;t connect.&amp;nbsp; Is this normal behavior?&amp;nbsp; Does exchange online not allow client connectivity until the dns records are changed and exchange online is receiving email other than sync?&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;3. Is there a way to customize a login page for end users to show company name vs. office 365?&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;4.&amp;nbsp; We have deleted an email account, changed the email address of said accounts and attempted to set them up as alias&amp;#39;s on another account.&amp;nbsp; it will not allow this? The account that was deleted has a different email address now, but it still will not allow this to be setup as an alias.&amp;nbsp; Is this because the sync is running still and the completion of the migration has not yet been completed?&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>3G dongle solution to deploy office 365</title><link>http://community.office365.com/thread/474223.aspx</link><pubDate>Wed, 22 May 2013 12:48:32 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:474223</guid><dc:creator>conorbob88</dc:creator><slash:comments>3</slash:comments><comments>http://community.office365.com/thread/474223.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/474223/rss.aspx</wfw:commentRss><description>&lt;p&gt;Hi,&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;I work for a small construction firm in the North of England. Currently are using 3G dongles to access the web. This is also an MPLS solution however generally we find the speed accessing files on our server to be very slow and the 3G dongles themselves are unreliable in&amp;nbsp;terms&amp;nbsp;of connection and installation.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;We therefore are opting to bring Office 365 into the equation. We will be ordering 32 E1 licences to integrate our email, file etc into one place where both site agents and office agents work from the same page so to speak.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;We operate between 5-15 construction sites at any one time whcih can be in the middle of nowhere or in a city so 3G coverage is a huge issue. If we cannot have reliable internet connections to uplaod/download data to/from office 365 then its a pointless venture.&lt;/p&gt;
&lt;p&gt;I have been testing a new dongle from 3network business side called Shebang. I have ran a few tests on my local Liverpool &amp;amp;&amp;nbsp;Manchester&amp;nbsp;servers and the results are quite&amp;nbsp;disappointing. Download is averaging 0.6mb/s and upload 1.3mb/s. These results were taken from our main office in the city centre also where reception is good so I anticipate&amp;nbsp;speeds to drop in other areas.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;So my question is, &amp;#39;is my speeds enough to manage emails and&amp;nbsp;SharePoint&amp;nbsp;interaction, especially for remote users&amp;#39;.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;Any feedback would be much&amp;nbsp;appreciated.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Change address "Directory Synchronization Error Report" is delivered to</title><link>http://community.office365.com/thread/474155.aspx</link><pubDate>Wed, 22 May 2013 11:48:25 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:474155</guid><dc:creator>Just1nUK</dc:creator><slash:comments>1</slash:comments><comments>http://community.office365.com/thread/474155.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/474155/rss.aspx</wfw:commentRss><description>&lt;p&gt;Hi&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;How do I change the address the&amp;nbsp;address the &amp;nbsp;&amp;quot;Directory Synchronization Error Report&amp;quot; is &amp;nbsp;delivered to ?&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;J&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Branding Master Page in 2013</title><link>http://community.office365.com/thread/473798.aspx</link><pubDate>Wed, 22 May 2013 05:59:03 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:473798</guid><dc:creator>NewNW</dc:creator><slash:comments>1</slash:comments><comments>http://community.office365.com/thread/473798.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/473798/rss.aspx</wfw:commentRss><description>&lt;p&gt;Hi,&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;We were use office 365 (2010) version and upgrade to Office 365 (2013) last week. We had our master page customized via CSS file. But when I migrate to new office 365 all branding get disappeared . I have tried to set my custom mater page as default mater page using spd2013 then it will give a message as follows and when i press yes the site doesn&amp;#39;t get load , give me an error.&lt;/p&gt;
&lt;p&gt;&lt;img alt=" " /&gt; can someone please help me to et my branding again on to office 365(2013) site.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Thanks.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Office 365 and mapped network shares on Server 2012</title><link>http://community.office365.com/thread/473706.aspx</link><pubDate>Wed, 22 May 2013 03:27:05 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:473706</guid><dc:creator>3Stan2112</dc:creator><slash:comments>1</slash:comments><comments>http://community.office365.com/thread/473706.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/473706/rss.aspx</wfw:commentRss><description>&lt;p&gt;Here&amp;#39;s the situation. &amp;nbsp;New client running SBS2003. &amp;nbsp;Upgrading them to Server 2012. &amp;nbsp;Data transferred, shares created, permissions assigned, login script created, drives mapped on client PCs.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;They also wanted Office 365. &amp;nbsp;Initially I configured Exchange Online (the $4/month plan) which would have been fine, but they also wanted the Office Web Apps. &amp;nbsp;I had to start over with the Small Business plan ($5/month). &amp;nbsp;I should have said no, just get Office 2010 for your PCs. &amp;nbsp;How are these users supposed to work with Word docs on their shared drives from Web Apps? &amp;nbsp;There&amp;#39;s no way their thousands of company files (~60 GB worth) are going to sync to the cloud, especially over a T1.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;Seems like you either 1. Keep doing things the old way (local mapped drives on server, office on the desktop, email via Exchange or O365) OR 2. &amp;nbsp;Move all Office files to the cloud and use Web Apps. &amp;nbsp;I don&amp;#39;t see how you can combine the two. &amp;nbsp;&lt;span style="color:#43515b;font-family:&amp;#39;segoe ui&amp;#39;;font-size:16px;line-height:18.65625px;"&gt;What am I missing? &amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Help with Send/Receive connectors for O365 with Exchange 2007/2010</title><link>http://community.office365.com/thread/473356.aspx</link><pubDate>Tue, 21 May 2013 17:08:29 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:473356</guid><dc:creator>68lemans462</dc:creator><slash:comments>1</slash:comments><comments>http://community.office365.com/thread/473356.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/473356/rss.aspx</wfw:commentRss><description>&lt;p&gt;Question:&lt;/p&gt;
&lt;p&gt;We are in the final stages of configuring at test lab for O365.&amp;nbsp; Our environment consists of:&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Exchange 2007 (on premises) which contains all of our production mailboxes&lt;/p&gt;
&lt;p&gt;Newly introduced Exchange 2010SP3 Hybrid server&lt;/p&gt;
&lt;p&gt;Office 365 tenant&lt;/p&gt;
&lt;p&gt;Ironport Email gateway appliance&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;We&amp;nbsp;are finding little to no information on how the send/receive connectors should be configured to get mail from 2007 to 2010 to O365, as well as in the opposite direction.&amp;nbsp; &lt;/p&gt;
&lt;p&gt;I saw a posting from Lester Zhang that stated:&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p style="background:white;"&gt;&lt;span style="color:#43515b;font-family:&amp;#39;segoe ui&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:10pt;"&gt;To route the mails (sent from Exchange 2007 to Office 365) to&lt;br /&gt;
Exchange 2010 hybrid server, you can create a send connector on Exchange 2007&lt;br /&gt;
server, select internal, add the SMTP address space which represets your cloud&lt;br /&gt;
domain, (for Exchange 2010 SP1, it should be servcie.domain.com, for using&lt;br /&gt;
Hybrid Configuraion Wizard in Exchange SP2, it should be&lt;br /&gt;
mail.domain.onmicrosoft.com) and add Exchange hybrid server as the smart host.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
I&amp;#39;m looking for some specifics as to the exact settings to be used, and which connectors should be setup.&amp;nbsp; Can anyone help?&amp;nbsp; We are a premier support customer and unable to find these answers through Microsoft premier support in a timely fashion.&amp;nbsp; Thanks in advance for any help...&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Office365 Support is atrocious. No one will help. Support request open 7 days now.</title><link>http://community.office365.com/thread/473327.aspx</link><pubDate>Tue, 21 May 2013 16:23:51 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:473327</guid><dc:creator>Jim Poehlman</dc:creator><slash:comments>1</slash:comments><comments>http://community.office365.com/thread/473327.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/473327/rss.aspx</wfw:commentRss><description>&lt;p&gt;I am extremely disappointed with Office365 support. &amp;nbsp;Somehow we have two users that ended up with two identities under one email address. &amp;nbsp;We simply need one identity deleted but cannot get anywhere with Microsoft. &amp;nbsp;Every time we call we either get disconnected or are put on hold for, literally, two hours. &amp;nbsp;Now it appears that no one wants to take our service request. &amp;nbsp;It has been 7 days now... I even tried disabling the identity using powershell to no avail.&lt;/p&gt;
&lt;p&gt;We are a Microsoft Partner. We are using Office365 to run our business. As a partner we are expected to sell Office365 as part of our agreement with Microsoft. How can we expect to sell this product to our valued customers when the technical support service takes so long for a seemingly simple issue?&lt;/p&gt;
&lt;p&gt;Does anyone have any insight on how to get prompt support?&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Here&amp;#39;s our history on this case (latest to oldest):&lt;/p&gt;
&lt;div style="color:#666666;line-height:18px;padding-bottom:30px;font-family:segoeui-regular-final, &amp;#39;segoe ui&amp;#39;, segoe, tahoma, helvetica, arial, sans-serif;font-size:12px;background-color:#ffffff;"&gt;
&lt;table width="100%" style="border:0px black;padding-bottom:15px;"&gt;
    &lt;tbody&gt;
        &lt;tr&gt;
            &lt;td style="font-weight:bold;"&gt;&lt;span id="CommentHistory_ctl00_CommentAuthor"&gt;Microsoft said:&lt;/span&gt;&lt;/td&gt;
            &lt;td align="right"&gt;&lt;span id="CommentHistory_ctl00_CommentDate"&gt;5/21/2013 | 6:38 AM&lt;/span&gt;&lt;/td&gt;
        &lt;/tr&gt;
    &lt;/tbody&gt;
&lt;/table&gt;
&lt;span id="CommentHistory_ctl00_CommentBody"&gt;From TE Sender:MSSolve:5/20/2013T17:10:12&lt;br /&gt;
Case Assignment: [Masked]/PRO Sev B SLA Expiration: MET&lt;br /&gt;
&lt;br /&gt;
Hello,&lt;br /&gt;
&lt;br /&gt;
This case has been assigned to you. Please make initial contact with the customer.&lt;br /&gt;
&lt;br /&gt;
If this case has been assigned to you in error (ie wrong specialty), please document the case and dispatch it to the appropriate group. Please update the SR Title to include &amp;ldquo;Re-direct: Case needs to be assigned in xxxxxxx specialty&amp;rdquo;. If you have any issues with this request, please see your TM.&lt;br /&gt;
&lt;br /&gt;
If you cannot handle this case due to current case load or prior engagements, please contact your TM or TL for case reassignment. Please do not assign this case back to the DM that assigned it to you.&lt;br /&gt;
&lt;br /&gt;
Thanks in advance!&lt;/span&gt;&lt;/div&gt;
&lt;div style="color:#666666;line-height:18px;padding-bottom:30px;font-family:segoeui-regular-final, &amp;#39;segoe ui&amp;#39;, segoe, tahoma, helvetica, arial, sans-serif;font-size:12px;background-color:#ffffff;"&gt;
&lt;table width="100%" style="border:0px black;padding-bottom:15px;"&gt;
    &lt;tbody&gt;
        &lt;tr&gt;
            &lt;td style="font-weight:bold;"&gt;&lt;span id="CommentHistory_ctl01_CommentAuthor"&gt;Microsoft said:&lt;/span&gt;&lt;/td&gt;
            &lt;td align="right"&gt;&lt;span id="CommentHistory_ctl01_CommentDate"&gt;5/21/2013 | 5:21 AM&lt;/span&gt;&lt;/td&gt;
        &lt;/tr&gt;
    &lt;/tbody&gt;
&lt;/table&gt;
&lt;span id="CommentHistory_ctl01_CommentBody"&gt;From TE Sender:MSSolve:5/20/2013T17:10:12&lt;br /&gt;
Case Assignment: [Maked]/PRO Sev B SLA Expiration: MET&lt;br /&gt;
&lt;br /&gt;
Hello,&lt;br /&gt;
&lt;br /&gt;
This case has been assigned to you. Please make initial contact with the customer.&lt;br /&gt;
&lt;br /&gt;
If this case has been assigned to you in error (ie wrong specialty), please document the case and dispatch it to the appropriate group. Please update the SR Title to include &amp;ldquo;Re-direct: Case needs to be assigned in xxxxxxx specialty&amp;rdquo;. If you have any issues with this request, please see your TM.&lt;br /&gt;
&lt;br /&gt;
If you cannot handle this case due to current case load or prior engagements, please contact your TM or TL for case reassignment. Please do not assign this case back to the DM that assigned it to you.&lt;br /&gt;
&lt;br /&gt;
Thanks in advance!&lt;/span&gt;&lt;/div&gt;
&lt;div style="color:#666666;line-height:18px;padding-bottom:30px;font-family:segoeui-regular-final, &amp;#39;segoe ui&amp;#39;, segoe, tahoma, helvetica, arial, sans-serif;font-size:12px;background-color:#ffffff;"&gt;
&lt;table width="100%" style="border:0px black;padding-bottom:15px;"&gt;
    &lt;tbody&gt;
        &lt;tr&gt;
            &lt;td style="font-weight:bold;"&gt;&lt;span id="CommentHistory_ctl02_CommentAuthor"&gt;Microsoft said:&lt;/span&gt;&lt;/td&gt;
            &lt;td align="right"&gt;&lt;span id="CommentHistory_ctl02_CommentDate"&gt;5/21/2013 | 5:20 AM&lt;/span&gt;&lt;/td&gt;
        &lt;/tr&gt;
    &lt;/tbody&gt;
&lt;/table&gt;
&lt;span id="CommentHistory_ctl02_CommentBody"&gt;From TE Sender:MSSolve:5/20/2013T17:10:12&lt;br /&gt;
Case Assignment: [Masked]/PRO Sev B SLA Expiration: MET&lt;br /&gt;
&lt;br /&gt;
Hello,&lt;br /&gt;
&lt;br /&gt;
This case has been assigned to you. Please make initial contact with the customer.&lt;br /&gt;
&lt;br /&gt;
If this case has been assigned to you in error (ie wrong specialty), please document the case and dispatch it to the appropriate group. Please update the SR Title to include &amp;ldquo;Re-direct: Case needs to be assigned in xxxxxxx specialty&amp;rdquo;. If you have any issues with this request, please see your TM.&lt;br /&gt;
&lt;br /&gt;
If you cannot handle this case due to current case load or prior engagements, please contact your TM or TL for case reassignment. Please do not assign this case back to the DM that assigned it to you.&lt;br /&gt;
&lt;br /&gt;
Thanks in advance!&lt;/span&gt;&lt;/div&gt;
&lt;div style="color:#666666;line-height:18px;padding-bottom:30px;font-family:segoeui-regular-final, &amp;#39;segoe ui&amp;#39;, segoe, tahoma, helvetica, arial, sans-serif;font-size:12px;background-color:#ffffff;"&gt;
&lt;table width="100%" style="border:0px black;padding-bottom:15px;"&gt;
    &lt;tbody&gt;
        &lt;tr&gt;
            &lt;td style="font-weight:bold;"&gt;&lt;span id="CommentHistory_ctl03_CommentAuthor"&gt;Microsoft said:&lt;/span&gt;&lt;/td&gt;
            &lt;td align="right"&gt;&lt;span id="CommentHistory_ctl03_CommentDate"&gt;5/21/2013 | 2:53 AM&lt;/span&gt;&lt;/td&gt;
        &lt;/tr&gt;
    &lt;/tbody&gt;
&lt;/table&gt;
&lt;span id="CommentHistory_ctl03_CommentBody"&gt;From TE Sender:MSSolve:5/20/2013T17:10:12&lt;br /&gt;
Case Assignment: [Masked]/PRO Sev B SLA Expiration: MET&lt;br /&gt;
&lt;br /&gt;
Hello,&lt;br /&gt;
&lt;br /&gt;
This case has been assigned to you. Please make initial contact with the customer.&lt;br /&gt;
&lt;br /&gt;
If this case has been assigned to you in error (ie wrong specialty), please document the case and dispatch it to the appropriate group. Please update the SR Title to include &amp;ldquo;Re-direct: Case needs to be assigned in xxxxxxx specialty&amp;rdquo;. If you have any issues with this request, please see your TM.&lt;br /&gt;
&lt;br /&gt;
If you cannot handle this case due to current case load or prior engagements, please contact your TM or TL for case reassignment. Please do not assign this case back to the DM that assigned it to you.&lt;br /&gt;
&lt;br /&gt;
Thanks in advance!&lt;/span&gt;&lt;/div&gt;
&lt;div style="color:#666666;line-height:18px;padding-bottom:30px;font-family:segoeui-regular-final, &amp;#39;segoe ui&amp;#39;, segoe, tahoma, helvetica, arial, sans-serif;font-size:12px;background-color:#ffffff;"&gt;
&lt;table width="100%" style="border:0px black;padding-bottom:15px;"&gt;
    &lt;tbody&gt;
        &lt;tr&gt;
            &lt;td style="font-weight:bold;"&gt;&lt;span id="CommentHistory_ctl04_CommentAuthor"&gt;Microsoft said:&lt;/span&gt;&lt;/td&gt;
            &lt;td align="right"&gt;&lt;span id="CommentHistory_ctl04_CommentDate"&gt;5/20/2013 | 3:46 PM&lt;/span&gt;&lt;/td&gt;
        &lt;/tr&gt;
    &lt;/tbody&gt;
&lt;/table&gt;
&lt;span id="CommentHistory_ctl04_CommentBody"&gt;From TE Sender:MSSolve:5/20/2013T17:10:12&lt;br /&gt;
Case Assignment: [Masked]/PRO Sev B SLA Expiration: MET&lt;br /&gt;
&lt;br /&gt;
Hello,&lt;br /&gt;
&lt;br /&gt;
This case has been assigned to you. Please make initial contact with the customer.&lt;br /&gt;
&lt;br /&gt;
If this case has been assigned to you in error (ie wrong specialty), please document the case and dispatch it to the appropriate group. Please update the SR Title to include &amp;ldquo;Re-direct: Case needs to be assigned in xxxxxxx specialty&amp;rdquo;. If you have any issues with this request, please see your TM.&lt;br /&gt;
&lt;br /&gt;
If you cannot handle this case due to current case load or prior engagements, please contact your TM or TL for case reassignment. Please do not assign this case back to the DM that assigned it to you.&lt;br /&gt;
&lt;br /&gt;
Thanks in advance!&lt;/span&gt;&lt;/div&gt;
&lt;div style="color:#666666;line-height:18px;padding-bottom:30px;font-family:segoeui-regular-final, &amp;#39;segoe ui&amp;#39;, segoe, tahoma, helvetica, arial, sans-serif;font-size:12px;background-color:#ffffff;"&gt;
&lt;table width="100%" style="border:0px black;padding-bottom:15px;"&gt;
    &lt;tbody&gt;
        &lt;tr&gt;
            &lt;td style="font-weight:bold;"&gt;&lt;span id="CommentHistory_ctl05_CommentAuthor"&gt;Microsoft said:&lt;/span&gt;&lt;/td&gt;
            &lt;td align="right"&gt;&lt;span id="CommentHistory_ctl05_CommentDate"&gt;5/20/2013 | 3:45 PM&lt;/span&gt;&lt;/td&gt;
        &lt;/tr&gt;
    &lt;/tbody&gt;
&lt;/table&gt;
&lt;span id="CommentHistory_ctl05_CommentBody"&gt;From TE Sender:MSSolve:5/20/2013T17:10:12&lt;br /&gt;
Case Assignment: [Masked]/PRO Sev B SLA Expiration: MET&lt;br /&gt;
&lt;br /&gt;
Hello,&lt;br /&gt;
&lt;br /&gt;
This case has been assigned to you. Please make initial contact with the customer.&lt;br /&gt;
&lt;br /&gt;
If this case has been assigned to you in error (ie wrong specialty), please document the case and dispatch it to the appropriate group. Please update the SR Title to include &amp;ldquo;Re-direct: Case needs to be assigned in xxxxxxx specialty&amp;rdquo;. If you have any issues with this request, please see your TM.&lt;br /&gt;
&lt;br /&gt;
If you cannot handle this case due to current case load or prior engagements, please contact your TM or TL for case reassignment. Please do not assign this case back to the DM that assigned it to you.&lt;br /&gt;
&lt;br /&gt;
Thanks in advance!&lt;/span&gt;&lt;/div&gt;
&lt;div style="color:#666666;line-height:18px;padding-bottom:30px;font-family:segoeui-regular-final, &amp;#39;segoe ui&amp;#39;, segoe, tahoma, helvetica, arial, sans-serif;font-size:12px;background-color:#ffffff;"&gt;
&lt;table width="100%" style="border:0px black;padding-bottom:15px;"&gt;
    &lt;tbody&gt;
        &lt;tr&gt;
            &lt;td style="font-weight:bold;"&gt;&lt;span id="CommentHistory_ctl06_CommentAuthor"&gt;Microsoft said:&lt;/span&gt;&lt;/td&gt;
            &lt;td align="right"&gt;&lt;span id="CommentHistory_ctl06_CommentDate"&gt;5/20/2013 | 3:45 PM&lt;/span&gt;&lt;/td&gt;
        &lt;/tr&gt;
    &lt;/tbody&gt;
&lt;/table&gt;
&lt;span id="CommentHistory_ctl06_CommentBody"&gt;From TE Sender:MSSolve:5/20/2013T17:10:12&lt;br /&gt;
Case Assignment: [Masked]PRO Sev B SLA Expiration: MET&lt;br /&gt;
&lt;br /&gt;
Hello,&lt;br /&gt;
&lt;br /&gt;
This case has been assigned to you. Please make initial contact with the customer.&lt;br /&gt;
&lt;br /&gt;
If this case has been assigned to you in error (ie wrong specialty), please document the case and dispatch it to the appropriate group. Please update the SR Title to include &amp;ldquo;Re-direct: Case needs to be assigned in xxxxxxx specialty&amp;rdquo;. If you have any issues with this request, please see your TM.&lt;br /&gt;
&lt;br /&gt;
If you cannot handle this case due to current case load or prior engagements, please contact your TM or TL for case reassignment. Please do not assign this case back to the DM that assigned it to you.&lt;br /&gt;
&lt;br /&gt;
Thanks in advance!&lt;/span&gt;&lt;/div&gt;
&lt;div style="color:#666666;line-height:18px;padding-bottom:30px;font-family:segoeui-regular-final, &amp;#39;segoe ui&amp;#39;, segoe, tahoma, helvetica, arial, sans-serif;font-size:12px;background-color:#ffffff;"&gt;
&lt;table width="100%" style="border:0px black;padding-bottom:15px;"&gt;
    &lt;tbody&gt;
        &lt;tr&gt;
            &lt;td style="font-weight:bold;"&gt;&lt;span id="CommentHistory_ctl07_CommentAuthor"&gt;Jim Poehlman said:&lt;/span&gt;&lt;/td&gt;
            &lt;td align="right"&gt;&lt;span id="CommentHistory_ctl07_CommentDate"&gt;5/16/2013 | 1:27 PM&lt;/span&gt;&lt;/td&gt;
        &lt;/tr&gt;
    &lt;/tbody&gt;
&lt;/table&gt;
&lt;span id="CommentHistory_ctl07_CommentBody"&gt;Everyone,&lt;br /&gt;
&lt;br /&gt;
This is very discouraging. It seems to me that the simple deletion of two duplicate email accounts should be as simple as a couple mouse clicks or a few keystrokes. This issue has been going on for 6 days now. We have two sales individuals who cannot use email. No one, that I see, has even identified the problem. All I see is that it has been forwarded to a &amp;ldquo;higher level team&amp;rdquo;.&lt;br /&gt;
&lt;br /&gt;
We are a Microsoft Partner. We are using Office365 to run our business. As a partner we are expected to sell Office365 as part of our agreement with Microsoft. How can we expect to sell this product to our valued customers when the technical support service takes so long for a seemingly simple issue?&lt;br /&gt;
&lt;br /&gt;
We expect a response and/or a resolution by the end of our business day today.&lt;br /&gt;
&lt;br /&gt;
Please Note: We are of US normal business hours and do not work NON US business hours, OUR shift timings are from 09:00 am EST to 06:00 pm EST. We DO require assistance on our case during our shift hours, please call back&amp;hellip; we do not have a queue. 727-545-7077&amp;hellip; direct to Tim Claxton. Also please use Reply All while replying to e-mails.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Thank-you,&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Jim Poehlman&lt;br /&gt;
Sr. Systems Engineer&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
________________________________&lt;br /&gt;
Myriad Computer Solutions, Inc. | Map It!&lt;br /&gt;
8040 Bryan Dairy Rd. Suite F&lt;br /&gt;
Largo, FL 33777&lt;br /&gt;
&lt;span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space:nowrap;"&gt;727-545-7064&lt;a href="#" title="Call: 727-545-7064" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;"&gt;&lt;img alt=" " title="Call: 727-545-7064" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;" /&gt;&lt;/a&gt;&lt;/span&gt;&lt;br /&gt;
&lt;span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space:nowrap;"&gt;727-541-6002&lt;a href="#" title="Call: 727-541-6002" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;"&gt;&lt;img alt=" " title="Call: 727-541-6002" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;" /&gt;&lt;/a&gt;&lt;/span&gt; fax&lt;br /&gt;
jpoehlman@myriadcs.com&lt;br /&gt;
IM: JimPMyriad&lt;/span&gt;&lt;/div&gt;
&lt;div style="color:#666666;line-height:18px;padding-bottom:30px;font-family:segoeui-regular-final, &amp;#39;segoe ui&amp;#39;, segoe, tahoma, helvetica, arial, sans-serif;font-size:12px;background-color:#ffffff;"&gt;
&lt;table width="100%" style="border:0px black;padding-bottom:15px;"&gt;
    &lt;tbody&gt;
        &lt;tr&gt;
            &lt;td style="font-weight:bold;"&gt;&lt;span id="CommentHistory_ctl08_CommentAuthor"&gt;Tim Claxton said:&lt;/span&gt;&lt;/td&gt;
            &lt;td align="right"&gt;&lt;span id="CommentHistory_ctl08_CommentDate"&gt;5/16/2013 | 3:17 AM&lt;/span&gt;&lt;/td&gt;
        &lt;/tr&gt;
    &lt;/tbody&gt;
&lt;/table&gt;
&lt;span id="CommentHistory_ctl08_CommentBody"&gt;This needs to have a critical attachment to it! Our user has been without mail since Friday and our business is suffering because of it.&lt;/span&gt;&lt;/div&gt;
&lt;div style="color:#666666;line-height:18px;padding-bottom:30px;font-family:segoeui-regular-final, &amp;#39;segoe ui&amp;#39;, segoe, tahoma, helvetica, arial, sans-serif;font-size:12px;background-color:#ffffff;"&gt;
&lt;table width="100%" style="border:0px black;padding-bottom:15px;"&gt;
    &lt;tbody&gt;
        &lt;tr&gt;
            &lt;td style="font-weight:bold;"&gt;&lt;span id="CommentHistory_ctl09_CommentAuthor"&gt;Microsoft said:&lt;/span&gt;&lt;/td&gt;
            &lt;td align="right"&gt;&lt;span id="CommentHistory_ctl09_CommentDate"&gt;5/15/2013 | 9:36 PM&lt;/span&gt;&lt;/td&gt;
        &lt;/tr&gt;
    &lt;/tbody&gt;
&lt;/table&gt;
&lt;span id="CommentHistory_ctl09_CommentBody"&gt;From: Mohd Shafiq Parvez&amp;nbsp;&lt;br /&gt;
Sent: 16 May 2013 07:06&lt;br /&gt;
To: &amp;#39;tclaxton@myriadcs.com&amp;#39;&lt;br /&gt;
Cc: Jagesh Masrani (v-9jagma@mssupport.microsoft.com); Vishal Dube (v-9vidu@mssupport.microsoft.com)&lt;br /&gt;
Subject: Follow up e-mail for Microsoft Case # [Masked]ate mailbox showing up )&amp;nbsp;&lt;br /&gt;
&lt;br /&gt;
Hi Tim,&lt;br /&gt;
&lt;br /&gt;
Hope you are doing good today,&lt;br /&gt;
&lt;br /&gt;
I apology for the inconvenience caused to you however we have raised a request with the higher level team and we are investigating on this issue, we will provide you an update / further actions on this issue as soon as we get an update from the higher level team.&lt;br /&gt;
&lt;br /&gt;
I would request you to allow us some time so that we can proceed further accordingly to resolve this issue.&lt;br /&gt;
&lt;br /&gt;
Thank you for your time and patience&amp;nbsp;&lt;br /&gt;
&lt;br /&gt;
Please Note: I am a part of US after hours support team and do not work normal US business hours, My shift timings are from 09:00 pm EST to 06:30 am EST. if you require assistance on any of your cases out of my shift hours, please call back into the queue on &lt;span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space:nowrap;"&gt;800-865-9408&lt;a href="#" title="Call: 800-865-9408" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;"&gt;&lt;img alt=" " title="Call: 800-865-9408" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;" /&gt;&lt;/a&gt;&lt;/span&gt; Option 4-1-2-3. Also please use Reply All while replying to mails.&lt;br /&gt;
&lt;br /&gt;
Thank you.&lt;br /&gt;
Regards,&lt;br /&gt;
Mohammad Shafiq Parvez | Support Engineer | Microsoft exchange Online Services&lt;br /&gt;
Email- v-9mp@mssupport.microsoft.com| | &lt;span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space:nowrap;"&gt;(425) 635-2998&lt;a href="#" title="Call: (425) 635-2998" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;"&gt;&lt;img alt=" " title="Call: (425) 635-2998" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;" /&gt;&lt;/a&gt;&lt;/span&gt; Ext &amp;ndash; 66238 | -Mon &amp;ndash;Fri 6:30 PM PST &amp;ndash; 3:30 AM PST&lt;br /&gt;
My Technical lead 1: Ria Madhyan |  &lt;span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space:nowrap;"&gt;425.635.2998&lt;a href="#" title="Call: 425.635.2998" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;"&gt;&lt;img alt=" " title="Call: 425.635.2998" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;" /&gt;&lt;/a&gt;&lt;/span&gt; (Ext. 64351) |Email - v-9riama@mssupport.microsoft.com&amp;nbsp;&lt;br /&gt;
My Technical lead 2: Jagesh Masrani |  &lt;span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space:nowrap;"&gt;425.635.2998&lt;a href="#" title="Call: 425.635.2998" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;"&gt;&lt;img alt=" " title="Call: 425.635.2998" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;" /&gt;&lt;/a&gt;&lt;/span&gt; (Ext 65480 ) | Email - v-9jagma@mssupport.microsoft.com&amp;nbsp;&lt;br /&gt;
My Technical lead 3: Visual dube |  &lt;span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space:nowrap;"&gt;425.635.2998&lt;a href="#" title="Call: 425.635.2998" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;"&gt;&lt;img alt=" " title="Call: 425.635.2998" style="margin:0px;border:currentcolor;left:0px;top:0px;width:16px;height:16px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;" /&gt;&lt;/a&gt;&lt;/span&gt; (Ext 65681) | Email - v-9vidu@mssupport.microsoft.com&amp;nbsp;&lt;br /&gt;
My Team Manager : Mehul Nanavaty | 425.635.2998 (Ext 69668) | Email - v-9menan@microsoft.com&amp;nbsp;&lt;br /&gt;
&lt;br /&gt;
&amp;quot;Meeting and exceeding your expectations are our top priorities. Please take a few minutes to complete the short survey that may follow the closure of this service request. Your feedback is invaluable to us and will help identify any opportunities that we have to improve both the product and the support we&amp;#39;re providing. Thank you in advance for taking the time to complete the survey.&amp;quot;&lt;/span&gt;&lt;/div&gt;
&lt;div style="color:#666666;line-height:18px;padding-bottom:30px;font-family:segoeui-regular-final, &amp;#39;segoe ui&amp;#39;, segoe, tahoma, helvetica, arial, sans-serif;font-size:12px;background-color:#ffffff;"&gt;
&lt;table width="100%" style="border:0px black;padding-bottom:15px;"&gt;
    &lt;tbody&gt;
        &lt;tr&gt;
            &lt;td style="font-weight:bold;"&gt;&lt;span id="CommentHistory_ctl10_CommentAuthor"&gt;Tim Claxton said:&lt;/span&gt;&lt;/td&gt;
            &lt;td align="right"&gt;&lt;span id="CommentHistory_ctl10_CommentDate"&gt;5/15/2013 | 12:48 PM&lt;/span&gt;&lt;/td&gt;
        &lt;/tr&gt;
    &lt;/tbody&gt;
&lt;/table&gt;
&lt;span id="CommentHistory_ctl10_CommentBody"&gt;What information is required on my end? I see zero notes in this service request...&lt;/span&gt;&lt;/div&gt;
&lt;div style="color:#666666;line-height:18px;padding-bottom:30px;font-family:segoeui-regular-final, &amp;#39;segoe ui&amp;#39;, segoe, tahoma, helvetica, arial, sans-serif;font-size:12px;background-color:#ffffff;"&gt;
&lt;table width="100%" style="border:0px black;padding-bottom:15px;"&gt;
    &lt;tbody&gt;
        &lt;tr&gt;
            &lt;td style="font-weight:bold;"&gt;&lt;span id="CommentHistory_ctl11_CommentAuthor"&gt;Tim Claxton said:&lt;/span&gt;&lt;/td&gt;
            &lt;td align="right"&gt;&lt;span id="CommentHistory_ctl11_CommentDate"&gt;5/14/2013 | 10:12 AM&lt;/span&gt;&lt;/td&gt;
        &lt;/tr&gt;
    &lt;/tbody&gt;
&lt;/table&gt;
&lt;span id="CommentHistory_ctl11_CommentBody"&gt;This request is extremely urgent! We have a user who has been unable to view email for several days. Please escalate!&lt;/span&gt;&lt;/div&gt;
&lt;br /&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Hybrid Server mail flow</title><link>http://community.office365.com/thread/473323.aspx</link><pubDate>Tue, 21 May 2013 16:15:46 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:473323</guid><dc:creator>Dhruv</dc:creator><slash:comments>2</slash:comments><comments>http://community.office365.com/thread/473323.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/473323/rss.aspx</wfw:commentRss><description>&lt;p&gt;Hi experts,&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;we are planning to use the hybrid config wizard with exchange server 2010 sp3 hybrid server.&amp;nbsp; we need clarity on following&lt;/p&gt;
&lt;p&gt;how will the Hybrid server with &amp;nbsp;Hub transport server impact the current routing topology ? we have&amp;nbsp; typical &lt;/p&gt;
&lt;p&gt;routing requirements. we do not have a edge server, but email gateways across two locations talking to HT servers, ( that are in a different domain in different subnet) that further talk to exchange HT servers and mailbox servers and CAS in different domains and subnets.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;which subnet should the Hybrid server be deployed in our case ? &lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;there are policies at&amp;nbsp; gateway level and also at Organizational config level, we need all emails to flow trough our on premise deployment&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Quick response is appriciated&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Issue with mail delivery Microsoft office 365 tenant  ( Mail loop)</title><link>http://community.office365.com/thread/473182.aspx</link><pubDate>Tue, 21 May 2013 14:41:03 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:473182</guid><dc:creator>AAHCOMPUTERS</dc:creator><slash:comments>6</slash:comments><comments>http://community.office365.com/thread/473182.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/473182/rss.aspx</wfw:commentRss><description>&lt;p&gt;HI,&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;We have issue with mail delivery to few Microsoft Cloud tenant ( Office 365).&amp;nbsp; We get NDR mail loop when we try to email them from on-prem or cloud mailbox. &amp;nbsp;&amp;nbsp;We have no issue receiving emails from them just when we try to email them we get NDR (Mail loop).&lt;/p&gt;
&lt;p&gt;Our configuration for mail flow to route all the traffic from the cloud ( our tenant) &amp;nbsp;to exchange on prem&amp;nbsp; and then to the outside world. Everything is working fine. Mail from cloud and internet to our on prem is working and vise versa. Just few domains, which we have no relation/ configuration in our Org. just random clients we deal with.&lt;/p&gt;
&lt;p&gt;I have reviewed the NDR`s and the mail flow look fine as it should be. So if I send mail from either exchange 2010 or 2003 mail box to external recipient (cloud tenant ) , the mail flow as it should be from our Org to the smart host and then to Microsoft and then Microsoft send it back to us ( our hybrid box) and this repeated for 30 times.&amp;nbsp;&lt;/p&gt;
&lt;br /&gt;
&lt;p&gt;The issue is related to few cloud tenant and not all.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;Thanks,&lt;/p&gt;
&lt;p&gt;Adam&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>HCW: Failed</title><link>http://community.office365.com/thread/472864.aspx</link><pubDate>Tue, 21 May 2013 10:28:19 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:472864</guid><dc:creator>ctvu</dc:creator><slash:comments>4</slash:comments><comments>http://community.office365.com/thread/472864.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/472864/rss.aspx</wfw:commentRss><description>&lt;p&gt;Hi Support,&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;I have got almost everything done. I was able to complete HCW successfully, I have moved a number of test users to the cloud successfully. When I moved my own account, then I had an error saying &amp;#39;the object .... cannot be found&amp;quot;. And now I am having HCW failure with the following error:&lt;/p&gt;
&lt;p style="margin:0in;font-family:calibri;font-size:11pt;" lang="en-US"&gt;Updating
hybrid configuration failed with error &amp;#39;Subtask Configure execution failed:
Creating Organization Relationships.&lt;/p&gt;
&lt;p style="margin:0in;font-family:calibri;font-size:11pt;"&gt;&amp;nbsp;&lt;/p&gt;
&lt;p style="margin:0in;font-family:calibri;font-size:11pt;"&gt;&amp;nbsp;&lt;/p&gt;
&lt;p style="margin:0in;font-family:calibri;font-size:11pt;" lang="en-US"&gt;Execution
of the Get-FederationInformation cmdlet had thrown an exception. This may
indicate invalid parameters in your Hybrid Configuration settings. &lt;/p&gt;
&lt;p style="margin:0in;font-family:calibri;font-size:11pt;"&gt;&amp;nbsp;&lt;/p&gt;
&lt;p style="margin:0in;font-family:calibri;font-size:11pt;" lang="en-US"&gt;Federation
information could not be received from the external organization.&lt;/p&gt;
&lt;p style="margin:0in;font-family:calibri;font-size:11pt;" lang="en-US"&gt;&amp;nbsp;&amp;nbsp; at
Microsoft.Exchange.Management.Hybrid.RemotePowershellSession.RunCommand(String
cmdlet, Dictionary`2 parameters, Boolean ignoreNotFoundErrors)&lt;span style="font-size:12pt;letter-spacing:0.03em;line-height:14pt;font-family:&amp;#39;segoe ui&amp;#39;;"&gt;&amp;#39;.&lt;/span&gt;&lt;/p&gt;
&lt;br /&gt;
&lt;p&gt;Log file can be provided if requested.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&lt;sub&gt;[PS] C:\Windows\system32&amp;gt;get-federationinformation -DomainName &amp;quot;contoso.com&amp;quot; -verbose&lt;br /&gt;
VERBOSE: [02:27:40.321 GMT] Get-FederationInformation : Active Directory session settings for&lt;br /&gt;
&amp;#39;Get-FederationInformation&amp;#39; are: View Entire Forest: &amp;#39;False&amp;#39;, Default Scope: &amp;#39;headoffice.contoso.com&amp;#39;,&lt;br /&gt;
Configuration Domain Controller: &amp;#39;HODC.headoffice.contoso.com&amp;#39;, Preferred Global Catalog:&lt;br /&gt;
&amp;#39;HODC.headoffice.contoso.com&amp;#39;, Preferred Domain Controllers: &amp;#39;{ HODC.headoffice.contoso.com }&amp;#39;&lt;br /&gt;
VERBOSE: [02:27:40.321 GMT] Get-FederationInformation : Runspace context: Executing user:&lt;br /&gt;
headoffice.contoso.com/Lincraft Users/SSC/Administrator, Executing user organization: , Current organization: ,&lt;br /&gt;
RBAC-enabled: Enabled.&lt;br /&gt;
VERBOSE: [02:27:40.321 GMT] Get-FederationInformation : Beginning processing &amp;amp;&lt;br /&gt;
VERBOSE: [02:27:40.336 GMT] Get-FederationInformation : Current ScopeSet is: { Recipient Read Scope: {{, }}, Recipient&lt;br /&gt;
Write Scopes: {{, }}, Configuration Read Scope: {{, }}, Configuration Write Scope(s): {{, }, }, Exclusive Recipient&lt;br /&gt;
Scope(s): {}, Exclusive Configuration Scope(s): {} }&lt;br /&gt;
VERBOSE: [02:27:40.336 GMT] Get-FederationInformation : Resolved current organization: .&lt;br /&gt;
VERBOSE: [02:27:40.352 GMT] Get-FederationInformation : Using the following trusted host names: *.outlook.com.&lt;br /&gt;
VERBOSE: [02:27:40.368 GMT] Get-FederationInformation : The discovery process returned the following results:&lt;br /&gt;
Type=Success;Url=https://autodiscover.contoso.com/autodiscover/autodiscover.svc;ApplicationUri=FYDIBOHF25SPDLT.contoso.com;TokenIssuerUris=urn:federation:MicrosoftOnline;Domains=contoso.com;Details=(Type=Success;Url=https://autodiscover.contoso.com/autodiscover/autodiscover.svc;);&lt;br /&gt;
.&lt;br /&gt;
VERBOSE: [02:27:40.383 GMT] Get-FederationInformation : The token issuer for this organization&lt;br /&gt;
&amp;#39;urn:federation:MicrosoftOnline&amp;#39; matches the one from the external organization &amp;#39;urn:federation:MicrosoftOnline&amp;#39;.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
RunspaceId &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;: 998ba096-5c84-4da1-873c-5ee9c1e9b61e&lt;br /&gt;
TargetApplicationUri &amp;nbsp;: FYDIBOHF25SPDLT.contoso.com&lt;br /&gt;
DomainNames &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; : {contoso.com}&lt;br /&gt;
TargetAutodiscoverEpr : https://autodiscover.contoso.com/autodiscover/autodiscover.svc/WSSecurity&lt;br /&gt;
TokenIssuerUris &amp;nbsp; &amp;nbsp; &amp;nbsp; : {urn:federation:MicrosoftOnline}&lt;br /&gt;
IsValid &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; : True&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
VERBOSE: [02:27:40.399 GMT] Get-FederationInformation : Ending processing &amp;amp;&lt;br /&gt;
&lt;br /&gt;
&lt;/sub&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Any help would be highly appreciated.&lt;/p&gt;
&lt;p&gt;Kind Regards&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>ribbon panel Exel Office 365</title><link>http://community.office365.com/thread/472851.aspx</link><pubDate>Tue, 21 May 2013 10:12:26 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:472851</guid><dc:creator>coopper</dc:creator><slash:comments>1</slash:comments><comments>http://community.office365.com/thread/472851.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/472851/rss.aspx</wfw:commentRss><description>&lt;p&gt;I am the developer. Tell me, how can I make a tab in my application (app) for office 365 ? &amp;nbsp;I want to make a separate tab that will work with the data of my database (database - online)&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>need migration documents from lotus to exchange online</title><link>http://community.office365.com/thread/472777.aspx</link><pubDate>Tue, 21 May 2013 09:26:40 GMT</pubDate><guid isPermaLink="false">0d5fca3c-82c2-4058-8657-655331ed8d6c:472777</guid><dc:creator>rahulmscloud</dc:creator><slash:comments>5</slash:comments><comments>http://community.office365.com/thread/472777.aspx</comments><wfw:commentRss>http://community.office365.com/en-us/forums/156/t/472777/rss.aspx</wfw:commentRss><description>&lt;p&gt;HI,&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;One of my customer who is using Lotus domino wants to switch to Exchange online and needs migration plan for the same.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;kindly help for the options and deployment documents available.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;
&lt;p&gt;thanx&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;
&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>