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How do I add a "*" a address
How can add a "*" a address so that "mydomain.com" shows my website without the need for a "www." prefix
3/7/2014 4:42 AM
Modify SPF record while still hosting DNS?
I do not particularly want to move DNS over to my registrar's nameservers. However, I need to modify the SPF record for our domain to include two IP addresses (third-party services that send emails on our behalf) because right now many emails fail SPF validation and are rejected. From the research...
3/6/2014 4:06 PM
destination or points to address invalid
I have sent the instructions to my web hosting company and they said that the destination or points to address is invalid and I will lose all email if they use that address. I have also downloaded and set up Outlook but I can only send mail from Outlook, not receive. What do I do now?
3/6/2014 12:35 PM
Re: DNS Update Delay
Hi Ed, Sorry for the delayed reply and thanks for the information provided via Private Message. I’ve looked up the DNS records of the custom domain on our side, and found out that all DNS records have been updated successfully. Here I’d like to confirm whether the issue still exists...
Mandy Meng MSFT Support
3/3/2014 8:15 PM
Using a custom domain only on Office 365
We are literally just about to place an order for the E3 subscription when we saw the caveat 'If you are currently using custom domains in a different Microsoft cloud service, you can’t add the same domains to Office 365'. If, for example, our custom domain is 'blammo.com'...
3/3/2014 6:02 AM
Private email addresses
Hi I use Office365 for staff. I have recently added a new domain with the intention of using it for students. However Students created with the new domain have access to the staff email addresses and groups. How can I keep the staff email addresses private?
3/3/2014 5:48 AM
Re: DNS Update Delay
Hi Ed, As I understand it, you’ve run into the problem adding the custom domain to Office 365 Small Business. Sorry for the inconvenience brought to you. After verification, we can choose to change or not change the name servers to Office 365. If the name servers have been changed to Office...
Mandy Meng MSFT Support
2/28/2014 11:54 PM
I don't have eNom login details
I bought my domain through 123-reg, not eNom but the instructions given suggest I should have eNom login details so that I can create a TXT record to confirm my ownership of my domain. Help?!
2/28/2014 5:32 PM
changing domain name for SharePoint?
Signed up for Office 365 Enterprise E3. Setup account with mycompanytemp.onmicrosoft.com Added a new domain mycompany.com, this is now working for email but all areas of sharepoint are accessed via mycompanytemp.sharepoint I cannot figure out how to change it over so I am accessing sharepoint...
2/28/2014 10:08 AM
Re: Show my domain in browser address bar when redirected to xxxx-public.sharepoint.com/
Hi Curtis, According to your description and tags, it seems you are using Office 365 Small Business. First, I’d like to confirm if you have added the relevant CNAME record to point your domain to Office 365 public website. If you have added the CNAME record, I’d like to further confirm...
Tracey Wang MSFT Support
2/28/2014 12:09 AM
can I transfer only some emails to office 365?
Can I transfer some emails (3 out of 10) from my host to office 365 and keep the rest with my domain email provider?
2/24/2014 8:14 PM
What if my domain register company is not on the list?
I purchased my domain from register365.com which is not on the list. The Registar is showing as REGISTER.IT SPA. What should I do?
2/24/2014 12:42 PM
Exhange autodiscover with outlook 2013 not working
I just moved my company over to office 365 but i can get exchange to work the auto discover function.. i went ahead and checked my cname records are created but still not connecting to exchange
2/24/2014 11:01 AM
Re: MX Record Not Resolving contoso-com.mail.protection.outlook.com
Hi Barry, I’ve checked your custom domain on our side and the MX record is added correctly. I suggest you follow the troubleshooting wizard to check the correction of the DNS records. If the DNS settings are correct, the related services should work without issue. If there’s any...
LingYu Sun MSFT Support
2/23/2014 6:40 PM
Unable to remove domain
I am attempting to migrate from a P1 to an E3 Office 365 account. I have followed the steps outlined in other posts(Anna Guo, Reken Liu) but am still unable to remove our domain. I get the "A problem was encountered while removing this domain. I have removed all users from the P1 account including...
2/23/2014 10:03 AM
Cannot Resolve MX Record
Hi, I have imported a domain but I am getting an error saying could not resolve host for the mx record, everything else seems to be set up correctly but obviously mail wont flow without this. The DNS host is saying it hast been set up by office 365. The domain is inspire-pps.co.uk and the mx...
2/22/2014 4:39 AM
How to Change CNAME & MX Records in Email Hosting Provider "Orange"
hi, kindly let me know how to change the DNS records in "orange" the email hosting provider. Thanks
2/21/2014 4:59 AM
How can I create more DNS records
I'm Office 365 Plan P1. it has limitation of 50 total DNS records that I can create for a delegated domain. I now need more than 50 records for one of my domains. How can I get the total number of DNS records increased. Do I need to upgrade my Plan? Thanks in advance.
2/20/2014 10:54 PM
Let 365 Manage DNS
I am on the small business premium plan. Currently 1&1 hosts my DNS. I went to 1 and 1 and changed the DNS settings to allow 365 to manage DNS by adding the 365 DNS server names as my primary and secondary DNS servers. When I log into 365 to set the A record for my website I can't do so. I see...
2/20/2014 2:35 PM
Re: NO WEB EDITING TOOLS IN 365 SMALL BUSINESS
Hi marttichina, The error message “ Sorry, it looks like you don't have a license to use the public website tools. Go to Users & groups, and assign yourself a license ” means you haven’t assigned a SharePoint Online license for the account yet. Therefore, please make sure...
Tracey Wang MSFT Support
2/19/2014 3:44 AM
Re: need to add MS MX record on hostmonster
Hi HRKS, To find the DNS records, we can log into Office365 Admin Dashboard. In Manage domains for your website and email, select the domain you want, and click Manage DNS to view your DNS records. From my knowledge, the mail service would be interfered when we change the name servers from...
Mills Fan MSFT Support
2/19/2014 3:32 AM
Re: Help with domain set-up for email in Office365 Small Business
Hi KerinF, I'm sorry for the inconvenience. From my experience, the issue may be caused by the wrong DNS settings or some specific settings for mail flow. To narrow down the issue, I would like to collect some information: 1. Could you provide your domain via Private Message? 2. Since...
Kid Yang MSFT Support
2/18/2014 3:20 AM
how to add new nameservers without changing mailservers on office365
need to point to a different host for the www website... however wish to retain the MS Office 365 mailserver i.e. @website.com
2/16/2014 5:25 AM
Set up - Go Daddy.
Hi. I am trying to set up Office 365 and when I click on the DNZ zone file tab to get the info I need for the set up, I get the following message ... The zone file is unavailable because the domain's set nameservers do not belong to this registrar. Can anyone advise me on what to do? ...
2/14/2014 4:48 AM
How to change settings for new website host and keep email with O365
I need directions on how to keep my email working and residing with O365 and start using my domain for the website with another host. I have O365 P1 with email and public facing website hosted there. My domain registrar has the name servers listed with microsoft.online.com and states DNS handled by...
2/13/2014 7:22 PM
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