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Hi CooperArt, Do you mean you would like to remove your old website, so that your new site can use the address www.domainname.com ? If that is the situation, before removing, we suggest you change the address of the old website from www.domainname.com back to the default address domain.sharepoint...

Hi Betsyc, I understand that although you have changed your website address to the custom domain, but in the portal or in the website, it still shows the old one. First, I’d like to confirm if you have added the required DNS records. If you have redirected the name server records...

Hi ATurner, Do you mean that you want to use the same domain in Office 365 and your local Exchange server? If yes, you can check if simple domain sharing for SMTP Email address is helpful to you: Simple Domain Sharing for SMTP Email Addresses: http://community.office365.com/en-us/wikis/exchange...

Hi Brico, Did you get this error message when you added the custom domain to Office 365? If this is the case, this issue should be caused by the repeated use of the domain name in Microsoft Online Service, so please remove the domain from other Microsoft Online Service and then re-add it again. Here...

Hi Matt, Currently, it is not available to change form P1 plan to E1 Plan. Therefore, you need to remove the domain from the P1 plan, and then verify this domain in the E1 plan. Thanks, Young Yang

Hi azfedyk, Let’s confirm some information: 1. Do you mean the public website cannot be accessed? Is there any error message? 2. Which plan are you using, Office 36 for small business and professionals (P Plan) or Office 365 for enterprise (E Plan)? You can refer to mch’s information...

Hi JUNNIECOD, Let me explain the instruction. If you want to configure “www.yourdomain.com” as the public website address, you can follow the steps below: 1. Add the subdomain “www.yourdomain.com”. Since you have verified your custom domain “yourdomain.com”...

Hi Tenpa1232323, As far as I know, if you are using Office 365 for Small Businesses (P Plan), we cannot verify the subdomain in Office 365, so we cannot change the address to your subdomain. If you are using Office 365 for Enterprises (E Plan), you can verify the subdomain in Office 365, but you...

Hi Mark, I understand you’d like to keep your website with your current hosting provider instead of hosting the website with Office 365. To route customers to your website after you’ve added and verified your domain in Office 365, you need to create an A record point to the IP address...

Hi Firstly, I am almost illiterate when it comes to domain registries, pointing to hosts, CNAMEs, etc so please be patient and gentle. I've signed up for the trial of Office365 Small Business P1 Preview and intend to sign up if I can get everything working properly. I have followed the...

Hi Barry, How are things going? If you have any other questions or concerns, please do not hesitate to post in the forum. It is always our pleasure to be of assistance. Thanks, August Sun

Hi Mr V, When you share a site in SharePoint, an email message is sent to the external user containing the invitation to join your site. You can send the invitation to people with any type of email address, such as *.gmail.com, *.contoso.com, or *.comcast.net. However, to log in to your SharePoint...

Hi Mr V, I’d like to confirm if you want to use custom domain in your Office 365 account. If yes, you can refer to the following articles to add the custom domain to Office 365. Office 365 for Small Businesses: http://onlinehelp.microsoft.com/en-us/office365-smallbusinesses/ff637561.aspx...

Hi Erik, This issue may be caused by domain. Please check whether your domain metroassemblies.com is expired. Thanks, Vivian Wang

I try to change the URL address from https://company.sharepoint.com - I using SharePoint Online (Office 365). Can Microsoft change this address? Or can I create address/record in my private domain, let's says sharepoint.mydomain.com that will be direct to https://company.sharepoint.com ? I...

Hi afd2100, As mchv2.0 mentioned, you should switch name servers back in order to add other DNS records effectively. In addition, I notice you would like to keep your domain working with Office 365 service after moving domain. Actually, for Professionals and Small Businesses (P1) plan users, if...

Background: My business just added a new partner and, as a result, we are changing our name. Since a new business name also means a new domain name, I'm currently in the process of moving our entire Office 365 setup from our current domain name to our new one. As part of that process, I need to move...

Hi RaminArcher, I understand that you are using Office 365 E plan and you'd like to use your own domain with SharePoint Online public website, and also use the domain with Exchange Online. If it is the case, please follow the link below to add your domain to Office 365, create DNS records...

Hi Jwright, Do you mean you want to transfer your domain from Network Solutions to Go Daddy? If so, to help resolve your issue more efficiently, we recommend that you contact your domain providers. They can provide you with expertise and professional suggestions. Note: After that, you need to make...

I have setup and synced a SharePoint Workspace with my Office 365 Team Site and would like to download certain documents. I have no sync errors and can see the documents. I have double clicked on the documents to download and hovering over the document name shows the pop up box that the download has...

HI NewDakotan, With Office 365 E3 plan, we don’t need to change name servers to point to Office 365. You can refer to the following link to edit the DNS records at your domain registrar or DNS hosting provider that point traffic to your Office 365 account: onlinehelp.microsoft.com/.../ff637620...

Hi Ignacio, Thanks for your feedback. According to the domain information, I have worked on this and found that there is a known issue for SharePoint Online, the verified custom domains that end in sharepoint.com will not function properly. As a workaround, I recommend you change another custom...

migrated to office365 and accessing outlook.com/ourdomain.com; how can my users see sign-in page with pre-written domain at outlook.com/ourdomain.com? this will ease in signing-in for all of us.

Hi Bobcat, Have you ever tried to clear the cache of the browser or check on another computer? Since you have move the name servers back and remove the domain in Office 365, the website should be hosted on the current domain provider. If the issue persists, could you please provide your domain...

Hi thejewster, Generally, if your domain expire, there is no effect to Office365 setting, Office365 will keep the data for user, once the domain is live, you can access the team site again, so I suggest you wait until the domain take effect. Thanks, Eben Liu